In this manuscript, a stronger concept of exact controllability called Total Controllability has been introduced. Sufficient conditions have been established for the total controllability of the proposed problem. The proposed control problem is a second-order semi-linear differential equation with infinite delay and non-instantaneous impulses. The tools for study include the strongly continuous cosine family and Sadovskii’s fixed point theorem. The cosine family and the nonlinear function associated with the system are assumed to be non-compact. In addition, the total controllability of an integrodifferential problem has been investigated. Finally, an example is provided to illustrate the analytical findings.