In The paper proposes integrated approach to the formation of a system of passenger orientation on the platforms of Ukrainian railway stations: sectorization; additional information of variable and constant type; development functions for the mobile app. For the theoretical substantiation of the proposed orientation system in the work using the simulation tool AnyLogic, simulations of different scenarios of boarding of passengers on trains platform Kharkov-Passenger. Additional features for the passenger mobile application have been developed. This will reduce the disorientation of passengers, improve the quality of service at the stations and increase the reliability of the train schedule at the passenger stations of Ukraine. The practical experience application of the above measure in the countries of Western Europe and the countries of Asia has proved his effective. Many scientific works are devoted to the study of building efficient passenger orientation systems at railway stations. These studies are based on research on the theory and practice of navigation (Wayfinding). In the tasks of research it is important to solve the problems of imperfection of information and information support of passengers at the railway stations of Ukraine; improve the quality of passenger service; improve and propose an effective system of functional-time-spatial organization of passenger flows; reduce the impact of inconvenience on passengers on platforms that put them in a stressful state and, as a consequence, reduce the level of danger on station platforms. The higher the level of service, the more passengers will use rail services, but it should be remembered that there should be a balance between increasing the level of service and the number of services and the cost of transporting passengers. Otherwise passenger traffic will not be profitable. Thus, the improvement of the system of orientation of passengers at the railway stations of Ukraine is urgent and requires a decision. Further investigation should investigate the application of the proposed passenger orientation systems to conventional long-distance passenger trains.