Quality control is the activity of management to measure the quality characteristics of the product, compare it with specifications or requirements, and take appropriate action if there is a difference between the actual appearance of the standard. Every company needs an operational system that can indicate and overcome defective or damaged products, the company must control quality in each of its production processes. This study aims to determine the quality control of production and actions that should be done by the company to reduce product failure. The research subject used is a case study at the company, this manufacturing company produces bottled water products. The data used in the study include primary and secondary data, and data collection methods used are interviews, observation and documentation. Analysis of the data used in this study is the Six Sigma method which includes five stages of DMAIC analysis namely define, measure, analyze, improve and control. This study revealed that there are five types of defects namely lid defects, cup defects, sliding machine, volume defects, and dirty water. Based on the calculation of sigma value, the average sigma value of company is 4.39 with 2,047.96 Defect per Million Opportunities (DPMO). Fishbone diagrams are carried out to analyze the causal factors of defective products, namely machinery, humans, methods, and materials.