Development Of New Services Research Articles

The Impact of Decentralized Finance on the Activities of Traditional Financial Intermediaries

Over the past decade, digitalization, which has become a key driver of innovation in the financial industry, has led to the development of new products and financial services. The services and opportunities provided in the field of decentralized finance have similar characteristics to traditional financial services. The lack of sufficient experience in the functioning of the decentralized finance sphere determines the relevance of the study of the content and problems of the development of this format of financial organization. The object of study is the relations arising in the process of providing financial services in traditional and decentralized finance. The subject of the study is the impact of decentralized finance on the activities of traditional financial intermediaries. The purpose of the study is to determine the aspects of the impact of decentralized finance on the activities of traditional financial intermediaries. The objectives are to study the theory of trust in relation to decentralized finance, identify problems of their development, assess the challenges and prospects for the impact of decentralized finance on the activities of traditional financial intermediaries. The authors use general scientific and special methods, including system, comparative analysis, generalization, scientific abstraction. The scientific novelty of the study lies in a comprehensive assessment of the impact of decentralized finance on the activities of traditional financial intermediaries through the prism of the capabilities of the decentralized finance system at the current stage of financial market development. The authors conducted a study of the theory of trust in relation to decentralized finance, and also proposed forms of ensuring trust in financial services provided in the traditional (TradFi) and decentralized financial systems (DeFi). To assess the challenges and prospects of decentralized finance and their impact on the activities of traditional financial intermediaries, a PEST analysis was conducted, identifying groups of political, economic, technological and socio-cultural factors of influence. It is concluded that the influence of the decentralized finance sphere on the activities of traditional financial intermediaries will expand due to the increase in the market capitalization of DeFi and the spread of systemic risks characteristic of TradFi. Focus on minimizing risks should facilitate the use of DeFi services by traditional financial intermediaries in the context of creating and developing innovative projects. The conducted research can be useful both for users of traditional and decentralized finance services and for regulatory and supervisory authorities.

Full-Scale Assessment of the “5GT System” for Tracking and Monitoring of Multimodal Dry Containers

A novel tracking and monitoring system for ISO 668 dry containers was realized by the ESA-funded “5G SENSOR@SEA” project, integrating 5G cellular technologies for massive Internet of Things with a GEO satellite-optimized backhauling link. The scope is the development of monitoring and tracking new services for multimodal container shipping. With the cooperation of four industrial partners and a telecommunication research center, the so-called “5GT System” was designed, developed, tested and validated up to field trials. Several modules of the system were designed, built and finally installed on the ship and in the teleport: the container tracking devices placed on the containers, the NB-IoT cellular network with optimized satellite backhauling, the Ku-band satellite terminals and the maritime service platform based on the OneM2M standard. The field trial conducted during the intercontinental liner voyage of a container ship showed primary technical achievements, including fair switching between terrestrial and satellite networks, reduction in packet loss in the open sea scenario and seamless integration of the BLE mesh network over the container tracking devices as NB-IoT/BLE LE Mesh gateways.

Study on the frequencies of natural oscillations of car transporter wagon

The development of new products and services allows railway transport to constantly increase the fleet of specialised wagons, which, in comparison with the universal rolling stock, have the best technical and economic indicators. A significant part of cars is delivered by railways, and it is economically reasonable to transport them on a specialised rolling stock. In this regard, the development of a methodology for refined theoretical studies of the strength of bodies of a double-deck rolling stock for passenger cars transportation, the choice of appropriate design schemes and parameters of the bodies, the analysis of the frequencies and forms of their natural oscillations, taking into account the finite stiffness of the elements, are urgent research tasks. The research uses the methods of structural mechanics of rod systems, the applied theory of elasticity, and discrete masses. A wide range of frequencies and forms of the natural free oscillations was obtained using the discrete mass method for a structural scheme with load transfer from the upper to the lower level of the wagon with the help of four racks. The applied methodology of theoretical determination of frequencies and forms of the natural free oscillations of the car transporter wagon by the method of discrete masses is effective. It allows for the estimation of the dynamic characteristics of the wagon.

The Role of Industry 4.0 in the Context of Economic Performance of Enterprises: A Literature Review

Abstract Research purpose. This literature review aims to comprehensively examine the role of Industry 4.0 in shaping the economic performance and sustainability of enterprises within Central European countries and provide a nuanced understanding of the impact of Industry 4.0 technologies on corporate performance in this regional context. Implementation of Industry 4.0 technologies, such as IoT devices, artificial intelligence, and robotics, enhances operational efficiency. This efficiency can lead to cost reductions, improved production processes, and streamlined supply chains, positively impacting the economic performance of enterprises. Increased innovation often translates to the development of new products and services, driving revenue growth and positively affecting economic metrics. Design / Methodology / Approach. Employing a literature review methodology, snowballing techniques, and bibliometric analysis, this study examines a wide range of scholarly articles, reports, and publications to discern patterns, current trends, and empirical evidence related to the nexus between Industry 4.0 adoption and corporate outcomes. Findings. The findings reveal the multifaceted influence of technologies such as automation, artificial intelligence, and the Internet of Things on key economic indicators, including revenue growth, cost efficiency, and profitability, across various industries. Additionally, the review highlights the current trends, identifies methodological approaches, and suggests potential avenues for future research. Originality / Value / Practical implications. This synthesis contributes valuable insights to the discourse on Industry 4.0’s implications for economic performance and sustainability, adds significant value to the understanding of the intersection between technological advancements and economic outcomes in the business landscape, offering a foundation for scholars, practitioners, and policymakers interested in navigating the transformative landscape of advanced technologies within the business context.

The role of halal value chain, Sharia financial inclusion, and digital economy in socio-economic transformation: a study of Islamic boarding schools in Indonesia

Purpose The purpose of this paper is to analyze the impact of the halal value chains (HVCs) in the Islamic boarding schools (IBSs) for the food and fashion industry on socio-economic transformation, focusing on changes in entrepreneurial attitudes, quality of life and social inclusion. The study also incorporates HVCs as a mediating variable to assess the indirect influence of Sharia financial inclusion and economic digitalization on socio-economic transformation. Design/methodology/approach This research uses a quantitative approach using primary data collected through surveys. The population consists of IBSs registered in the Independence Program of the Ministry of Religious Affairs of the Republic of Indonesia. The research sample was selected using purposive sampling, and the research model was tested using partial least squares structural equation modeling with WarpPLS 8.0 software. Findings The results of the direct analysis indicate that halal value chain (HVC) has a positive and significant effect on socio-economic transformation. The indirect analysis reveals that HVC plays a strategic role in facilitating the impact of Sharia financial inclusion and digital economy adoption on changes in entrepreneurial attitudes, quality of life and social inclusion. The findings are further validated through multigroup analysis, demonstrating the robustness of the result. Practical implications The results highlight two key points. First, the positive characteristics of the IBS-HVCs, enabled by Sharia financial inclusion, will drive the continuous development of new services, products, networks, collaborations and capital support, leading to the expansion of a financially inclusive and equitable HVC system from the IBSs to the broader community, with significant social and economic impacts nationally and internationally. Second, the adoption of economic digitalization within IBSs will enhance productivity and efficiency for business management, fostering expanded business models and facilitating upward social mobility. Originality/value To the best of the authors’ knowledge, this study is the first to explore the role of HVC in socio-economic transformation. Additionally, it uses HVC as a mediating variable to explain the relationship between Sharia financial inclusion, digital economy and socio-economic transformation. A robustness test through multigroup analysis further strengthens the study’s contributions.

THE ROLE OF THE INFORMATION AND COMMUNICATION MANAGEMENT IN THE STRATEGIC MANAGEMENT OF THE ORGANIZATION

The role of information and communication management in the strategic management of the organization is to ensure the effective collection, analysis and dissemination of information to achieve strategic goals. This area of management plays a critical role in the formulation and implementation of strategies because it allows the management of the organization to have access to important data to make informed decisions. Information and communication management contributes to the optimization of management processes by creating a data collection and processing system that helps in identifying and solving strategic problems. In addition, this type of management helps to increase the effectiveness of communication within the organization, which contributes to joint work and the achievement of set goals. In summary, information and communication management acts as a key element of strategic management, which helps the organization adapt to changes in the external environment, make informed decisions and ensure competitive advantages in the market. The aim of this research is to study and analyze the impact of the information and communication mechanism on the effectiveness of strategic management in modern organizations and are also aimed at revealing the role of the information and communication mechanism in the strategic management of the organization and providing recommendations for improving its use in order to achieve competitive advantage and success of the organization. Methodology. The author has conducted a systematic analysis of scientific sources, scientific and technical literature, articles, books and other sources related to the information and communication mechanism and strategic management. This analysis allowed to obtain a sound theoretical basis for the study, as well as to identify problems, challenges and opportunities in this area. The researcher also conducted a method of observing the processes of strategic management in organizations, analyzing the interaction between different functional groups to identify key aspects of the use of the information and communication mechanism and ways to optimize it. There are several research results: firstly, the study showed that the effective use of the information and communication mechanism allows for the rapid transfer and processing of information, which contributes to better and more informed strategic decisions. Secondly, it was proved that the information and communication mechanism is an important tool for introducing innovations in strategic management. This allows you toquickly transfer new ideas and knowledge, promotes cooperation between various structural divisions, and stimulates the creative potential of the organization. In conclusion, this study emphasizes the need for effective use of the information and communication mechanism in the strategic management of the organization. The practical implications of the research, which emphasizes the need for effective use of the information and communication mechanism in the strategic management of the organization, are as follows: 1) Organizations may find the need to improve their information and communication infrastructure. This may include the introduction of new software tools, electronic document management systems, web platforms for communication and collaboration between employees, as well as providing access to relevant information through internal networks. 2) The results of the study may prompt the organization to review and improve its strategic management processes. This may include changes in the processes of gathering and analyzing information, communication between different levels and functional units, and making decisions based on up-to-date data. The originality and value of the research lie in the following aspects: 1) Research can bring new knowledge, discoveries and insights that were not previously known or were not sufficiently developed. 2) Includes recommendations that can be used to improve practices, processes or decisions in a specific area of activity. 3) The originality of research is that it can contribute to the development of new ideas, approaches and technologies. It can stimulate innovation in the industry, contributing to the development of new products, services or processes that have a significant impact on the market or society at large.

The Supportive Care Needs of Individuals Living With Advanced or Metastatic Lung Cancer Receiving Targeted or Immunotherapies.

Lung cancer is associated with the highest incidence and mortality of all cancers. New treatments, called targeted therapies (TT) and immunotherapies (IO), offer higher treatment efficacy and fewer side effects compared to traditional treatments but are accompanied by uncertainty and an unpredictable treatment course. There is a paucity of research on the experiences of individuals living with advanced or metastatic lung cancer receiving TT/IO, and even less is known about the supportive care needs of this population. Twenty four participants from across Canada participated in semi-structured interviews regarding their supportive care needs. Thematic analysis was utilized to identify their supportive care needs. Qualitative coding identified unmet needs and challenges. All participants indicated difficulties with unmet supportive care needs, including psychological, informational, and practical needs. The exploration of supportive care experiences of patients receiving TT/IO exposes high distress and unmet needs. Results indicate the need for timely and accessible supportive cancer care. Results can inform patient advocacy efforts and the development of new services.

Corporate Social Responsibility of Business — How Important is It Today

The article covers the topic of corporate social responsibility (CSR) as a fundamental principle of modern business. The author examines the evolution of CSR from charity to a key element of strategic management, emphasizing its impact on the company's reputation, relationships with employees, customers and investors. It analyzes how CSR contributes to the achievement of global goals of sustainable development and environmental responsibility, and also studies successful cases of companies that have integrated CSR into their strategy. It highlights the diffi culties that organizations face in implementing CSR, including fi nancial and managerial aspects, and discusses how CSR can stimulate innovation and the development of new products and services. In conclusion, forecasts are presented for the future development of CSR, taking into account current economic and social trends, emphasizing its growing importance in corporate strategy and the potential for improving society and the environment.

INFORMATION SYSTEMS IN FINANCE: CHALLENGES AND PERSPECTIVES

Information systems in finance play a key role in ensuring effective management of financial processes, making strategic decisions and ensuring the competitiveness of financial institutions. They allow you to collect, process, analyze and use large amounts of data to make informed decisions. With the development of artificial intelligence and big data analysis, information systems in finance are becoming increasingly powerful and capable of forecasting and optimizing financial processes. One of the challenges facing information systems in finance is the need to ensure a high level of cyber security. Therefore, information systems must be reliably protected from cyber threats by using modern methods of encryption and security monitoring. Another important aspect is the need for constant updating and modernization of information systems in finance to ensure their efficiency and compliance with modern technological standards. In the future, information systems in finance can become a key tool for building digital financial ecosystems that will promote the development of new financial services and improve their accessibility.

The ecosystem approach as the basis for the formation and development of ecosystems in ecosystem economy

The article substantiates the prerequisites, prospects and advantages of applying the ecosystem approach in the economy. The landscape of ecosystems is analyzed, and the possibilities of their classification by type are established. Similarities and differences in the formation and development of economic and socio-economic ecosystems, as elements of the ecosystem economy, are created for the joint development of new system solutions and services for integration into the single market and the achievement of the goals of sustainable socio-economic and ecological development.

ВПЛИВ ТРАНСФОРМАЦІЙНИХ ЗМІН НА ЕФЕКТИВНІСТЬ ФУНКЦІОНУВАННЯ ІННОВАЦІЙНИХ ПАРКІВ

Innovation parks are key elements of modern innovation infrastructure aimed at the development of science, technology and support of entrepreneurship. In the conditions of rapid transformational changes caused by the development of digital technologies, globalization processes, growing requirements for environmental sustainability and social responsibility, innovative parks are faced with the need to adapt their business models and management approaches to maintain competitiveness and increase efficiency. The purpose of the presented work is to determine the features of the impact of transformational changes on the efficiency of the functioning of innovation parks. Methods used in the work: logical method, method of comparison, methods of analysis and synthesis, methods of deduction and induction, tabular and graphic methods for visual presentation of research results. It is also substantiated that the impact of transformational changes is manifested in the need for the integration of the latest technologies, digital solutions, as well as the application of innovative formats of cooperation, which leads to the rapid renewal of park infrastructure, the development of new services and approaches to knowledge management. Changes in the labor market, increased requirements for the qualifications of employees, and the intensification of work on projects focused on environmental sustainability make innovation parks centers of socio-economic progress and adaptation to the requirements of sustainable development. The impact of transformational changes is manifested in the need to integrate the latest technologies, digital solutions, as well as the use of innovative formats of cooperation, which leads to the rapid renewal of park infrastructure, the development of new services and approaches to knowledge management. Changes in the labor market, increased requirements for the qualifications of employees, and the intensification of work on projects focused on environmental sustainability make innovation parks centers of socio-economic progress and adaptation to the requirements of sustainable development. Thus, analyzing the impact of transformational changes on innovation parks is an important task for determining their role in the modern economy and finding effective solutions to preserve their relevance and effectiveness in the face of constant changes.

Enhancing new service development effectiveness: the role of customer participation and the moderating effects of empowerment and satisfaction

PurposeThe purpose of this paper is to investigate the role of Customer Participation (CP) in the effectiveness of New Service Development (NSD) by examining the moderating roles of Customer Empowerment (CE) and Customer Satisfaction (CS). The research reduces the risk of failure of the NSD process and/or improves the NSD processes used by companies through the consideration of the results in the practical dimension.Design/methodology/approachThis study investigates the effects of CP at different stages of NSD using a quantitative approach. Data were collected through an online survey questionnaire. Smart PLS was used to analyse the data collected from 509 newsreaders and users of the news agency’s application.FindingsThe model confirmed that CE has an impact on the effectiveness of NSD in the idea generation and commercialization stages, but not in the development stage. Empowerment and customer satisfaction did not influence the three stages of NSD indirectly but directly. The results show that CP, CS and CE do not always have a direct or indirect effect on the development of new services. Therefore, in order to design new service development projects, media news companies need to determine the level of user cooperation.Research limitations/implicationsThe lack of objective data, especially on company performance, forces researchers to use questionnaires to analyse NSD effectiveness. Another limitation is that newspaper users answered the questionnaires, which creates “common method variance.”Practical implicationsResearchers on NSD effectiveness must use questionnaires due to a lack of objective data, especially on company performance. Another limitation is “common method variance” from newspaper users answering questionnaires.Originality/valueThis paper is a response to a perceived need for an examination of how new service development can be successful and effective.

54 Development of an equine metabolism model to describe post-absorptive nutrient dynamics

Abstract Nutrition modelling is instrumental to modern feed formulation and diet optimization across livestock sectors. Mechanistic models of nutrient digestion, absorption, and metabolism are implemented in industry as ‘decision support systems’, and in academia to summarize and examine our cumulative biological knowledge, identify knowledge gaps and test/evaluate hypotheses. However, comparatively less progress in this field has been made in the equine sector. This limits the ability of the equine sector to address complex challenges such as interactions between equine nutrition, management, health, and welfare. To address this gap, a first iteration of a dynamic, deterministic, mechanistic model describing postabsorptive nutrient dynamics for equines has been developed. Model coding and development was performed using Python with specific libraries for mathematical equations and integration. This model was developed primarily based on extant published mechanistic models of protein and energy metabolism in other species. The present model simulates the partitioning of ingested nutrients into digested nutrients, through intermediary metabolism and ultimately to growth and deposition of protein, fat, water, and ash into the body compartments. As shown in Figure 1, the model takes digested nutrients (protein, fat, starch, glucose, volatile fatty acids) as inputs and contains 12 state variables divided into metabolite pools (amino acids, fatty acids, glucose, glycogen, acetyl-CoA, ATP), and body constituent pools (muscle protein, bone protein, hide protein, viscera protein, body fat, body ash). Ingested feed is partitioned into digested nutrients using digestibility coefficients from extant equine literature, and indigestible nutrients are excreted. Meta-analysis was used to develop empirical equations to predict VFA concentrations in the hindgut. VFA absorption is estimated using Michaelis-Menten kinetics including the pH and hindgut volume, assumed as a constant value for a mature horse Acetyl-CoA, a key intermediary metabolism pool, is produced from amino acid, glucose, and fatty acid catabolism and is consumed for maintenance requirements, which is accounted for in an ATP pool. The ATP pool is a ‘zero pool’, which balances the ATP producing and -consuming reactions in the model, with any remaining ATP balance required being pulled from the acetyl-CoA pool. Turnover of protein and fat is represented by differences in accretion and catabolism. Work is ongoing to evaluate the developed model for model performance using data extracted from the literature. The model will be trained and subsequently evaluated using equine studies in three main areas: growth and body composition, protein turnover and nitrogen balance, and energy metabolism. Developing this model for the equine sector will stimulate and assist in defining future research priorities, inform revisions to the nutrient requirements of horses, increase understanding of metabolic processes as well as related disorders, reduce waste via increased focus on precision feeding and support the development of new products and services to improve equine health.

Model and Methods of Traffic Routing in a Communication Network Using UAVs

Relevance. The development of 5G networks and subsequent generations is accompanied by the development of new services, in particular, virtual, augmented reality services, as well as telepresence, as well as radio access networks. In particular, there is an increase in operating frequencies, which poses additional challenges for organizing a network that can meet the requirements for the quality of traffic service from new services and ensure the availability of communication to users. These problems can be solved by various methods of placing access points, including using UAVs. This approach ensures the efficiency of construction and flexibility of the access network structure, but also requires the use of methods for placing access points in relation to users and other elements of the communication network. Problem statement: development of methods for placing routers in a UAV swarm and selecting traffic routes when organizing an access network, in order to improve the efficiency of the communication network. Purpose of the work: improving the efficiency of building an access network using UAVs through the development of clustering methods and distributing routers in a UAV swarm. Methods. The studies were carried out using the provisions of information theory, mathematical optimization methods, graph theory methods and clustering methods. The numerical results were obtained using the numerical simulation method in Python. Result. The developed model and methods allow for the distribution of network routers (access points) located on UAVs taking into account the quality of service and ensuring the construction of a connected mesh network and its connection with the mobile network, which can be used in both modern and future communication networks. Novelty: a modeling and methodological apparatus has been developed that allows for increasing the efficiency of building wireless access networks using UAVs, in particular, allowing for selecting the placement positions of routers in a UAV swarm and the logical structure of the network. The developed modeling and methodological apparatus solves the problem of traffic routing taking into account the quality of its service. Practical significance: the proposed model and methods can be used to organize service in 5G networks and subsequent generations. In particular, they allow for ensuring the availability of communication and the efficiency of network organization in cases of insufficient coverage, as well as in cases of failure of individual network elements. The ability to unload traffic to a local network allows for improving the quality of traffic service in the operator's network.

Review of Therapeutic Care for Survivors of Online Sexual Exploitation in the Philippines

ABSTRACT Background In studies and reports conducted on online sexual exploitation and abuse of children (OSAEC), identified gaps include understanding programmes and services for victim-survivors. In the Philippines, care services consist of a blend of programmes specifically tailored for OSAEC and more generalised therapies for trauma. However, there is a lack of documentation regarding the variety of programmes available and the experiences of service providers during implementation. This qualitative study aims to provide a comprehensive description and critical analysis of these existing programmes and services. Methods Twenty-two in-depth interviews were conducted with key informants from selected government agencies and non-government organisations involved in providing services for the case management of victim-survivors of OSAEC in identified hotspots. Results A thematic analysis of the interviews revealed that a range of programmes and services are offered to address the needs of the survivors in various aspects of their lives, encompassing psychological, medical, educational, spiritual, and even the recreation of home life. A trauma-informed approach was commonly employed, with care often tailored based on age and gender. Challenges and facilitating factors in providing care were also identified, including limited evaluation of existing programmes and services. The findings carry implications for the ongoing implementation of these programmes, the development of new services and programmes, and the formulation of further policies and laws addressing OSAEC and broader issues concerning child protection and wellbeing.

Big Data Technology Usage in Electric Transportation Industry

In the context of critical challenges related to global warming and the necessity of reducing carbon footprint, the electric car sector is experiencing significant growth. This progress inevitably leads to the need for expansion and modernization of the charging station infrastructure. This article conducts a detailed analysis of how big data processing technologies can contribute to the optimization of this infrastructure’s use, the efficiency of charging stations, and the development of personalized services for electric vehicle users. Strategies for solving current problems, particularly in the areas of data security and standardization, are discussed, along with the impact of big data on the formation of new commercial models in the electric transport sector. Special attention is given to the analysis of existing scientific works and publications, which reveal a noticeable deficit of research focused on adapting big data technologies to specific regional conditions and analyzing the behavioral models of electric vehicle consumers. The article identifies key directions for future research aimed at exploring the potential of big data for the intelligent optimization of electric vehicle transport, particularly in areas such as demand forecasting, effective management of charging stations, development of new user services, and integration with broader urban transport management systems. Additionally, the article highlights challenges related to ensuring the confidentiality and security of collected data, the need to integrate diverse data and systems, and the current demand for qualified professionals in the field of big data analysis. The final section of the article focuses on the prospects of using big data in electric transport, their potential contribution to the development of smart city concepts, infrastructure improvement, and enhancing the quality of services for end consumers. Recommendations are provided for key stakeholders in the industry, with the aim of facilitating the adoption of strategic decisions that would take into account future opportunities and challenges. An analytical review of current literature sources and online publications is included, emphasizing the innovative nature of the research conducted.

A systematic literature review on characteristics of the front-end phase of agile software development projects and their connections to project success

ContextSoftware development of new products and services often involves a front-end phase where user needs are analysed, costs and benefits are estimated, and initial plans are created. GoalThis study aims to learn more about how the introduction of agile software development has affected practices and outcomes related to cost and benefit estimation in this front-end phase and to understand better what would improve this phase. MethodWe identified, reviewed and aggregated the results from 42 relevant research articles by searching literature databases and snowballing relevant articles. ResultsThe front-end phase of agile was found to be, on average, similar and just as comprehensive as that of non-agile software development. This may be unfortunate, given the finding that more successful agile software development is connected with less detail in cost estimation and planning-related activities. A less comprehensive front-end phase may be especially beneficial for low-risk agile software development. ConclusionThe results of this review suggest that agile principles, so far, have had a limited influence on the front-end phase. We recommend more flexibility and context-dependency in how the front-end phase of agile software development is conducted, including less comprehensive estimation and planning activities for low-risk software development contexts.

Quality Objectives in Standardized Quality Management Systems.

The effectiveness of a quality management system consistent with the ISO 9001 standard depends on how quality objectives are established and pursued. The aims of this article are to identify quality objectives in selected certified organizations providing medical services, assess their compliance with the requirements of the ISO 9001 standard, and determine factors influencing such objectives. The first theoretical part of the article is based on a systematic literature review. The empirical part contains an analysis of documentation related to quality management systems and conducted audits. The data were collected during 42 quality management system audits conducted in 16 health care organizations in the years 2015-2020. Uncategorized interviews were conducted with quality management system representatives. The data were verified by interviews with 6 management system auditors having at least 15 years' experience in auditing health care organizations. The assessment of the methodological correctness is based on the ISO 9001:2015 standard criteria. The most frequently formulated quality objectives include improving customer satisfaction, task-based objectives related to planned works, improvements, and development of new medical services. The quality objectives fulfill the requirements of the ISO 9001 standard. However, they are not ambitious. The most significant factors influencing the processes of goal setting are economic (financial incentives, available resources for modernization), social (community needs), and managerial (the scope of performed analyses, the quality of the audit process, and the calculation of necessary effort). Health care organizations need to pursue more ambitious objectives, intensify the use of performed medical analyses, and integrate quality objectives into management remuneration systems.

Aging and entrepreneurs' emotional exhaustion: The role of entrepreneurial strategy, psychological capital, and felt age gap

In this paper, we draw from the theory of social and emotional aging to examine the mechanisms of age-related emotional exhaustion among entrepreneurs. Based on longitudinal data from a sample of 840 entrepreneurs in four European countries, our study shows that, with increasing biological age, entrepreneurs experience less emotional exhaustion due to their enhanced psychological capital and because they apply less entrepreneurial strategies which focus on the creation of new market opportunities and the development of new products and services. In addition, we highlight the still under-explored role of entrepreneurs' felt age gap by demonstrating that, among the same age-group, individuals who feel younger than their biological age gain well-being benefits because they possess higher levels of psychological capital and become less exhausted from the application of entrepreneurial strategies. In conclusion, our study offers two significant contributions to the literature on entrepreneurial well-being. First, we introduce the concept of the ‘Hebe Effect in entrepreneurship’, named after the Greek goddess of youth, which demonstrates how feeling younger than one's biological age acts as a buffer against stress and protects entrepreneurs from the strains of entrepreneurship. Second, we deepen understandings of how entrepreneurs' strategic choices evolve over their lifespan and influence their personal well-being. These insights also carry practical implications for aging societies that promote entrepreneurship across individuals' lifespans. Executive summaryThis study addresses a critical gap in the entrepreneurship literature on aging and well-being by examining how age influences emotional exhaustion among entrepreneurs. Despite significant research conducted on aging and entrepreneurship, studies have yet to explore the interplay between biological age, subjective age, and emotional exhaustion. Furthermore, the manner in which entrepreneurs subject themselves to, and protect themselves from, emotional exhaustion across their lifespans remains severely underexplored. This lacuna is particularly striking given global trends of increased life expectancy, the burgeoning number of older individuals engaging in entrepreneurship, and the risks posed by emotional exhaustion to entrepreneurial efforts and individuals' lives, as well as the societal costs related thereto.By using the theory of social and emotional aging (SEA), we investigate how biological age and subjective age impact entrepreneurs' emotional exhaustion. Our longitudinal study, based on data from 840 entrepreneurs across four European countries, reveals that older entrepreneurs experience less emotional exhaustion than their younger peers. This is due to their increased psychological capital and reduced engagement in strategies focused on new market opportunities and product development. Additionally, entrepreneurs who subjectively feel younger than their biological age benefit from higher psychological capital and are less affected by the emotional strain of entrepreneurial strategies.Our research introduces the ‘Hebe Effect in entrepreneurship’, illustrating that feeling younger than one's biological age serves as a buffer against emotional exhaustion. This effect is mediated by enhanced psychological capital and the strategic choices made by entrepreneurs as they age. By developing and testing the novel Age-Strategy-PsyCap-Exhaustion (ASPE) model, we demonstrate how biological age and felt age gap jointly influence entrepreneurs' emotional exhaustion through psychological capital and strategic choices. The study makes significant contributions to both theory and practice. The concept of the Hebe Effect in entrepreneurship provides a new lens through which to understand how subjective age can protect entrepreneurs from emotional exhaustion. Furthermore, our ASPE model offers a comprehensive framework for explicating the mechanisms through which age-related factors impact entrepreneurial well-being.From a practical perspective, our findings suggest important policy implications for aging societies. Encouraging entrepreneurship among older adults can yield well-being benefits and enhance resilience, thus underscoring the value of an inclusive approach to entrepreneurial support. In addition, specifically tailored support mechanisms that consider both biological and subjective aging can help mitigate emotional exhaustion, thereby fostering sustainable entrepreneurial activities across all ages. In conclusion, this study advances our understanding of the complex relationship between aging and entrepreneurial well-being, offering valuable insights for both academic research and practical applications in promoting a healthy and resilient form of entrepreneurship.

How organizational conditions affect employees’ intentions to engage in intrapreneurial new venturing

Many businesses are finding it difficult to strengthen employees' intentions to engage in intrapreneurial new venturing. In this study, we investigate the organizational conditions that are conducive to the formation of such intentions, specifically employees' intentions to initiate the development of new products or services in their host corporation. The results from a survey of 3492 employees of Swedish companies, including small, medium-sized, and large firms, reveal that recognizing and rewarding personal achievements, maintaining a risk-taking organizational culture, and top management support are all associated with stronger employee intentions to engage in intrapreneurial new venturing. There is weaker support for the predicted positive effect of personal independence and the presence of intrapreneurial role models. Time availability appears to have an inverted u-shaped relationship to employees’ intentions to engage in intrapreneurial new venturing. Overall, the findings support the idea that organizations can be purposefully designed for strengthening intrapreneurial new venturing among their employees.