Corporate Social Responsibility Trends Research Articles

Corporate social responsibility in hospitality and tourism: a systematic review

ABSTRACT Scholars have increasingly focused on the importance of corporate social responsibility (CSR) in the hospitality and tourism (H&T) industry due to its rapid growth and expansion. This study examined 192 CSR-focused empirical studies that were published in H&T journals. The report provides a comprehensive analysis by categorizing the data into several parts, such as publishing trends of CSR, segmentation by journals, theoretical frameworks, techniques, and CSR measurement scales. This study also develops a complex nomological network of CSR, examining its connections with the precursor factors, mediating variables, moderating impacts, and outcome effects. Key themes were identified using advanced thematic analysis techniques, providing crucial insights into the current status and future directions of CSR using Leximancer software. The results provide significant information for sustainable practices and influence prospective studies in the crucial field of corporate responsibility.

Corporate Social Responsibility Trends in the Airline Industry: A Bibliometric Analysis

The aim of this study is to perform a bibliometric analysis of corporate social responsibility (CSR) research in the airline industry, underscoring current developments and future trends. Utilizing open-source R software (version 4.2.3), including the Bibliometrix R library (version 4.1.4) and VOSviewer (version 1.6.20), this study notes a significant rise in CSR research. It highlights influential studies, leading scholars, and key journals in the field. The co-word analysis shows CSR’s impact on efficiency, value, employee perceptions, and customer loyalty. Post-COVID trends indicate an expanded focus on health, safety, and environmental, social, and governance (ESG) factors. The research suggests a shift towards integrated CSR strategies in the airline industry, emphasizing sustainability, stakeholder inclusion, and transparent reporting. This shift marks a movement towards more comprehensive and effective CSR approaches in stakeholder communication.

The optimization of a corporate social responsibility management system based on service-orientated architecture under the concept of sustainable development

Against the background of globalization, the trend of corporate social responsibility is irreversible. In this study, a motivation analysis framework and evaluation index system of corporate social responsibility under dual constraints are established and an index system of corporate social responsibility evaluation is designed. A multiple linear regression analysis is used to build an evaluation index system model of cement enterprises' corporate social responsibility accounting. To further improve the fidelity between this model and the actual situation of cement enterprises, a self-adaptive Service-Oriented Architecture reasoning system, constructed by integrating the reasoning function of Service-Orientated Architecture logic and the learning function of the neural network, improves the evaluation index system model of the social responsibility accounting of enterprises. Through experimental analysis, the error of the corporate social responsibility accounting evaluation index in this study was within 10 %, indicating a good prediction effect. According to this set of standards, enterprises must fulfill their social responsibilities to be helpful in the future development of corporate social responsibility evaluations.

The Changing Landscape of Corporate Social Responsibility in India Pre & Post Covid- 19

All beings in the world are directly or indirectly related to society, and the most significant entity is a human being who bears the greatest duty to the society of which he or she is a member. Like human beings, companies are also seen as major contributors among the important segments of business houses since, like other entities, they utilize resources from society for manufacturing while also relying on society for revenue. When the COVID-19 crisis was encountered by society, the pandemic conditions led to an increase in people’s expectations of corporate entities to provide assistance. As the COVID-19 pandemic has proven to be exceptionally critical for the entire world, it has affected major sections of India, and problems have been observed in every aspect, including the physical, mental, economic, social, and so on. In such difficult situations, people started placing high expectations on many corporate entities to provide assistance in any manner they could. Corporate social responsibility (CSR) in India has undergone a remarkable transition as a result of the unprecedented problems posed by the COVID-19 pandemic. The COVID-19 crisis has highlighted the critical role of companies in responding to social needs and special situations. Companies have rapidly shifted their CSR efforts to healthcare, hygiene, and social protection, reflecting a new urgency in contributing to the country's resilience. The objective of this study is to examine various definitions and descriptions of corporate social responsibility (CSR), as well as to describe in detail the evolution of CSR in India, and analyse the shifting of CSR paradigms in India during the pandemic, offering insights into how businesses have adapted their strategies and priorities before and after the pandemic and the analysis of CSR trends during COVID-19 and Immediate challenges posed by the pandemic on CSR activities.

Corporate Social Responsibility and Financial Performance in Commercial Banks of Nepal

In this study, the effect of corporate social responsibility on financial performance proxied by return on assets with a mediating variable size of the banks proxied by number of employees in Nepalese commercial banks, has been examined to fulfill the objective of identifying the size, status and trend of corporate social responsibility and analyzing the effect of CSR with a mediating variable number of employees on return on assets. An aggregate level of CSR with a mediating variable number of employees have been applied as the independent variable and return on assets have undertaken as the dependent variable in the research framework. Panel data sets of ten years from seventeen Nepalese commercial banks have been observed and tested using correlation coefficients and regression analysis under the approach of deductive, descriptive and analytical research design, to analyze the effect of CSR with a mediating variable number of employees of the organization on return on assets. The findings depicts that the increasing trend of CSR expenditure and return on assets have a significant positive relationship. From the analysis, it has concluded that there is a positive relationship between the variables and the impact of CSR on return on assets, symbolizes increasing in CSR leads to an increase in the financial performance of the banks. Furthermore, it raises the public image of the firm and attracts more investors, customers and well-wishers which supports to increase the business and sustainable growth over the competition. This study demands the implication of CSR practices for all the business organization even if not mandatory from the concerned authority.

The Development and Trend of Corporate Social Responsibility in The Past 30 Years

Corporate social responsibility is a hot topic of research in recent years. Based on nearly 30 years of research literature on corporate social responsibility, the researchers used bibliometrics to analyze these literatures, found the research status in this field, and elaborated the development trajectory and future development trend of research hotspots.

Corporate Social Responsibility in Post COVID-19 Period

The paper offers some initial examination on how Covid-19 pandemic has influenced the developments of Corporate Social Responsibility (CSR). The researcher argues that Covid-19 pandemic offers a great opportunity for businesses to shift towards more genuine and authentic CSR and contribute to address urgent global social and environmental challenges. The research study focuses on post COVID impact on CSR by the selected iron and steel industry to the societal development. For the study nine companies were selected namely, Godawari Power & Ispat Ltd., Jindal Power and Steel Limited, Hira Steel Limited, Jayaswal Neco Industries Limited, Shri Bajrang Power, and Ispat Limited, Prakash Industries Limited, Real Ispat, Sarda Energy & Minerals Limited, and Shivalay Ispat and Power Private Limited. The study also includes post COVID impact on CSR in Indian context. The study helps one identify some potentially fruitful research ideas. In terms of CSR, this paper encompasses its impact on CSR opportunities, trends, and consumer ethical decision making.

A Management Model for Transformative Corporate Social Responsibility Practices: The Case of the South African Business Sector

Purpose/objectives: In the absence of a socio-economic transformative business agenda, our purpose is to propose a transformative Corporate Social Responsibility (CSR) management model for businesses in South Africa. Design/methodology: A case study design was followed, using document analysis and a questionnaire as data collection methods. Thirty respondents, representing nine businesses from the banking, food and telecommunication sectors, were sampled. Findings: The results suggest that businesses do not follow a systematic, uniform reporting format annually and do not fully comply with Global Reporting Initiative (GRI) standards or B-BBEE compliance targets. Furthermore, no clear evidence could be found in the sampled companies’ sustainability reports of how much money was contributed annually to socio-economic development, and no progressive CSR trends could be discerned. Practical implications: A practical model with guidelines is presented to assist South African businesses to successfully comply with statutory and regulatory obligations and international CSR reporting requirements. Originality/value: The proposed transformative CSR management model offers a tangible framework for businesses in the absence of such a framework. The main elements of the final model are the oversight and management of CSR and CSR activities, stakeholder management, intervention impact planning, stakeholder engagement, implementation, and sustainable impact reporting. This model can be implemented and used by various stakeholders in the business sector to accelerate tangible and sustainable socio-economic transformation in South Africa.

УПРАВЛІННЯ СОЦІАЛЬНОЮ ВІДПОВІДАЛЬНІСТЮ АГРАРНИХ ПІДПРИЄМСТВ В УМОВАХ МІЖНАРОДНОЇ ТРАНСФОРМАЦІЇ БІЗНЕСУ

The exacerbation of social problems in society occurs as a result of the significant impact on it of such factors of the external environment as climate change, scarcity of resources, the emergence of new infectious diseases, social distancing, digitalization, etc. Under such circumstances, the responsibility of business increases not only for the results, but also for the consequences of its functioning. The activities of agricultural sector enterprises are directly related to the use of natural resources and affect the environment. Therefore, the implementation of socially responsible agrarian business and the development of appropriate tools for its management acquire special attention. During the research, the approaches to defining the concept of "social responsibility" were analyzed. The trends of corporate social responsibility in accordance with the goals of sustainable development were investigated and the factors stimulating enterprises to implement social responsibility were analyzed. The authors identified five main levels of implementation and development of social responsibility of the subjects of the agricultural sector: nano-level - the level of an individual, micro-level - enterprises and their stakeholders, meso-level - territorial communities and corporate associations, macro-level - the state and civil society as a whole, metalevel – international organizations and transnational corporations. A social responsibility management model for agricultural sector enterprises has been developed. As a result, a mechanism for managing the social responsibility of an agricultural enterprise based on the principles of openness and partnership, mutuality, environmental friendliness, social orientation, economy and sustainable development was proposed. This mechanism involves the use of defined tools and the implementation of key management functions to achieve results under the influence of social climate factors and subjects of higher levels of social responsibility.

Эволюция концепции корпоративной социальной ответственности и пути ее развития в современной России

This article discusses the principles and current trends of corporate social responsibility, as well as the basis for the modern development paradigm. Corporate social responsibility is necessary for sustainable development of the organization and the welfare of society as a whole, as it has legal, social, ethical, environmental and philanthropic context of the functioning of the developing organization. It is defined that efficiency of corporate social responsibility of the organization is defined by positive social and ecological influence on a society. However, today many companies, including Russian ones, are only beginning to realize the importance of ESG-strategy implementation in their activities, which is one of the determining factors of competitiveness and investment attractiveness. The analysis of ESG-transformation of domestic business has been carried out. It is found that the introduction of ESG-practices in Russian business is in its infancy. The growth of digital technologies and the involvement of employees in the dissemination of ESG practices will help to accelerate the process of ESG-strategy implementation in the activities of the organization. All these factors together will create a favorable environment for corporate social responsibility reporting in Russia.

CORPORATE SOCIAL RESPONSIBILITY IN THE CONTEXT OF ESG: DEVELOPMENT AND CURRENT TRENDS

The unexpected and complex situation facing global society as a result of COVID-19 pandemic has highlighted the importance of companies' commitment to social responsibility. For this reason, scholars have called for a more comprehensive picture of corporate social responsibility (CSR) research (Su et al., 2022). Each country is adopting applicable modern CSR trends to develop this concept. This article analyzes current trends in five countries, such as the USA, China, India, Russia and Kazakhstan. The purpose of this article is to identify the most important current trends that are used in all countries by comparing the trends in these countries, as well as proving that the trends can differ depending on the main problems in the countries. In this paper, an analysis of scientific papers on the topic of CSR, the selection of articles and the analysis of selected articles were carried out. A content analysis of publications on the topic “corporate social responsibility” was carried out for all time and for the last 5 years. An information on current CSR trends was collected from news publications of each country to compare them. The article proved the current relevance of component S by analyzing scientific publications on this topic. The analysis showed an active growth of publications on the development of CSR over the past 5 years, especially the period from 2020 to the present day, which was a consequence of the pandemic, which changed the understanding and development trends of CSR.

The ESG Disclosure and the Financial Performance of Norwegian Listed Firms

The world is constantly changing, and with an evolving global environmental crisis, there is a growing trend of Corporate Social Responsibility, and Environmental, Social, and Governance (ESG) disclosure initiatives. The final report on the new E.U. taxonomy for sustainable activities was released in 2020, making ESG disclosure more relevant. This paper investigates the effects of ESG initiatives on the financial performance of Norwegian listed companies from 2010 to 2019. ESG is measured through the Thomson Reuters Eikon ESG disclosure score and financial performance through ROA and Tobin’s Q. To the best of our knowledge, this is the first time this relationship has been investigated in Norway. Using panel data regression analysis and two proxies for the dependent variable (financial performance), the results of this study are mixed. In particular, findings suggest a strong significant relationship between ESG initiatives and financial performance. More specifically, the regression model, with ROA as the dependent variable, suggests that ESG initiatives have a clear negative impact. On the other hand, the variable Tobin’s Q increases when ESG increases. This could be explained by the different horizons of the measures and other factors affecting the business environment.

Impact of corporate governance on corporate social responsibility disclosure of the UAE listed banks

Purpose This study aims to investigate the extent and trend of corporate social responsibility (CSR) disclosure by UAE listed banks and the impact of corporate governance mechanisms on this disclosure. Design/methodology/approach Content analysis of banks’ annual reports from 2009 to 2019 was applied to investigate the CSR disclosure level by constructing a disclosure index. Panel data regressions were applied to analyze the impact of corporate governance mechanisms on CSR disclosure. Findings UAE banks show an improving trend in the CSR disclosures. In addition, the board of directors and ownership structure are significantly and positively associated with the CSR disclosures. The results vary across the banking systems. Research limitations/implications This study considers the extent of the CSR disclosure in UAE banks’ annual reports, and future research should consider more industries and communication channels. Practical implications This study sheds light on the extent of the CSR disclosure of UAE listed banks and assists UAE policymakers in implementing appropriate corporate governance mechanisms. Social implications The findings provide banks with a better understanding of the benefits of strengthening corporate governance to improve their CSR disclosure. Originality/value This study contributes to the literature by constructing a more comprehensive disclosure index and examining the impact of corporate governance mechanisms on CSR disclosure by considering both the conventional and Islamic banking systems.

CSR in Management Sciences: Is It “a Road to Nowhere”?

Over the years, the idea of corporate social responsibility has attracted the interest both of practitioners and researchers. While a discourse has occurred in the context of the meaning of Corporate Social Responsibility (CSR), there is no extensive analysis of the latest contributions. To address this gap, three objectives have been formulated for the purpose of this paper: to analyse development trends in CSR definitions, to assess the applicability of scientific efforts in the above-mentioned area and to demonstrate future research opportunities and threats based on the state-of-the-art in CSR. An organized literature review and bibliometric methods have been proposed based on 55 articles published in the “Corporate Social Responsibility and Environmental Management Journal”, the top ranked periodical with the highest Impact Factor, from its beginnings to January 2021. This research provides a clear overview of the recent CSR trends that are present in the literature, by pinpointing those works that refer to significant characteristics and indicate future trajectories of CSR in a managerial practical context, particularly important for the effectiveness of future CSR-oriented organizational activities. This paper summarises the existing CSR-related knowledge and constitutes the first attempt to investigate the process of the creation and development of the corporate social responsibility concept from its origins to its contemporary multidimensionality.

CSR&COVID19 – How do they work together? Perceptions of Corporate Social Responsibility transformation during a pandemic crisis. Towards smart development

Abstract Nowadays, enterprises that are looking to achieve market success and maximise profits must not only offer good products or provide superior quality services, but also pay close attention to the environment in which they operate. One of the manifestations of concern for the broadly understood environment (society, environment) is Corporate Social Responsibility (CSR). For a good number of years, we have been observing changes in CSR trends, but the situation today demands that organisations update the existing lines of action and meet a whole new level of challenges. This article aims to present the results of case studies of company activities in CSR, as well as a social perception of CSR activities. It also seeks to draw attention to the transformation of ideas during the socio-economic crisis caused by the coronavirus pandemic. In order to reach the objective of the study, we used the Computer Assisted (Aided) Web Interviews (CAWI) method. This choice was dictated by the pandemic situation in the country. The research shows that there is a noticeable transformation of the focus of socially responsible activities from a global to a local approach centred around smart development. The study also concludes that the society expects that activities under this approach will be continued in the future. The outcomes also indicate that the pandemic situation has necessitated the introduction of entirely new solutions (among others, remote working) that were not previously perceived as feasible but now have a chance to develop further.

Time-Based Corporate-Social-Responsibility Evaluation Model Taking Chinese Listed Forestry Companies as an Example

With the rapid development of the economy, corporate social responsibility (CSR) is receiving increasing attention from companies themselves, but also increasing attention from society as a whole. How to reasonably evaluate the performance of CSR is a current research hotspot. Existing corporate-social-responsibility evaluation methods mostly focus on the static evaluation of enterprises in the industry, and do not take the time factor into account, which cannot reflect the performance of long-term CSR. On this basis, this article proposes a time-based entropy method that can evaluate long-term changes in CSR. Studies have shown that the completion of CSR in a static state does not necessarily reflect the dynamic and increasing trend of CSR in the long term. Therefore, the assessment of CSR should consider both the static and dynamic aspects of a company. In addition, the research provides the focus of different types of forestry enterprises in fulfilling CSR in the long term, and provides a clearer information path for the standard identification and normative constraints of different types of forestry enterprises CSR.

The influence of social media on stakeholder engagement and the corporate social responsibility of small businesses

AbstractIn recent decades, the concepts of corporate social responsibility (CSR) and social media have gained immense importance among businesses and their stakeholders. These concepts have gained popularity and acceptance among both large and small businesses of most industries. However, the existing CSR literature showed that most studies concentrated on large businesses, leaving the domain of small businesses under‐explored. The literature review revealed that only a few researchers had investigated the influence of social media on stakeholder engagement and the CSR of small businesses. This research aimed to explore the impacts of social media on the CSR of small businesses and used a concurrent mixed‐method research design, employing survey questionnaires from 82 participants and semi‐structured interviews with eight participants. The study conducted among the owners and managers of small businesses in a local government district in New Zealand discovered that many of them considered social media beneficial to engage with stakeholders and understand CSR trends. It also found that social media encouraged businesses to understand their vision, values and implement policies that are environmentally friendly and beneficial to the employees.

The impact of customer behaviour on the corporate competitiveness in the European environment

Research background: Corporate competitiveness is closely connected with the competitive advantage. Contemporary developed European countries are characterised by being highly competitive. Thus, the competitive advantage is particularly bound by fulfilling the customer preferences and needs. However, there is a necessity to preserve and strengthen customer satisfaction and loyalty, in the long-run. Purpose of the article: In the current globalised world, there is apparent high pressure on the sustainable development of the whole society. This trend was shifted from the mere legislation scope to the society-wide discussion. However, the previous researches prove that this trend is not reflected in the real purchasing behaviour in Czechia. Thus, the main aim of this article is to explore the role of customer behaviour in the corporate competitiveness paradigm concerning the current trend of corporate social responsibility. Methods: Primary quantitative research is based on a questionnaire survey with Czech managers at the top and middle level. The data collection was conducted from April to June 2021 via personal interviewing. The questionnaire contained mainly close-ended questions. However, if it was relevant there were also used additional open-ended questions for a closer explanation of the question point. Findings & Value added: The results indicate that the Czech business mostly perceives as a key factor of corporate competitiveness innovation potential, not direct relationships with customers. However, this factor has a significant indirect connection with customer satisfaction. CSR has the lowest impact on corporate competitiveness according to the respondents. However, they predicate the upward trend of this factor, similar to the global environment.

Students perception about corporate social responsibility: evidence from Pakistan

This study was conducted to investigate the students' perception about the basic concept of corporate social responsibility (CSR) in Pakistan. Primary data was collected from university students and numbers of variables were used to compute the general trends of CSR within the academic courses, scrutinise different CSR's dynamics and thus prioritise its dimensions. This research unveiled the basic but general trends about the concept of CSR. It was found that the specific term 'CSR' is unfamiliar within the course contents and only few students have heard about this term from other sources: media or social circles. Community, shareholders and government were found most influential corporate actors that affect or affected mainly by the ethical and philanthropic dimensions. The findings of this study are important both for academia and corporate world. The Higher Education Commission should incorporate comprehensive course content in collaboration with representatives from the corporate world and other concerned governmental/non-governmental officials.

The Evolution of Public Companies' Corporate Social Responsibility

We examine the evolutionary path of companies' corporate social responsibility (CSR) since their debuts as companies. We find that firms' average CSR score is rising over the time they are listed in the capital market. Neither the CSR score change over the age of the firm nor the general trend of CSR over time can explain this pattern. The phenomenon is more likely driven by the number of years the firms have been in the market. We further find supporting evidence that this pattern of rising CSR since the listing is more pronounced when the firm is more profitable, holds more cash, has a higher payout ratio, or has more free cash flows. Overall, our findings support the hypothesis that improving CSR performance may not be the priority of most firms new to the market, but the public camera effect is an effective mechanism to assure the growth of CSR assuming the firms remain in the market.