Sir, Salma's story is not an unfamiliar one. Many of us can identify patients with similar backgrounds. A picture emerges of a material figure who from the description of her routine has little time to think about, let alone manage, her diabetes. Language difficulties hinder communication and this complicates existing social and medical issues. What stands out as needing immediate attention is education. Assessing her knowledge and understanding of diabetes will be the first step towards improving diabetic control. Insulin would remove glycaemic control, but the concern is whether Salma can cope with insulin therapy at this point. Before embarking on this, diet and lifestyle need to be addressed and modified, as both factors appear to be pivotal in explaining poor glycaemic control. Given the circumstances it would not be unreasonable to maximise oral hypoglycaemic therapy and consider a trial of a sulphonylurea agent. As insulin resistance is likely, an insulin sensitising agent such as rosiglitazone should be considered. Risk factors for cardiovascular disease should be targeted aggressively and neuropathic symptoms evaluated and treated. The basic problem however would appear to stem from a poor understanding of diabetes. Misconceptions about diabetes are very likely to be well entrenched and education would be the cornerstone of any approach. Patients from ethnic minorities often feel polarised, as their social fabric is completely different. Language problems compound the issue. Local Community Health Workers working in liaison with the Diabetes Specialist Nurses have a lot to offer in this regard. However not all Local Health Authorities employ such practitioners. The onus is therefore on the Diabetes Specialist Nurse, who usually has the best rapport with the patient. To improve communication with members of ethnic minorities, professional interpreters should be involved at every clinic visit if possible. Joint education sessions with the main carers would be useful in reinforcing the advice about lifestyle and diet. Dieticians familiar with Asian diets would be invaluable in formulating a diet plan, and diet sheets and written charts will serve to reinforce dietary principles in a friendlier and less confrontational manner. Salma's mental health needs to be evaluated tactfully at some point. Depression is often not volunteered as a symptom as mental illness is still perceived to carry a social stigma. Salma's case exemplifies the multidisciplinary approach to managing diabetes with contributions from primary, secondary and community care. The solutions may not be simplistic but in the long run individualised plans and structured interaction bring about outcomes that are productive and gratifying. Satyajit Nag Specialist Registrar*, * Diabetes and Endocrinology, Medical Unit 3, Freeman Hospital, Newcastle upon Tyne NE77DN, UK.
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