Custom Components Research Articles

Smart Shopping Carts in Food Retailing: Innovative Technology and Shopping Experience in Stationary Retail

ABSTRACTIn the development of the Internet of Things, smart shopping carts present a digital innovation that can realize cost‐cutting potential and improve the shopping experience. The impact of smart shopping carts on customers' shopping experience is analyzed in stationary grocery retailing. We explore first whether customers are willing to use these technological innovations, specifically smart shopping carts. Second, the effect of smart shopping carts on customers' shopping experiences is evaluated. For this, we employed a mixed method approach combining a survey study and an interview follow‐up study. A purposive sampling recruited 291 stationary grocery shoppers. A variance‐based structural equation analysis tests the research model for the adoption of smart shopping carts and their relevance to customers' shopping experience. Next, 22 interviews were conducted with grocery shoppers following an intervention approach. Customers are willing to use smart shopping carts when shopping for groceries in stationary retailing. Customers focus on the ease of use and usefulness of the shopping carts, whereas privacy risk and temporary enjoyment are less relevant. However, our empirical results show that affective, social (employee), and physical components predominantly shape the shopping experience compared with the technical component of smart shopping carts. Smart shopping carts similarly affect the cognitive component and the social (customer) component. In contrast to other digital retail innovations, customers seem to value utility of smart shopping carts above else. Stationary retailers can, thus, focus their introduction of smart shopping carts on countering technology anxiety and highlighting customer benefits of shopping comfort and reduced checkout times.

Process development and heat flow analysis for thin walls made of aluminum using extreme high-speed laser material deposition (EHLA3D)

Extreme high-speed laser material deposition (EHLA) is an adapted variant of directed energy deposition (DED-LB-P/M), also known as laser material deposition, and has been developed for the efficient manufacturing of thin layers with high deposition speeds. With precise control of the energy input into the powder gas jet and the substrate, EHLA allows deposition speeds of up to 200 m/min and weld beads as thin as 25 μm. Advantages include a smaller melt pool and a heat-affected zone, allowing the processing of difficult-to-weld material combinations. The development of EHLA for additive manufacturing (EHLA3D) aims to produce highly customized components with improved structural accuracy compared to standard LMD at increased build rates compared to laser powder bed fusion (PBF-LB/M). A promising application is complex lightweight structures for the aerospace industry. However, there is a lack of systematic investigation on lightweight materials processed with EHLA3D at feed rates >20 m/min. In this work, a specially designed tripod machine (maximum feed rate 200 m/min) was used to investigate the buildup of aluminum in process regimes at 30 m/min. After confirming the existing single-track parameters, the tracks were metallographically examined and checked for pores, cracks, and bonding defects. The process was applied to thin-wall geometries and line energies as well as return-times that were varied. To gain an understanding of process-induced heat development, the process was monitored using thermography. Since the process shows geometry-specific heat flow patterns, guidelines have been developed that enable the buildup using different process adaptions.

The low-dimensional units modulation of 3D floral Fe/Ni@C towards efficient microwave absorption

Metal-organic frameworks (MOF) derivatives have great potential in microwave absorption (MA) due to their customizable components, topology, and high porosity. However, the correlation between the structural parameters of the low-dimensional units and the MA performance of the 3D MOF derivatives remains unclear. Herein, we prepared a series of floral Fe/Ni@C with different petal sizes and aspect ratios to investigate the effect of low-dimensional structural parameters on the MA properties of 3D MOF derivatives. Specifically, we proposed a competitive coordination strategy. By adjusting the ratio of coordination metals, we successfully obtained floral FeNi-MOF-74 with different petal sizes and aspect ratios. Subsequently, the floral Fe/Ni@C was obtained by thermal-field modulation. It shows that, on the one hand, as the petal size increases, the conductive path is extended and the electron hopping is enhanced, thus facilitating the conductivity loss. And, with the rise of the petal aspect ratio, the tip effect is enhanced, which strengthens the polarization loss. On the other hand, the graphitization degree of the carbon components as well as the size and magnetic properties of the alloy particles can be effectively modulated by optimizing the thermal field modulation temperature. Noteworthily, under the conditions of a coordination metal ratio of 1:1 and an annealing temperature of 700 °C, the obtained MOF derivative exhibited excellent microwave absorption (−65.47 dB at 1.56 mm) and broadband (6.09 GHz at 1.76 mm). This strategy provides new ideas for modulating the microstructure and electromagnetic properties of MOF derivatives.

CT Morphometric Analysis of the Medial Femoral Condyle in an Indian Population: A Comparative Study of Unicompartmental Knee Arthroplasty Implants.

Purpose The objective of this study was to evaluate the compatibility of the medial femoral condyle (MFC) dimensions in the Indian population with the standard femoral components of three commercially available unicompartmental knee arthroplasty (UKA) implants. Methods This analytical study utilized CTmorphometric data from 100 consecutive non-arthritic adult knees. MFC dimensions were measured to assess their compatibility with UKA prostheses. The proportion of knees that could be optimally replaced using three commercially available UKA femoral implant systems, Link, DePuy, and Smith & Nephew, was calculated. Results The study cohort comprised 56 males and 44 females, with a mean age of 43.28 ± 10.53 years. For the Link implant system, the 'small' size was the most compatible, fitting 43% (43) of the patients, followed by 'medium-small' (35%, n = 35) and 'medium' (16%, n = 16). For the DePuy Sigma Uni implant, the best fit was 'size 1' for 38% (38) of the patients, followed by 'size 3' (25%, n = 25), 'size 4' (13%, n = 13), 'size 2' (10%, n = 10), and 'size 5' (2%, n = 2). In the case of the Smith & Nephew system, 'size 2' was the best fit for 30% (30) of the knees, followed by 'size 3' (27%, n = 27), 'size 4' (15%, n = 15), 'size 1' (12%, n = 12), and 'size 5' (8%, n = 8). Overhang of the femoral component, due to the MFC being smaller than the smallest available femoral component size, was observed in 6% (6) of knees with Link implants, 12% (12) with DePuy implants, and 8% (8) with Smith & Nephew implants. Conclusion The findings indicate that the most suitable femoral component sizes for Indian knees were 'small' in the Link system (43%, n = 43), 'size 1' in the DePuy system (38%, n = 38), and 'size 2' in the Smith & Nephew system (30%, n = 30). The results suggest a need for implant manufacturers to consider developing customized components tailored to the Indian population to enhance fit and minimize the occurrence of femoral component overhang.

Management of acetabular bone defect in revision hip arthroplasty

The number of hip revision surgeries is expected to increase in recent years, and reconstruction of acetabular defects is a challenge for joint surgeons. The principle of reconstruction of acetabular defects is to achieve initial and long-term stability between the prosthesis and the host bone. With the development of surgical techniques, prosthetic materials, and revision concepts, there is an urgent need for new acetabular bone defect evaluation systems to meet clinical needs. The uncemented porous hemispherical cup has become the main prosthesis in clinical application, and metal augments are gradually replacing the structural allograft. Modular reconstruction combined cups and augments has shown favorable clinical results, which can be used for large acetabular defects with acetabular distraction technique, such as pelvic discontinuity. The advantages and disadvantages of impaction bone grafting, jumbo cups, metal augments, acetabular reinforcement rings, custom components (including custom triflanged acetabular components), and acetabular distraction technique still need to be observed in long-term follow-up.

Experimental and numerical study on the integration of solar-driven desiccant and thermoelectric Systems for Sustainable Thermal Comfort

Global reliance on traditional cooling systems is a pressing concern, especially given their substantial energy demands and refrigerant-related greenhouse gas emissions. The need for sustainable cooling solutions is especially urgent in hot and humid regions. This study presents an innovative solution by introducing a compact, solar-driven cooling system that integrates a Desiccant Wheel (DW) and a Thermoelectric Cooler (TEC). This novel combination leverages solar energy to enhance cooling efficiency while reducing environmental impact. The system's performance was tested through experimental methods and non-dimensional analysis, which served to validate the TRNSYS simulation. The simulation included custom components representing the DW and TEC's physical characteristics. Results demonstrated that the system effectively reduces air temperature and humidity to maintain thermal comfort, achieving Coefficients of Performance (COP) of 0.94 and 1.13in Toronto and Vancouver, respectively. A key feature of the system is the heat recovery design, which uses waste heat from the TEC to regenerate the desiccant material, enhancing COP by 68%. Further analysis through TRNSYS simulation explored the system's adaptability to various climate conditions by testing a range of temperatures (26–43°C) and relative humidity levels (30–100%). This analysis identified three operational regions, optimizing the system's application based on environmental conditions. A life cycle assessment determined a Global Warming Potential (GWP) of 0.0172 kg CO2 per kW of cooling capacity and an Energy Payback Time (EPBT) of 3.34 years. The economic analysis indicated a total system cost of $2719, predominantly due to the DW and TEC components. In conclusion, this research offers a sustainable and efficient cooling system that provides thermal comfort in hot and humid climates, marking a significant advancement in climate control technology.

Influence of contouring on the microstructure and micromechanical properties of Laser Powder Bed Fusion (LPBF) processed Al6061 enhanced with reactive particles

Age-hardenable aluminum alloys are of interest for powder bed fusion (PBF) additive manufacturing to produce lightweight, high-performance custom components. The successful processing of these alloys depends on specific alloying and print techniques to overcome defects that significantly degrade mechanical properties of PBF aluminum. The Reactive Additive Manufacturing (RAM) process modifieds alloy feedstock with reactive precursors which inoculate equiaxed microstructures during solidification, resulting in a reduction of columnar grain growth and shrinkage cracks. Additionally, surface quality is addressed by contouring, which retraces the perimeters of printed layers to produce smooth, fully fused surfaces. However, the combination of RAM and contouring methods has not been previously described in the literature, raising questions about the extent of refinement which is achieved when RAM particles are remelted by contouring laser sweeps. In this research, X-ray microcomputed tomography (XCT) was used to provide a complete characterization of RAM particles and defects in an AA6061-RAM alloy in 3D. The non-destructive XCT technique was used to quantify pore and particle distributions in the contoured alloy volumes and compared directly to hatched regions. The resulting three-dimensional analysis was correlated to traditional 2D microstructure quantification and nanoindentation experiments, providing a multimodal quantitative description of sub-micron grains, reaction products, and micromechanical properties. The study reveals that RAM particles inhibit cracking while simultaneously reducing the variance in mechanical properties between hatched and contoured regions of the build volume.

Implementation of surgical site infection care bundle in patients undergoing gastrointestinal surgeries

PurposeSurgical site infection (SSI) is one of the frequent healthcare associated infections linked with significant morbidity, prolonged hospitalization, and death. SSI can be reduced by implementation of customized care bundle components as per standard guidelines. Hence this study was undertaken with the objective to implement care bundle in patients undergoing elective gastrointestinal surgeries and assess their impact on SSI rate. MethodsThe study was an interventional study conducted in the department of surgical gastroenterology for 8 months. Sample size was calculated to be 196 and only elective surgeries are included. CDC NHSN 2023 guidelines are used for surveillance of SSI and global guidelines for prevention of SSI was used for preparation of list of pre-operative, intraoperative and post-operative care bundle components and were implemented before the start of the study. ResultsOverall SSI rate and compliance to SSI care bundle in this study are 13.8% and 28.6%, respectively. When compared with the baseline SSI rate of 19.4%, there is reduction of 28.9% in SSI rate after the implementation of care bundle. Escherichia coli (54.2%) is the most commonly isolated organism. Care bundle non-compliant surgeries are associated with 2.3 times (relative risk-2.3) increased risk of SSI. There is fluctuating trend in compliance of care bundle and SSI rates across months. ConclusionThis study shows the importance of implementation of set of care bundle for prevention of SSI which can be customized and adapted for reducing SSI.

Nondestructive Evaluation and Residual Property Assessment of Impacted Nylon/carbon-Fiber Additively Manufactured FFF Components Using Four-Point Bend and Ultrasonic Testing

ABSTRACT Fusion-based material extrusion additive manufacturing, commonly known as fused filament fabrication (FFF), is a layer-by-layer manufacturing process known for creating custom components, specializing in complex geometries, with applications in the aerospace, automotive, medical, as well as many other industries. Due to the critical nature of these industries, it is imperative to understand the relationship between the AM material in question, the nature of the resultant damage, and the impact of these two parameters on the future performance of the component. The purpose of this study is to investigate the relationship between low-velocity impact and the resultant damage in common functional FFF materials and to develop methods of visualizing that damage using ultrasonic nondestructive evaluation. Coupons of a nylon feedstock infused with and without 10% chopped carbon fiber were fabricated using an Essentium HSE printer and impacted at various energies. The extent of the damage was visualized using ultrasonic testing (UT), in which significant internal cracking was observed. Four-point bend testing was utilized to compare behavior of the material prior to impact at a lower impact energy (3J), and a higher impact energy causing visual fracture (7J). X-ray CT was also performed on two samples to validate UT findings.

Electromagnetic transient simulation of power system based on PSCAD calling ADPSS

Abstract As the power system gradually expands into a massive scale, time-varying complex system, the requirements for simulation analysis software are constantly improving, and electromagnetic transient analysis plays a crucial role in the power system. Therefore, to solve the possible limitations of this traditional simulation method, this paper proposes an electromagnetic transient simulation of power systems using PSCAD, called ADPSS. Firstly, according to the basic overview and advantages of the electromagnetic transient analysis program PSCAD/EMTDC and the mathematical model software package ADPSS, the interconnection principle and implementation method between PSCAD/EMTDC and ADPSS are studied, and a simple power system power supply model is established in PSCAD. Then, the principle of PSCAD-ADPSS interface technology is studied. The electromagnetic transient simulation is carried out in the interface environment, and the interface custom components are designed. Finally, by conducting a comparative analysis of the simulation outcomes, it is found that the simulation waveforms obtained in the two simulation environments are almost the same, which shows the effectiveness of PSCAD-ADPSS interface simulation technology in electromagnetic transient analysis and has the potential to enhance the precision and dependability of electromagnetic transient simulation.

Novel Aluminum Alloy Tailored for Additive Manufacturing: Structural Characterization and Qualification Perspectives

The recent advances achieved in additive manufacturing (AM) technology demonstrate the potential to realize customized metal components, ensuring weight reduction opportunities. These benefits make AM attractive for high-cost aerospace applications, especially where high geometric complexity is required. In the context of an EU research scenario, the H2020 MANUELA (Additive Manufacturing Using Metal Pilot Line) project promotes the development of new technologies for design optimization by enabling the application of novel materials in AM. This paper illustrates recent advances in a new aluminum alloy (Al-HS1) with high strength emphasizing all of the characterization steps at the coupon level. This material has been employed in the re-engineering of a conventional hydraulic manifold using a powder bed fusion-laser beam (PBF-LB) process. Both the simulations and structural tests allowed for proving its compliance and technological maturity with industrial standards and applicable airworthiness requirements.

Custom Triflange Acetabular Implants for Complex Hip Revisions: A Case Series.

Revision total hip arthroplasty (THA) presents a formidable challenge when addressing extensive acetabular defects, particularly in severe cases classified under Paprosky types 3A and 3B and American Academy of Orthopaedic Surgeons types 3 and 4. Traditional methods often fall short, prompting the potential use of custom triflange acetabular components or patient-specific acetabular implants (PSAIs). These implants are specifically designed to conform to an individual's anatomy, aiming to enhance defect reconstruction and pelvic stabilization. This case series describes the utilization of advanced 3-dimensional printing and rapid prototyping technologies to construct customized acetabular components, which can be instrumental in enabling precise preoperative planning and surgical execution for these difficult acetabular cases and potentially leading to improved surgical outcomes.

Permeability-Adjustable Nanocrystalline Flake Ribbon in Customized High-Frequency Magnetic Components

Permeability-Adjustable Nanocrystalline Flake Ribbon in Customized High-Frequency Magnetic Components

Early results of combined total ankle total talus replacement in the revision setting

BackgroundRevision of failed total ankle replacement (TAR) is challenging and associated with increased morbidity. Given the increased popularity of TAR in treating end-stage ankle arthritis (ESAA), viable revision options are needed. The objective of this case series is to present a minimum 2-year clinical and radiographic outcomes of patient-specific custom 3D-printed total ankle total talus (TATR) prostheses in this unique subset of patients. Methods19 participants with ESAA and failed primary TAR who underwent TATR by a single surgeon at our institution from 2019 to 2021 were retrospectively identified. All participants were indicated for revision of primary STAR implant (Stryker, Kalamazoo, MI) and underwent replacement with 3D-printed titanium implants based on preoperative CT analysis (Additive Orthopaedics, Little Silver, NJ). Custom components included a mobile-bearing total talus and stemmed tibial system, performed through an anterior approach. Pre- and postoperative patient-reported outcomes were assessed using the Patient Reported Outcomes Measurement Information System (PROMIS). Pre- and postoperative implant alignment was assessed using medial distal tibial angle (MDTA) and tibiotalar angle (TTA) on anteroposterior, and sagittal tibial angle (STA) on lateral weight-bearing plain films. ResultsThe average patient age was 60.6 (range, 39–77) years, with an average follow-up of 37.9 (range, 25.3–57.5) months. There was statistically significant improvement in all PROMIS domains. Short-term survivorship was 100%, with two participants (11.0%) requiring reoperation for postoperative complications: one underwent open reduction internal fixation of the tibia for a periprosthetic fracture, and another underwent medial gutter debridement and tarsal tunnel release for recurrent pain. There were no significant differences in pre- versus postoperative radiographic alignment measured by MDTA (89.9 vs 86.4), TTA (89.7 vs 88.1), or STA (85.2 vs 85.3). ConclusionCustom 3D-printed TATR is a promising option for revision TAR. There was significant short-term improvement in pain and physical function, with excellent short-term survivorship and an acceptable postoperative complication rate.

The justification of methodological approach of machine-building enterprises efficiency assessment

The article argues for the relevance of researching contemporary methods and tools for assessing the effectiveness of industrial enterprises, particularly in the context of the adverse impact of the country's economy. Specifically, an analysis of the profitability levels of industrial enterprises, also in the machinery industry, was conducted, revealing low-efficiency indicators. Machine-building enterprises are a crucial pillar of the economy, and their development contributes to the country's and society's overall economic progress and the acceleration of scientific and technological advancements. The author proposed a methodological approach to evaluating the efficiency of enterprise operations, reflecting the processes, methods, and planned results of its application for assessing the efficiency of industrial enterprises. To simplify the calculation process and the number of indicators, an invariant model for assessing the efficiency of enterprise operations was suggested. The "centers of gravity" method was used to construct the suggested model. This involved forming an array of analyzed data, standardizing the output data, and calculating the matrix of Euclidean distances for each group of enterprise development indicators. The representative indicators for each group were chosen based on the minimum value of the sum of Euclidean distances. The obtained results were economically interpreted. The invariant model was also based on calculating four representative indicators by efficiency groups. According to the justified model, the representative for the group of indicators of the efficiency of internal business processes and the scientific-technical production level was the profitability of production. The effectiveness of the customer component was reflected in the accounts receivable turnover. Workforce efficiency reflects labor productivity, and the efficiency of the financial component was assessed by calculating the profitability of equity. Keywords: enterprise efficiency, enterprise development, methodical approach to assessing enterprise efficiency, intuitive model.

Дослідження та удосконалення конкурентних переваг підприємства

In the scientific literature, there is a variety of approaches to determining the essence of competitive advantages. It is well-known to define competitive advantages as characteristics, consumer properties of a product or brand that give an enterprise an advantage over its competitors. This advantage can be achieved by providing consumers with greater benefits, whether through the sale of more affordable products or the offer of high-quality goods with additional services, at comparatively higher prices. Ensuring competitive advantages is an important aspect of strategic enterprise management in a competitive environment. The variety of approaches to defining the essence of this category testifies to its multifaceted nature. The formation of competitive advantages at the enterprise can be achieved by rationalizing the cost of production, a high level of product differentiation, reasonable market segmentation, the introduction of innovations and a rapid response to market needs. Significant factors for ensuring competitive advantages at the enterprise are also an increased level of labor productivity and personnel qualifications, quality and technical level of manufactured products, managerial expertise and strategic thinking at all levels of management. Important factors influencing competitiveness are also warranty and post-warranty service, advertising, the manufacturer’s image and the market situation, including fluctuations in demand. The process of ensuring competitive advantage requires the enterprise to identify social interaction in the market environment, in particular, responding to criticism, the ability to learn, communicate and maintain connections with stakeholders. This creates the prerequisites for the effective development of the enterprise. In the process of ensuring competitive advantage, it is important to focus on innovations that allow you to gain a competitive advantage, such as new technologies, changes in customer demands, production costs and component availability.

Fatigue Analysis of Printed Composites of Onyx and Kevlar

The transformation of powertrains, powered by internal combustion engines, into electrical systems generates new challenges in developing lightweight materials because electric vehicles are typically heavy. It is therefore important to develop new vehicles and seek more aesthetic and environmentally friendly designs whilst integrating manufacturing processes that contribute to reducing the carbon footprint. At the same time, this research explores the development of new prototypes and custom components using printed composite materials. In this framework, it is essential to formulate new approaches to estimate fatigue life, specifically for components tailored and fabricated with these kinds of advanced materials. This study introduces a novel fatigue life prediction approach based on an artificial neural network. When presented with given inputs, this neural network is trained to predict the accumulation of fatigue damage and the temperature generated during cyclic loading, along with the mechanical properties of the compound. Its validation involves comparing the network’s response with the load ratio result, which can be calculated using the fatigue damage parameter. Comparing both results, the network can successfully predict the fatigue damage accumulation; this implies an ability to directly employ data on the mechanical behavior of the component, eliminating the necessity for experimental testing. Then, the current study introduces a neural network designed to predict the accumulated fatigue damage in printed composite materials with an Onyx matrix and Kevlar reinforcement.

Advances in revision surgery after primary total hip arthroplasty for Crowe type Ⅳ developmental dysplasia of the hip

To review research advances of revision surgery after primary total hip arthroplasty (THA) for patients with Crowe type Ⅳ developmental dysplasia of the hip (DDH). The recent literature on revision surgery after primary THA in patients with Crowe type Ⅳ DDH was reviewed. The reasons for revision surgery were analyzed and the difficulties of revision surgery, the management methods, and the related prosthesis choices were summarized. Patients with Crowe type Ⅳ DDH have small anteroposterior diameter of the acetabulum, large variation in acetabular and femoral anteversion angles, severe soft tissue contractures, which make both THA and revision surgery more difficult. There are many reasons for patients undergoing revision surgery after primary THA, mainly due to aseptic loosening of the prosthesis. Therefore, it is necessary to restore anatomical structures in primary THA, as much as possible and reduce the generation of wear particles to avoid postoperative loosening of the prosthesis. Due to the anatomical characteristics of Crowe type Ⅳ DDH, the patients have acetabular and femoral bone defects, and the repair and reconstruction of bone defects become the key to revision surgery. The acetabular side is usually reconstructed with the appropriate acetabular cup or combined metal block, Cage, or custom component depending on the extent of the bone defect, while the femoral side is preferred to the S-ROM prosthesis. In addition, the prosthetic interface should be ceramic-ceramic or ceramic-highly cross-linked polyethylene wherever possible. The reasons leading to revision surgery after primary THA in patients with Crowe type Ⅳ DDH and the surgical difficulties have been clarified, and a large number of clinical studies have proposed corresponding revision modalities based on which good early- and mid-term outcomes have been obtained, but further follow-up is needed to clarify the long-term outcomes. With technological advances and the development of new materials, personalized prostheses for these patients are expected to become a reality.

Performance Analysis of Electro‐Hydraulic Actuation System Using Multi‐Domain Physics‐Based Modeling

AbstractMulti‐domain physics‐based modeling is a versatile technique in the discipline of numerical modeling to solve engineering problems and it is an essential tool for predicting and simulating the multi‐domain physics behavior of interacting complex engineering systems [1]. But most of the modern‐day engineering systems are quite complex and developing physics‐based models of these systems needs critical domain expertise from various fields of physics and engineering. The complex nature of these systems makes it challenging and time‐consuming to develop high‐fidelity physics‐based models. Hence the data‐driven or hybrid approaches are still being extensively used in many industries despite their limited usability and scalability, unlike the physics‐based models. Though the COTS tools like SIMSCAPE, DYMOLA, etc. are providing readily available foundational blocks for physics‐based modeling they are not always sufficient to represent the custom component designs that made up these complex systems. Hence this paper recommends the development of physics‐based component models that can be re‐used. These component models when developed like modular blocks can improve the re‐usability during system model development. This can reduce the dependency on the critical domain expertise of the engineers. While emphasizing the importance of physics‐based modeling techniques this paper presents how this approach can enable the fault injection into system models and help identification of reasons for faults like pressure oscillations on an Electro‐Hydraulic Actuation System.

Re-assessing hotel room performance before and during the pandemic

This study aimed to re-assess customers’ reactions to hotel room amenities over the pandemic. We compared the importance of room amenities between the pre-pandemic and pandemic periods, and examined the relative role of hedonic and functional amenities on customer satisfaction, which subsequently affects behavioral intentions. Based on the quantitative data analytics, this study confirmed that in-room amenities have become more salient components for today's customers: particularly protective measures, safety tools, and recreational goods. In addition, this study determined how each facet of the in-room amenities exerted an influence on customer satisfaction, and subsequently on behavioral intentions. This empirical evidence generated several implications for academia and practitioners.