Electoral disinformation poses a significant threat to democratic processes, particularly in politically polarised environments like Zimbabwe. This paper examines the efficacy of the CITE project, a six-month high-impact initiative aimed at countering electoral disinformation during the August 2023 plebiscite. The primary objective was to mitigate the impact of disinformation on citizen participation by training citizens and community journalists to identify, flag, and combat misinformation. Methodologically, the study employed a qualitative exploratory approach, including workshops, social media campaigns, and a systematic desk review of existing literature and primary data sources. Key findings indicate that the project successfully raised awareness about disinformation, reaching over 100,000 people on Facebook with a campaign debunking election boycott rumours. However, the initiative faced limitations such as poor internet connectivity in rural areas and resistance from political actors benefiting from disinformation. The study underscores the importance of tailored strategies for different media platforms and highlights the efficacy of infographics and low-literacy data packaging methods in building trust. The research also identifies the need for multi-stakeholder collaboration and the potential of AI and machine learning in detecting disinformation. The significance of this work lies in its contribution to understanding the dynamics of disinformation in electoral processes and its practical implications for enhancing media literacy and democratic engagement. By comparing Zimbabwe's challenges and solutions with those of other countries, the study offers valuable insights for developing robust counter-disinformation strategies globally.
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