Management Course Research Articles

Desiri Naturals: sustainable agriculture and eco-friendly business

Learning outcomes After completion of the case study, the students will be able to critically analyze the business model of Desiri Naturals, analyze the pricing strategy of Desiri Naturals, examine the importance of experiential marketing in the success of an environment-friendly business, identify the challenges faced by new entrepreneurs and evaluate the sustainability practices of Desiri Naturals. Case overview/synopsis This case study discusses the business model of an environmentally friendly business. The challenges and obstacles faced by entrepreneurs are illustrated in this case. The entrepreneurs’ vision to provide chemical-free food is highlighted and their business operations as a means to fulfill this vision are explained. Desiri used an age-old bull-driven method of oil extraction (Ghana). Challenges in pricing due to the availability of low-priced mass-produced edible oil using the solvent extraction process are presented in this case. The entrepreneurs faced the pricing dilemma at the inception of the business, as oil produced using the natural cold pressing method cost three times the selling pricing of solvent-extracted oil. Innovative methods of experiential marketing such as Ghana tourism are explained in this case. This case study also explains the sustainable and natural farming techniques propagated through its network of farmers. This case study provides insights into the scalability of this model and the scope for employment generation in rural India. The environmentally friendly practices followed by Desiri, such as the use of glass bottles and reusable steel containers for packaging oil are emphasized. Finally, this case presents the marketing and operational challenges faced by entrepreneurs in their quest to expand their operations. Complexity academic level This case study can be used by postgraduate and undergraduate students studying marketing, entrepreneurship, sustainability and operations management courses in commerce and business management streams. Supplementary materials Teaching notes are available for educators only. Subject code CSS8: Marketing.

Cultivating community-engaged pedagogy: a case study exploring student choices with community-based organizations in a volunteer management course

ABSTRACT Educators teaching at community-engaged universities can benefit from learning best practices to prepare 21st century citizens. This case study explores why undergraduate students in an online volunteer management course select an organization to complete a community-engaged learning activity. Theory-based teaching strategies integrating the characteristics of quality community-engaged learning are outlined. Qualitative analysis of student reflections resulted in six categories representing student choices including: social connections, exploring interests, positive human connection, organizational engagement, aligning values, and commitment to the cause. The lessons learned can help educators enhance students’ learning by nurturing diverse community connections, establishing student-centered course goals, and constructing significant learning strategies.

Application of IC-PBL in Sport Management Course : Experiential Learning through Journey Mapping and Sponsorship Recall

Application of IC-PBL in Sport Management Course : Experiential Learning through Journey Mapping and Sponsorship Recall

Bridging the Gap Between Pre-Requisite Practicum Courses of Hospitality and Tourism Management and Needed Competencies of Industry Partners for Employability of Hospitality and Tourism Management Graduates

Hospitality and Tourism Management industry partners observed that practicumers need enhancement on needed competencies in the industry. The study focused on the experiences and observations of Hospitality and Tourism Management (HTM) students, practicum faculty and industry partners during the On-the-Job Training (OJT). The study examined the Commission on Higher Education (CHED) guidelines for practicum trainings, considering global perspectives aligned with Sustainable Development Goal #4: equal access to quality tertiary education. Qualitative research method was used and virtual interviews with practicumers, faculty members, and industry managers/trainers were conducted. The study uncovered experiences and observations of the participants of the Hospitality and Tourism practicum. The findings revealed that the practicumers need more trainings and enhancement in soft skills like, communication, leadership skills, self-confidence, people skills and essential hard skills. The industry partners were expecting that the students have to be well-trained before the OJT deployment. Based on the results of the study, guidelines on the revision of the pre-requisite practicum syllabi courses were developed to promote employability of Hospitality and Tourism graduates.

Enhancing Project Management Education: Investigating the Effectiveness of Flipped Learning and Active Experiential Learning Approaches

This study proposes an in-depth investigation into the efficacy of combining flipped learning and active experiential learning methodologies within the context of project management education at Open University Malaysia. The primary aim is to overcome the shortcomings of the traditional lecture-based teaching approach, which often falls short in engaging students and equipping them with the practical skills required for effective project management in real-world scenarios. By transitioning towards a more student-centered model through the implementation of flipped classrooms, this research seeks to enhance student engagement, learning outcomes, and overall satisfaction with the course. Employing a mixed-methods approach, the study will involve quantitative and qualitative techniques to gather comprehensive data. This includes pre- and post-assessment of students' knowledge and understanding of project management principles, alongside surveys and reflective journals to capture students' perceptions of the learning experience. The participant base will consist of students enrolled in a project management course, allowing for direct observation of the pedagogical strategies' impacts. The anticipated outcomes of this research are twofold. Firstly, it aims to provide empirical evidence on the effectiveness of integrating flipped learning and active experiential learning in project management education. Secondly, it seeks to offer actionable insights for educators and educational institutions on how to design and implement more engaging and effective instructional strategies. Ultimately, this study aspires to contribute significantly to the literature on educational methodologies in project management, paving the way for enhanced educational practices and student preparedness for professional success.

The role of Higher Education Institutions in training engineers for the era of circular economy: the Portuguese case

The transition from linear economy (LE) towards a circular economy (CE) is Europe Union´s (EU) concerned and involve lot of efforts and actions. Education for circular economy (ECE) is emergent. This paper aims to map Higher Education Institutions (HEIs) in Portugal, Bachelor’s and Master’s degree programs and Postgraduate courses in Industrial Engineering and Management (IEM) that address CE in their curricula with the aim of empowering students for the new era. A systematic search was performed to identify B.Sc./ M.Sc. in IEM of Portuguese Universities and Polytechnic Institutes, public and private, analyzing the content of their curricular units. As results, this study did not identify a strong interest about CE on the part of HEIs and their lecturers. Findings suggest that HEIs are not training future IEM engineers for the era of CE. This study contributes to make an alert to HEIs and their lecturers to review their teaching process, stimulating to improve the quality of the IEM curricula. We suggest a deep reform of the professional curriculum system, enriching curricular. Future studies can approach skills and competences developed towards CE what facilitate a redesign of courses.

Analysis of Design Management Course in College Design Major Teaching

Analysis of Design Management Course in College Design Major Teaching

Empowering farmers and enhancing sustainability: Inaru’s impact on the Dominican cocoa industry

Learning outcomes After completion of the case study, the students will be able to understand the challenges faced by cocoa farmers in developing countries and their impact on the cocoa value chain, describe the need for a business to create a business model that offers social impact in small developing economies, explore innovative business models, such as vertical integration, for addressing transparency and fair compensation issues in agricultural supply chains, analyze the role that start-ups can play in disrupting the commodities supply chain and building a national competitive advantage and examine how a values-driven business can gain the trust of stakeholders and create a profitable ecosystem. Case overview/synopsis This case study describes the innovative business model of Inaru Corporation, a pioneering venture founded by two sisters, Janett Liriano and Erika, aimed at revolutionizing the cocoa industry in the Dominican Republic. This case study outlines the challenges faced by cocoa farmers in the country, including low productivity, exploitation by middlemen and lack of value addition. Inaru’s innovative business model aimed to disrupt the traditional supply chains by prioritizing fair compensation for farmers, investing in sustainable practices and vertically integrating cocoa production from farming to manufacturing. Through direct relationships with producers, profit-sharing agreements, and a commitment to ethical business practices, Inaru sought to empower cocoa farmers and cultivate a more equitable and sustainable cocoa industry. Inaru was a model for ethical and caring business practices where it shared the profits with its farmers. By operating a profit-sharing model and sharing its fortune with other women, Inaru was helping create gender equity in the cocoa sector. Inaru planned to scale its business model to other cocoa-producing countries and even transfer its business model strategy to other commodities beginning with the coffee segment in Dominican Republic. By exploring Inaru’s case study, students gain a deep understanding of how businesses can drive positive change, create value for stakeholders and contribute to sustainable development goals. Complexity academic level This case was written for use in teaching graduate and postgraduate management courses in entrepreneurship and economics, politics and business environment. Supplementary materials Teaching notes are available for educators only. Subject code CSS 3: Entrepreneurship.

The Neurovascular Disease Management Course: A Medical Student Opportunity for Early Exposure and Technical Development in Vascular Neurosurgery

As endovascular neurosurgery techniques continue to evolve, medical students in the United States have widely varying exposures to the field, particularly with respect to opportunities for hands-on experiences. Current medical school curricula could benefit from a novel and adaptive course on vascular neurosurgery to increase student exposure earlier in their training. We launched a yearly hands-on vascular neurosurgery course for medical students and residents. The day-long course is a combination of lectures focused on neurovascular disease and management accompanied by hands-on sessions where students practiced fundamental microsurgery and angiography techniques using real microscopes and angiography simulators. We surveyed the students before and after each of the 2 courses. The survey following the second annual course included quiz questions the students had not previously seen. Over 2 courses, we had 149 attendees, 71.8% of which were first and second-year medical students representing fifteen institutions. The average survey completion rate was 41.4% for the 4 surveys across the 2 courses. Attendees' interest in pursuing a surgical specialty (t=1.815, P= 0.039) along with their comfort with neuroanatomy (t=8.780, P ≤ 0.001) and neurosurgical disease (t=6.133, P ≤ 0.001) was significantly elevated after the completion of the second course. Responses to the post-survey showed a good grasp of the fundamentals with 68% of attendees answering 70% of the quiz questions correctly. An interactive course on vascular neurosurgery may be an effective vehicle to provide medical students with exposure to the field and the opportunity to learn the fundamentals.

A local logistics business entering a niche market: PTL’s open innovation journey

Research methodology In writing this case, the authors collected both primary and secondary data. Primary data were collected through personal observation and semi-structured interviews with Konstantinos Papageorgiou Jr, Papageorgiou Transports & Logistics’s (PTL) CEO. In 2014, Konstantinos Jr participated in an entrepreneurship course for executives instructed by the first author at the National and Kapodistrian University of Athens. Since then, the first author has served as an advisor to PTL’s CEO. Furthermore, Konstantinos Papageorgiou Jr presented his case during an undergraduate management course at the Department of Business Administration at the National and Kapodistrian University of Athens in November 2020. Finally, three semi-structured interviews with the CEO were conducted from December 2020 until March 2021. Secondary data were collected from the company’s website and social media, as well as databases and annual reports. Since the academic year 2021/2022, the authors have each independently taught the case study in various courses, including strategic management (undergraduate and postgraduate), entrepreneurship (undergraduate) and innovation management (undergraduate and postgraduate). Testing the case in class has shaped the instructor’s manual. Case overview/synopsis The case study of PTL highlights a remarkable transformation in response to a critical business challenge. Facing the abrupt loss of their main client in 2010, PTL, led by Konstantinos Papageorgiou Jr, swiftly recovered and sought to proactively mitigate future shocks. Operating amid the Greek economic crisis, Konstantinos Jr recognized an opportunity in the niche market of juvenile Mediterranean fish (fry) transport. Despite lacking prior expertise in this field, PTL engaged in open innovation, collaborating with a variety of partners to acquire the necessary knowledge and capabilities. By 2013, PTL had successfully entered the niche market of fry transportation. Over the subsequent years, this venture grew, and by the end of 2022, PTL operated four trucks dedicated to this niche market. The company’s remarkable transformation exemplifies how a small and medium-sized enterprise (SME) can adapt, innovate, and diversify its offerings beyond its comfort zone, ultimately achieving a tenfold increase in turnover. PTL’s journey showcases the strategic value of partnerships and the potential for SMEs to evolve into “innovation producers” in the face of adversity. Complexity academic level The PTL case is suitable for management, strategic management, innovation management and entrepreneurship courses. The case is recommended for use at both undergraduate and postgraduate levels (a different teaching plan is proposed for each level). It provides both undergraduate and master’s students studying business administration the opportunity to explore issues associated with the management of SMEs, the formulation and implementation of a business strategy and the management of innovation in SMEs.

Case Article—Three Mountain Communications: Fairness Considerations for Workplace Task Allocation

The case study has two primary objectives: incorporating fairness considerations in managerial decision making and introducing task allocation using an optimization model. The case focuses on a call center that faces the issue of daily task allocation. The current self-selection-based allocation protocol has created friction among employees. To enable employee satisfaction and boost team morale, the call center needs to develop an allocation model that is perceived to be fair by employees. The case tends to elicit enthusiastic participation from students, especially on the theme of workplace fairness and the role of gender and individual constraints on employees’ ability to excel at the workplace. Overall, students believed the case was challenging and that it provided them skills to combine (i) optimization modeling and (ii) qualitative considerations for workplace fairness that they studied in management and leadership courses. Supplemental Material: The online appendix is available at https://doi.org/10.1287/ited.2023.0044ca .

Enhancing Food Safety and Sanitation Education: Developing an Immersive Learning Platform Using Virtual Simulation

ABSTRACT In hospitality management education, diminishing interest in food safety and sanitation education poses challenges compounded by limited awareness of its importance. An immersive learning platform with virtual simulation environments for food safety and sanitation education was developed and integrated into a foodservice management course on a Bachelor of Science in Hospitality Management curriculum. This paper describes the development and implementation of the immersive learning platform, highlighting its positive impact on learning outcomes to date. The paper underscores the practical use of immersive technology in food safety and sanitation education and suggests avenues for further research to optimize student learning and engagement.

Tackling inventory losses of small accessories in engineering manufacturing: a case study of Euro Manufacturing

Learning outcomes After completion of the case study, the students will be able to understand ABC analysis and develop a systematic approach using PDCA, analyze processes, technology, employee training and supplier relationships when analyzing shrink and developing solutions, evaluate how technology improves production inventory control and visibility and recognize the importance of fostering a culture of employee accountability and ownership to minimize inventory loss and improve overall operational efficiency. Case overview/synopsis On June 2, 2023, sitting in his office in Karachi, Pakistan, Khan Aamir, the manager of store and inventory at Euro Manufacturing, found himself immersed in a cloud of confusion. The incessant loss of inventory items, particularly the nut bolts and small accessories, had become a perplexing challenge. To address these losses and provide a cycle count report to the director of supply chain, Aamir, manager of store and inventory, was given the responsibility to take action. He was looking for a comprehensive approach to address the current problems and prevent further losses in the future. This case study examines the various reasons for the losses, including theft, inadequate inventory control methods, human error and problems with suppliers. It highlights the importance of established procedures, the use of technology (such as barcode scanning, radio-frequency identification tagging and inventory management software) and the cultivation of a culture of accountability among employees. Complexity academic level This case study is developed for class discussion in the course of operations management or supply chain management. This case study is suitable for use with undergrad students. This case study can be taught in a module on operations management or supply chain management, as part of a broader course in business management or industrial engineering. Supplementary materials Teaching notes are available for educators only. Subject code CSS: 9: Operations and logistics.

Exploration of Course Ideological and Political Education in Higher Vocational Colleges Railway Passenger Transport Service Major - Taking Railway Passenger Transport Service Management as an Example

Using the Railway Passenger Transport Service Management course as the vehicle, combined with the course training objectives, the ideological and political elements are distilled and analyzed on how to subtly integrate them into the teaching design process of course design, course implementation, and course evaluation, so as to achieve the effect of nurturing people with ideological and political education in a subtle and pervasive way, thereby achieving the goal of comprehensive ideolo.

Exploring the Path of AI Application in the Construction of Economic Management Courses

With the rapid development of artificial intelligence (AI) technology, its application in the field of education has become a research hotspot. According to a research report released by the analytical firm “Research and Market”, the global AI market in the education sector is expected to grow from $1 billion in 2020 to $6 billion in 2027. In economic management courses, the integration of AI technology can not only improve teaching efficiency but also deepen the learning experience of students. This article takes the construction of economic management courses in vocational colleges as the starting point, aiming to provide feasible construction paths to promote innovation in teaching methods, improve education quality and efficiency, so the students can better meet the demand for high-quality economic management talents in society.

Scalable competitive intelligence education through micro-learning and micro-credentials

It is essential for students, both inside and outside the business school, to learn business information literacy skills to make ­evidence-based decisions. To address this need, faculty from a large public university developed a competitive intelligence digital module using micro-learning and micro-credentialing concepts designed to be scalable for use in many disciplinary areas. During the pilot, students in a first-year Management course and a senior capstone Engineering Technology course were surveyed to determine their perceptions of the content’s utility and usability. This paper presents the results of this survey to determine student perceptions and if there are any disciplinary differences.

Superior Vena Cava Syndrome in Pulmonary Adenocarcinoma: A Rare Clinical Presentation and a Different Course of Management

Superior Vena Cava Syndrome in Pulmonary Adenocarcinoma: A Rare Clinical Presentation and a Different Course of Management

Evaluation of Current and Future Medical Staff Knowledge on the Course of Trauma Patient Management.

Management of injuries, especially in life-threatening situations, is critical to morbidity and mortality for trauma patients. The qualifications of medical staff and students in medicine, emergency medical services, and nursing help to ensure consistent, high-quality care for patients. The study aimed to assess the knowledge of our staff and learners in the management of trauma patients. The study was carried out using a proprietary research tool consisting of 47 questions, including six independent variables. The knowledge assessment tool has been divided into five categories according to the degree of difficulty. The questions have been created based on the current guidelines of the ERC 2021, ITLS, PTLS, and TCCC. The study included 295 subjects (medical students, nursing students, students of emergency medical services, physicians, paramedics, and nurses). The vast majority of respondents (79.7%) have never participated in a certified trauma course. Respondents could obtain a total of 117 points for answering all questions. The highest score was 111 points, and the lowest was 26 points. The average score was 63 points. Paramedics received the highest average score of 78 points. The question with the smallest number of correct answers concerned the priority procedure in the case of an electric shock victim. Better training in trauma patient management is needed for both current medical staff and students. A certified trauma course is a good source of knowledge and skills, but it would need to be repeated periodically. This would ensure an increase in the competence of medical staff involved in the care of trauma patients.

Assessing the value and knowledge gains from an online tick identification and tick-borne disease management course for the Southeastern United States

BackgroundTick-borne diseases are a growing public health threat in the United States. Despite the prevalence and rising burden of tick-borne diseases, there are major gaps in baseline knowledge and surveillance efforts for tick vectors, even among vector control districts and public health agencies. To address this issue, an online tick training course (OTTC) was developed through the Southeastern Center of Excellence in Vector-Borne Diseases (SECOEVBD) to provide a comprehensive knowledge base on ticks, tick-borne diseases, and their management.MethodsThe OTTC consisted of training modules covering topics including tick biology, tick identification, tick-borne diseases, and public health, personal tick safety, and tick surveillance. The course was largely promoted to vector control specialists and public health employees throughout the Southeastern US. We collected assessment and survey data on participants to gauge learning outcomes, perceptions of the utility of knowledge gained, and barriers and facilitators to applying the knowledge in the field.ResultsThe OTTC was successful in increasing participants’ baseline knowledge across all course subject areas, with the average score on assessment increasing from 62.6% (pre-course) to 86.7% (post-course). More than half of participants (63.6%) indicated that they would definitely use information from the course in their work. Barriers to using information identified in the delayed assessment included lack of opportunities to apply skills (18.5%) and the need for additional specialized training beyond what the OTTC currently offers (18.5%), while the main facilitator (70.4%) for applying knowledge was having opportunities at work, such as an existing tick surveillance program.ConclusionsOverall, this OTTC demonstrated capacity to improve knowledge in a necessary and underserved public health field, and more than half of participants use or plan to use the information in their work. The geographic reach of this online resource was much larger than simply for the Southeastern region for which it was designed, suggesting a much broader need for this resource. Understanding the utility and penetrance of training programs such as these is important for refining materials and assessing optimal targets for training.

Identification of the satisfaction of Tecnológico Espíritu Santo students with the different institutional processes and services

A result of the research project Balcony of services to optimize Customer Experience at TES, corresponding to the Higher University Technology course in Marketing and Commercial Management, was presented. It responded to the result of the diagnosis of the current state of the institutional processes to identify their level of quality and customer satisfaction at TES. The research is of an exploratory type, aided by instruments such as the survey and the audit of the service protocols of the areas of student welfare, admissions and cashier's office, which made it possible to identify the students' satisfaction with the different processes and services provided by the institution. The results indicate the need to implement a service balcony that responds to the needs of students in correspondence with the institutional processes and services.