Abstract
Defects are products that produced in the production process, the product is not in accordance with the applied quality standards, but economically the product can be repaired by spending certain cost. The cost that incurred must be lower than the selling value after the product is repaired. PT Primadaya Plastisindo is a company engaged in plastic packaging manufacture by using “Blow Moulding” and “Extrusion” with a set of foreign investment (PMA), namely Taiwan, Malaysia and Singapore. It is quite important in the company to analyze defects in gallon products as a result of disability control efforts with the six sigma method with DMAIC approach, those are define, measure, analizy, improve and control. The results showed that sigma level value is 2,625 or in 3 sigma with possible damage is 133,219 for a million production process or 13.3% defect per million opportunities (DPMO). The damage generated in production is categorized into 2 groups namely Process Reject and Non-process Reject respectively 57.1% and 42.9%. However, from the control chart obtained the fact that the number of defects is still within reasonable.Keywords: control, DMAIC, Six sigma.
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