Crisis Readiness Research Articles

Becoming crisis‐ready: A systematic literature review on corporate crisis readiness and the process to achieving it

AbstractAs global crises become increasingly complex and intertwined, crisis readiness has emerged as a pivotal factor for an organisation's survival. Despite a growing, interdisciplinary corpus of research underscoring the necessity for systematic crisis management and strategic communication, a comprehensive understanding of corporate crisis readiness and methodologies for its achievement remain elusive and inadequately addressed. To bridge this knowledge gap, we conducted a systematic literature review, meticulously analysing 7287 articles to identify 40 eligible studies from 1987 to 2022. Through inductive content analysis and narrative synthesis, we have delineated the concept of crisis readiness and devised a comprehensive 10‐step process framework that organisations are advised to implement in preparation for potential crises. This investigation enriches the academic dialogue on crisis readiness by integrating insights from strategic management, crisis handling, organisational development, and learning theories. This offers a more nuanced understanding of how organisations can equip themselves for crisis situations. Additionally, our study sheds light on promising directions for future research in this vital field.

Threats and Hazards of Grey Rhino Paradigm

Grey Rhino is a metaphor for security threat, which is unkept irrational for large extent also high probability of harmful effect on a subject of risk owner. Business continuity management system is assessed in a diagram as controlling instrument aimed at operational hazard mitigation of continuity disturbance of affected subject. A ´from Operations´ Value Added – O´VA is established as qualitative dynamic information about productivity of activities. The measures are designed in crisis scenario for quality improvement of subject´s crisis readiness. An indicator of business risk continuity slip is defined. In a connection with war conflict on Ukraine is assessed if it is Grey Rhino manifestation.

Biometric door lock system with automated fire detection alert

The reconciliation of biometric advancements and fire recognition components in shrewd homes is critical for access control and crisis readiness. The Blynk mobile app is used to access this project's biometric door lock and automated fire detection system. For access authorization, the biometric system uses cutting-edge fingerprint or facial recognition technology. The mechanized fire location framework screens the climate for potential fire dangers and triggers an alert when distinguished. The Blynk application gives controller and checking abilities, permitting inhabitants to lock or open the entryway, get ongoing warnings, and remotely screen the fire discovery framework's status. The microcontroller coordinates communications between the frameworks, outfitted with Wi-Fi availability. The Blynk application point of interaction is planned with easy-to-understand gadgets, permitting inhabitants to control and screen the coordinated frameworks. Safety efforts, for example, encoded correspondence conventions and secure stockpiling of biometric information, shield client protection. This all-encompassing approach to residential security ensures that their homes can effectively handle access control and emergencies, providing residents with security and peace of mind.

The Disaster Preparedness and Mitigation in Indonesia During the Covid-19 Pandemic in Indonesia: A Narrative Overview

This paper presents the results of literature reviews on disaster mitigation preparation during the Pandemic Covid-19 since 2019. Of the 780 articles selected 6 articles on this topic published in national and international journals between Mei 2019 and June 2021 were included in the review. These articles are written in different disaster contexts, including events related to weather (floods and storms), natural disasters (earthquakes and tsunamis), and other events (such as pandemics and terrorist attacks). The main themes that arise include lack of communication between stakeholders, media sensationalism, the importance of choosing the most effective marketing messages, lack of disaster management plans, image damage, and goal reputation, and changes in tourist behavior after a crisis and disaster. This review identifies ways to increase the speed and effectiveness of responses to disasters, the importance of marketing relationships with loyal customers, and the need to quickly improve the image of the goal. Suggestions for future research arising from this review include the urgent need to encourage tourism operators to be involved with crisis readiness and disaster management strategies and the importance of getting a better understanding of consumer responses to disaster events.

Crisis Preparedness: A Systems-Based Framework for Avoiding Harm in Surgery.

Highly performing healthcare organizations benefit from robust failure management systems. This involves the ability to respond and recover from critical events, as well avoiding harm in the first place (crisis preparedness). Currently, the surgical community may lack an integrated toolbox for crisis readiness. The study aims to create a practical framework for crisis preparedness in surgery. A multimethod qualitative study was designed to identify and translate crisis preparedness interventions from high-reliability industries to clinical practice. The tools and strategies identified were subsequently developed and clinically adapted for healthcare use. The study used (1) observational fieldwork in commercial aviation; (2) semi-structured interviews with senior airline pilots, and (3) mixed focus groups with healthcare and aviation safety experts. A crisis preparedness framework was derived by thematic analysis using the framework method. Clinical adaptation was achieved using expert consensus methodology. Twenty-two aviation and healthcare experts participated in 17 interviews and 3 focus groups. A framework for crisis preparedness was derived, consisting of 6 behavioral interventions: (1) anticipate threats and errors by building situational awareness using cognitive tools; (2) brief teams about goals, deviations, operational risks, and contingency plans; (3) implement standard operating procedures using checklists; (4) rehearse emergency drills before critical phases of work; (5) set the tone for a positive working environment by establishing cultural norms and empowering individuals to speak up about safety issues; and (6) debrief performance outcomes to derive learning lessons. Surgical crisis preparedness requires integrated systems rather than isolated safety interventions. This study provides a framework and the tools to achieve this.

FIRM AGILITY AND DIGITALISATION LESS HELPFUL THAN EXPECTED DURING THE COVID-19 PANDEMIC, BUT VALUABLE IN THE LONGER RUN

Firms’ performance during exogenous crises depends on several factors, from strategic foresight, financial readiness, and a number of firm-specific as well as sectoral aspects, also including luck and government support. The aim of this paper is to investigate the extent to which the ‘crisis readiness’ of firms, defined by factors like a proactive strategic approach, digitalisation, and financial constraints, as well as the reliance on or availability of government support, is responsible for the outcome during the COVID-19 crisis compared to the long-run contribution made by these factors. The empirical investigation uses a unique combination of firm-level balance sheet data and unique survey data concerning the strategic focus and implementation of Industry 4.0. While the literature suggests that digitalisation, a strategic proactive approach, and crisis readiness (itself depending on several factors) impacted the firms significantly during the COVID-19 crisis, the results show firm performance primarily depended on other (sectoral) aspects serving as a major exogenous factor impacting their performance. During the crisis, digitalisation was additionally mentioned as an important adjustment factor. However, using firm-level data we show that while companies were able to mitigate certain impacts of the supply and demand shocks triggered by COVID-19 using their internal resources and characteristics, including strategic elements, the biggest explanatory factor remains the sector involved. This leads to important managerial and policy recommendations, principally stressing the importance of proactivity and agility for firms’ long-run performance, whereas in the short run the state must help mitigate the effects.

Crisis Readiness: Revisiting the Distance Framework During the COVID-19 Pandemic.

While CSCW researchers have studied collaboration across distance for more than two decades, the scale and context of geographically distributed work during the pandemic is unprecedented. Working from home as the default setting during the COVID-19 pandemic provides a unique opportunity for CSCW research to explore and develop new understandings of what it entails to engage in distributed collaborative work during a global crisis. In this paper, we revisit the distance framework, originally developed by Olson and Olson in 2000, through empirical data collected during the critical moments where COVID-19 was declared a pandemic and the world shut down: namely March 2020. We use the data to interrogate the distance framework and to extend it with a new dimension - Crisis Readiness. Crisis Readiness stipulates that for organizations to successfully respond to crises, four factors are required: 1) the ability to respond fast with dramatic measures; 2) the ability to supply adequate infrastructure to their employees; 3) the ability to adapt work practice responding to new work and life conditions; and 4) the ability to handle multiple and diverse interruptions both at the individual and organizational levels. Our contribution to CSCW research is a revised distance framework, which demonstrates that for geographically distributed work to be successful during a global crisis, cooperating actors need to achieve Common Ground, engage in different types of coupled work, be ready for collaboration and collaboration technology – and lastly, work in an organization which demonstrates Crisis Readiness.

United Kingdom: Financial Sector Assessment Program-Select Issues in Financial Safety Net Arrangements and Financial Crisis Preparedness

The United Kingdom (U.K.) bank resolution and financial crisis readiness arrangements are sound but with opportunities for continued and accelerated enhancements. The U.K. authorities’ individual and collective crisis readiness—including with other major jurisdictions—continues to improve. Mid-2022, all major U.K. banks and the authorities will issue the first public statements about these banks’ resolvability. This is supported by a comprehensive special resolution regime (SRR) and resolvability assessment framework (RAF) for banks. Yet, there is space—and a need—to further enhance the SRR, including its application to central counterparties (CCPs), and to introduce one for insurance companies. Furthermore, elements of the deposit insurance system and firm-specific resolution decision-making should be strengthened, and implementation and reputation risk addressed.

Family businesses SMEs through Covid-19 Crisis Management

The Covid-19 dilemma has resulted in a slew of restrictions that have had major economic ramifications around the world. Most economic actors are in a difficult condition as a result of the prolonged crisis. Every business, particularly family businesses that play an important role in the global economy, has been impacted by the crisis in some manner. Small and medium-sized enterprises (SME) make up the majority of family businesses, which account for a significant share of the economy. Given the obvious importance of family SMEs, the current crisis necessitates an urgent investigation into the strategic measures that family SMEs employ in order to survive. This research sought to answer the question of what strategic actions Romanian family SMEs are taking to deal with the Covid-19 crisis situation. Qualitative research method was used to carry out this study. Seven Romanian family SMEs in the IT, e-commerce, construction, design, building, education, and sports industries were interviewed in twelve semi-structured in-depth interviews. The findings revealed that in order to deal with the crisis, Romanian family SMEs employ different sets of strategies. The implementation of strategic measures was discovered to be dependent on five key factors: the impact of the crisis on the enterprises, the firms' industry, the particular governmental constraints, the firms' crisis readiness, and the strategic measures' evolution through time. One noteworthy finding was that, despite the challenges of supply chain interruptions, all of the enterprises in the sample profited financially in the long term from the crisis.

Prioritisation of resilience criteria and performance indicators for road emergencies crisis response: an analytic hierarchy process (AHP) approach

PurposeThis paper aims to develop a crisis readiness framework for road traffic crisis response for law enforcement agencies in the United Arab Emirates (UAE).Design/methodology/approachA Delphi method was used that combined questionnaire-based survey and the analytical hierarchy process to collect quantitative and qualitative data from an expert panel of crisis readiness professionals on how they prioritise and weigh the different strategic criteria, sub-criteria and performance indicators in the context of law enforcement agencies’ traffic response.FindingsThe findings of this paper resulted in the identification, ranking and validation of ten key dimensions of crisis readiness clustered into three distinct sets of priority rankings: response planning, resources, training and coordination; information management and communication and risk and hazard assessment; and early warning, legal and institutional frameworks, recovery initiation and property protection. The results additionally established the relative priority of sub-criteria for each criterion and validated a broad set of key performance indicators (KPIs) for the top six ranked criteria.Research limitations/implicationsThe findings are based on a single case study focused on a specific area of operation within crisis response and one group of organisations of the UAE police sector. This potentially places a constraint on the wider generalisation of the findings to different operational areas and agencies, as they may have different priorities or organisational conditions that have implications for the framework application and the relative importance of certain criteria and sub-criteria.Practical implicationsThis paper provides strategic guidance in the form of a prioritised list of criteria, sub-criteria and KPIs that can direct efforts to optimise different dimensions of crisis readiness at a strategic and operational level.Originality/valueThis paper makes an original contribution in identifying the key criteria and performance indicators of crisis readiness for road traffic situations. The findings contribute a comprehensive strategic readiness framework that supports planning and decision-making for the development of organisational capacities that can enhance response times of police to road traffic crises. This framework ranks dimensions of crisis readiness and key sub-criteria in order of priority and validates the key components of crisis readiness that can support practitioners to structure, standardise and benchmark key processes and elements of crisis response.

АНТИКРИЗОВЕ УПРАВЛІННЯ КОМПАНІЄЮ “ITELLIGENCE” В УМОВАХ ПАНДЕМІЇ COVID-19

Anti-crisis management of a consulting company is a key component of its strategic development. It is necessary to ensure stable operation and monitoring of the enterprise in the consulting market. The peculiarities of crisis management in the conditions of the COVID-19 pandemic have been determined. The main factors and signs of the crisis were determined based on the diagnosis of crisis readiness indicators. Existing management models are not fully adapted to the current situation during a pandemic. That is why this article analyzed the current situation in the market of consulting services and, on the example of a particular company, examined the level of its sustainability, the impact of the pandemic on its financial performance and, as a result, the creating of relevant crisis plans, including short-term action, ensuring the survival and development of the organization in conditions of uncertainty. The financial condition and main areas of activity of the consulting company were analyzed. An analysis of the company's readiness for the crisis was carried out on the basis of the methodological tools of the EBRD Know-How Academy. The main problem areas are identified and we offer ways to minimize the negative consequences. Specific anti-crisis management measures are proposed. The result of this approach should be overcoming the crisis, assessing the effectiveness of crisis measures (projects) and, if necessary, the introduction of a permanent monitoring system for crisis phenomena in the organization. The implementation of the proposed anti-crisis management measures allows to minimize losses and ensure the continued existence and development of the company in the current crisis situation in the world.

Investments in surgical systems contribute to pandemic readiness and health system resilience.

Safe surgical care, including anesthesia, obstetrics, and trauma, is an essential component of a functional health system, yet five billion people lack access to high-quality, timely and affordable surgical care. As health decision makers are grappling with how to make appropriate investments for crisis readiness and resilience, investments in surgical care should be considered for their compounding benefits to meet a country’s diverse health goals. National Surgical, Obstetric, and Anesthesia Plans (NSOAPs) are developed through global partnerships and multi-stakeholder consensus and provide a dynamic framework for surgical scale-up that also improves the resilience of the larger health system. Our paper applies principles from the literature on health system resilience to surgical systems and examines the unique capabilities of the surgical workforce and infrastructure to be redeployed during times of crisis, using examples from the current pandemic.

Managing regional logistics in times of crisis: a COVID-19 case study

PurposeCoronavirus Disease 2019 (COVID-19) is a pandemic with unique regional logistics management (RLM) challenges to respond to the chaos created by the crisis and to restore normality for operations and supply chains in home nations. The purpose of this article is to explore RLM in times of crisis from the perspective of public authorities responsible for combating the COVID-19 pandemic. The article also discusses the significance of crisis-driven RLM for humanitarian logistics and supply chain (HLSC) management.Design/methodology/approachGrounded on an inductive case study logic and guided by a constructivist perspective, this research involves semi-structured interviews with 15 managers and strategists responsible for the RLM of COVID-19 to capture lessons learnt so far from mitigating the transmission and spread of COVID-19. Underpinning the research is a conceptual RLM model premised on coordination, communication, and containment mechanisms (the 3Cs of crisis-driven logistics), as crisis response.FindingsThe study finds that the triggering of regional logistics in times of crisis for the COVID-19 case involves taskforce teams with centralisation for crisis readiness, information infrastructure with digitalisation for crisis protocols, and capacity calculations with orchestration for crisis scenarios. The study also finds that navigating the challenges for the 3Cs of crisis-driven logistics entails forward-thinking leadership for culture-based commitments, first-hand clarity for compliance-based campaigns, and far-reaching solidarity for compassion-based contributions.Originality/valueThis article addresses the gap in knowledge on RLM and potential priorities that underpin crisis-driven RLM strategies for HLSCs. The research is original in its argument for regional perspectives on logistics strategies that contribute to the “viability” and “integrity” of HLSCs. The research also uniquely focuses on RLM in times of crisis and proposes a conceptual RLM model of strategies for enhancing HLSCs.

An Ounce of Prevention: What Promotes Crisis Readiness and How Does It Drive Firm Performance?

Organizations develop crisis readiness to avoid and mitigate crises. This study investigates several factors that influence crisis readiness, including market dynamism, perceived likelihood of a crisis (PLC), and firm size. It also evaluates the impact of crisis readiness on firm performance. Results from a PLS-SEM assessment of 301 managers in the United States suggest that market dynamism drives firm performance while heightening both PLC and crisis readiness. When compared to large organizations, managers in small- and medium-sized enterprises (SMEs) reported higher PLC but lower crisis readiness, underscoring the challenges faced by small firms regarding crisis preparation. Crisis readiness was also positively linked to both financial and non-financial performance. The model tested in this study supports the influence of external and organizational factors on crisis preparation, as well as subsequent links with firm performance.

The lived experience of UK health communication professionals during the Covid-19 pandemic

PurposeThis research explores approaches to, impacts of and reflections on the Covid-19 pandemic for professional communicators in the English National Health Service. It was undertaken in order to understand and analyse their lived experience and make recommendations for improving future system-wide performance.Design/methodology/approachGiven the work pressure and additional commitments that communication practitioners have when working in crisis, the researchers chose a single data collection method. Qualitative and quantitative data collection was undertaken using an extensive self-completion survey instrument.FindingsTen distinct themes covering four time phases: crisis preparedness, entering the crisis, pandemic peak and post “first-wave” are discussed. They examine crisis readiness, to shifts in priorities and communication approaches to system-wide leadership and integration and the re-positioning of communication as a central player in pandemics.Practical implicationsThe research outlines a number of areas for improvement along with practical recommendations for actions in the health system in readiness for future pandemics.Originality/valueThis is the first time the lived experience of communicators working through a pandemic at all levels in a national health system has been researched in the public relations literature.

What drives crisis readiness? An assessment of managers in the United States: The effects of market turbulence, perceived likelihood of a crisis, small‐ to medium‐sized enterprises and innovative capacity

AbstractWe investigate four contributors to crisis readiness: market turbulence, innovative capacity, perceived likelihood of a crisis (PLC) and firm size. Results from a PLS‐SEM assessment of 284 managers in the United States suggest that market turbulence is not only a precursor to crisis readiness but also affects PLC and innovative capacity in firms. We conclude that managers in SMEs were more likely to expect a crisis but less prepared to address one when it strikes.

Let me help you! Navigating through the COVID-19 crisis with prosocial expert knowledge behaviour

ABSTRACT Collecting examples from the current COVID-19 crisis, this paper discusses the role of prosocial expert knowledge behaviour that is proposed to produce resourceful heuristic methods such as experimentations, extensions, combinations, and reconversions, under causal and intervening conditions. In turn, these resourceful heuristic methods are proposed to have a positive influence on organisational coping strategies, organisational crisis readiness, and organisational survival. Implications for theory and practice in the context of organisational knowledge literature are discussed, and directions to future research offered.

Impact of Crisis Management Practices on the Effectiveness of Crisis Management of Drones Threats in Dubai International Airport

The aim of the study is to examine the impact of the crisis management practices (readiness, crisis awareness, crisis control, crisis response) on effective crisis management in Dubai Airport. The study belongs to positivism philosophy, deduction approach, quantitative methodology, empirical survey passed study, used cross-sectional data, and data is original. The target or study population chosen for this research is the total number of employees, both senior and junior staff working at the Dubai international airport. The reason for this is that if crises stuck, all will be affected, and they have a big role to play in managing crises. The actual sample size is 364 employees, and the distributed survey is 440, which is distributed by using face-to-face data collection methods in a convenient technique of sample selection. Overall, direct relationships for the four predictors of crisis management are significant; The precedence for the relations based on the path coefficient value is crisis awareness (0.319), crisis control (0.107), crisis readiness (0.368), and crisis response (0.283). Replicating the study in other airports is recommended to have a better generalization.

BLACK SEA SECURITY: THE ROMANIAN PERSPECTIVE NATO- EU INTEROPERABILITY, A DIVION OF LABOUR

The current world order is under scrutiny. The 2014 illegal annexation of Crimea and the conflict in Eastern Ukraine have marked a turning point in international affairs: a state actor used force against another sovereign state to gain a territorial victory in order to advance its own geopolitical interests. Since then all major building blocks of the system, mainly the multilateral institutions such as the UN and NATO have been scrutinized and their effectiveness has been questioned. The significance of the individual nation state is gaining again in significance. It is more important than ever to find ways to repair transatlantic discord and to deepen cooperation between NATO and the EU, to recalibrate the strategic bedrock of the alliance and to reposition the transatlantic defence community in a way that facilitates effective defence and deterrence. It is the aim of the article to define and contextualize the Romanian official strategic vision and to outline how it in fact successfully synergies its membership in NATO and in the EU with bilateral partnerships in order to achieve its strategic goals as well as to contribute to the transatlantic cause. The paper starts by introducing the theoretical framework, mainly structural realism. Next, it defines the Romanian strategic view, it contextualizes it and it correlates the strategic priorities to the Black Sea area. The article focuses on EU NATO complementarity through a Romanian strategic lens by focusing on interoperability and crisis readiness in the Black Sea, an area of existential significance to the Romanian national interest. Finally, the conclusions underscore how the Romanian strategic paradigm creates an auspicious medium in order for NATO - EU complementarity and deeper cooperation to occur.

COVID -19 and Indian Financial Markets: A Review

COVID-19 is aptly stated as a Black Swan event that has stifled the global economy. As coronavirus wreaked havoc, Gross Domestic Product (GDP) contracted globally, unemployment rate soared high, and economic recovery still seems a far-fetched dream. Most importantly, the pandemic has set up turbulence in the global financial markets and resulted in heightened risk elements (market risk, credit risk, bank runs etc.) across the globe. Such uncertainty and volatility has not been witnessed since the Global Financial Crisis of 2008. The spread of COVID-19 has largely eroded investors’ confidence as the stock markets neared lifetimes lows, bad loans spiked and investment values degraded. Due to this, many turned their backs on the risk-reward trade off and carted their money towards traditionally safer investments like gold. While the banking sector remains particularly vulnerable, central banks have provided extensive loan moratoriums and interest waivers. Overall, COVID-19 resulted in a short term negative impact on the financial markets in India, though it is making a way towards V-shaped recovery. In this context, the present paper attempts to identify and evaluate the impact of the pandemic on the financial markets in India. Relying on rich literature and live illustrations, the influence of COVID-19 is studied on the stock markets, banking and financial institutions, private equities, and debt funds. The paper covers several recommendations so as to bring stability in the financial markets. The suggestions include, but are not limited to, methods to regularly monitor results, establishing a robust mechanism for risk management, strategies to reduce Non-Performing Assets, continuous assessment of stress and crisis readiness of the financial institutions etc. The paper also emphasizes on enhancing the role of technology (Artificial Intelligence and Virtual/Augmented Reality) in the financial services sector to optimize the outcomes and set the path towards recovery.