The article is devoted to substantiation of perspective directions of introduction of mechanisms of intellectual management in the activity of public authorities. The author substantiates that in the world there is an evolutionary change of paradigm of activity of public authorities by the evolution of different conceptual approaches from “Informatization of public administration” to “E-government”, which is replaced by “Digitalization of public administration” and becomes the basic concept “ Intelligent Management”.In advanced countries, digital government is built on the principle of providing customer-centric services. This principle is radically different from traditional procedures. It requires government officials to remove bureaucratic obstacles to the performance of their duties and promotes horizontal cooperation and coordination between government agencies at the national and local levels. For example, in accordance with the principles of digital governance in the UK, users should definitely be in the spotlight.As noted above, it is essential for such a change of mentality to move from services designed for everyone to a more personalized approach based on data analytics that can predict user needs based on past behavior and preferences. This approach becomes even more realistic when all things and people are connected to the Internet, as the concept of the Internet of Things suggests.This process is only at the initial level Іn Ukraine. Strong leadership from the public and private sectors and their active cooperation are needed to address new technological development issues and to develop intellectual governance mechanisms.The prerequisites for catalyzing technological innovation, developing talent and securing targeted investment require rapid updating of the legal framework, interconnected and adaptive institutions, and a proactive approach by government officials. It has been found that in practice around the world, countries face a number of serious constraints, and in some cases initiatives in this area are limited to digitizing existing public services rather than radically rebuilding the process to provide better services to citizens, especially in remote areas. Often this is the deployment of sophisticated platforms, which results in low levels of user satisfaction.There are also gaps in the organization of interdepartmental engagement in the digital service delivery process. The result is the lack of functionally required cross-platform interoperability.Finally, there is a gap between effective and interactive externally-oriented government digital platforms and traditional information systems, and support for manual processes in internal processes, which does not allow achieving the set efficiency goals.However, in addition to the benefits, technological transformations create certain challenges.The introduction of digital technologies and platforms requires an appropriate level of digital skills, which are often lacking. Many technologies, such as blockchain, have not yet undergone the entire testing process, and their scalability has yet to be proven. Confidentiality and data management issues related to their collection, storage and sharing also need to be addressed. Today, the development of legislation lags far behind technological advances, thus creating unpredictable risks for public authorities and users, which must be considered comprehensively and taking into account existing practices.In this regard, a list of promising directions for the introduction of intellectual governance mechanisms in the activities of public authorities of Ukraine, which may form the basis of a roadmap for the next stage of intellectualization of administrative processes, is proposed.