Concept Of Knowledge Management Research Articles

Motivation for knowledge management approach and future prospects: A review of perspectives in Bangladeshi organisations

Purpose: Knowledge management is becoming an area of interest for striving towards extensive organisational development. The key to organisational development in the current business environment depends on how much knowledge is shared to accommodate the resources. The article aims to investigate the use of knowledge-sharing approaches by organisations in Bangladesh, where the concept is relatively new and explore the deficiencies and gaps in this area. Research Methodology: The study is purely qualitative. For this review article, 40 articles about knowledge sharing and management have been reviewed to develop an understanding of the concept of KM and its application in the context of MNEs in Bangladesh. Results: As knowledge management is a new concept in Bangladesh and other developing countries, there is limited study about KM and KS. It is therefore crucial to develop an understanding of the concept of having a strong position in the competitive business environment. Hence, the need to address the gaps, barriers and challenges of knowledge sharing and knowledge management extends beyond literature and proceeds to accommodate the concepts further extending towards research in this field. Contribution: With the emergence of the concept of knowledge management, organisations are becoming more aware of the need to encourage KS and address the limitations. It is important to develop innovative methods, and processes to bring about positive changes in organisational demography, practices and policies. Furthermore, better knowledge management will enhance the profitability and performance of organisations in countries like Bangladesh and other developing countries. Novelty: As the concept is relatively new in Bangladesh, it is possible to expand its scope further in different industrial contexts. It is also possible to explore the use of knowledge-sharing tools for organisational development.

Análise Crítica dos Modelos de Maturidade da Gestão do Conhecimento

Assuming that organizations need to identify their knowledge management maturity levels before implementing such management, this study aims to critically analyze the main knowledge management maturity models found in the Information Science literature. The goal is to contribute to the selection of the most suitable maturity model for each organization at a given moment. To this end, the guiding concepts of knowledge management are presented, with emphasis on maturity models, which are tools used to evaluate existing knowledge management activities within an organization. As a methodology, a bibliographic review was conducted on the concepts under study, allowing the identification of the main maturity models to be analyzed and compared. Regarding the results, it is highlighted that the presentation, analysis, and comparison of the maturity models enable the identification of different contexts in which they should be applied. In conclusion, it is emphasized that the Knowledge Management Maturity Model is recommended when external support is sought; the application of the Organizational Knowledge Assessment tends to be simpler and more straightforward, besides being free of charge; and the model of the Asian Productivity Organization offers a more complex and comprehensive approach, including a well-structured evaluation methodology. Additionally, it is concluded that for organizations to effectively implement knowledge management and benefit from it, they must identify their maturity level in terms of this management. This should be done using a maturity model, and it is further highlighted that among various models, there is one best suited for each organization.

Unleashing cultural diversity knowledge for improved knowledge sharing and integration: an in-depth qualitative analysis

Purpose This study aims to investigate international students’ experiences through a lens of knowledge management perspective, emphasizing their strategies for knowledge management in tandem with cultural adaptation. The primary objective is to elucidate how international students navigate cultural differences and use knowledge management strategies to augment their learning and integration, thereby supporting their academic progress in a new academic environment. Design/methodology/approach An in-depth qualitative research strategy was used, using semistructured interviews with Pakistani doctoral students who were studying in Australia. A thematic analysis was conducted to identify recurring themes and patterns in the data. Findings The findings reveal that international students adeptly adopt various knowledge management strategies to facilitate cultural adaptation. These strategies encompass embracing otherness through a sense of belonging, engaging in both personal and shared learning experiences, achieving individual success, and using critical inquiry as a guiding framework for observations. Notably, this study underscores the pivotal role played by cultural competence in conjunction with social networks, influencing cultural intelligence and, subsequently, impacting knowledge sharing and integration for academic progress. Practical implications This study’s findings provide practical insights for higher education institutions and policymakers, emphasizing the importance of supporting international students in their cultural adaptation and knowledge management endeavors. These practical implications encompass fostering a welcoming and inclusive environment, supporting intercultural engagement, using technology for enhanced learning and communication and promoting the development of cultural intelligence among international students. Originality/value This study contributes to the literature on international student experiences and knowledge management by providing insights into the strategies used by international students to navigate knowledge of cultural differences to enhance their learning experiences and advance academic progress. These findings contribute to a deeper understanding of the intersection between cultural adaptation and core knowledge management concepts of knowledge sharing and integration in the context of higher education.

Knowledge Management Application Analysis on SME (Study on Tofu SMEs)

Companies currently apply knowledge management at various levels to improve competitive advantage, company performance, and business sustainability. At the small and medium enterprise (SME) level, knowledge management serves as one strategy to sustain the business and address the issue of potential knowledge loss, which could impact the sustainability of the SME business. Additionally, the purpose of knowledge management is to ensure that the next generation can carry on the business and understand the business process. In this paper, the focus is to analyze the knowledge management in one of the tofu SMEs that is still operating after transferring to the second generation with qualitative methods. This paper will use the concept of knowledge management from Fernandez and Sabhwerwal, which consists of four processes: knowledge discovery, knowledge capture, knowledge sharing, and knowledge application.

Literature Review: Konsep Dasar dan Perkembangan Teori Manajemen Pengetahuan

The aim of this research is to look at the basic concepts and theoretical developments related to knowledge management. This research also discusses the design and approaches to knowledge management, as well as the stages of knowledge management which are explained by several researchers from various perspectives. The analytical method used is qualitative with bibliometric analysis of literature, theoretical basis analysis, and reviewing the main concepts of knowledge management, proving and analyzing the knowledge management approach

Improving the maritime supply chain resilience: the role of firms’ dynamic knowledge management and organizational innovation

PurposeThis study aims to explore the influence of dynamic knowledge management capabilities on organizational innovation and supply chain resilience in maritime shipping companies. Furthermore, this study investigates the moderating role of growth-oriented strategies and the mediating role of organizational innovation.Design/methodology/approachData were collected from 76 maritime shipping companies in South Korea. The research hypotheses were tested using structural equation modeling.FindingsThis study demonstrates that effective dynamic knowledge management capabilities in maritime shipping companies significantly enhance organizational innovation and boost the resilience of their supply chains. Organizational innovation positively mediates the relationship between dynamic knowledge management and supply chain resilience. Moreover, a company’s growth-oriented strategy positively moderates the relationship between dynamic knowledge management and organizational innovation.Originality/valueBased on the existing literature, this study develops the concept of dynamic knowledge management and validates its impact on organizational innovation and the resilience of maritime supply chains. Furthermore, unlike previous studies, this study focuses specifically on maritime supply chains. Through a survey of 76 maritime companies in South Korea, the study validates relevant hypotheses and draws conclusions. This contributes to expanding and enriching existing research while offering meaningful insights for relevant enterprises.

Green Knowledge Management—Bibliometric Analysis

The current article delves into the concept of green knowledge management (GKM), aiming to elucidate the intricate web of intellectual connections within the literature already published on this subject. The significance and value of this pursuit lie in its endeavor to pinpoint the most pivotal works in the field and to elucidate the overarching research directions that have been pursued. Through this process, the ability to centralize and encapsulate the knowledge within the GKM domain is achieved. Employing bibliometric analysis tools, the apparently elusive or intangible body of the literature on GKM is given structure and form through the creation of bibliometric analysis maps, which are then scrutinized through the discerning eyes of the author. Consequently, this paper seamlessly integrates the benefits of systematic literature review methodologies with those of computer-aided software, thereby efficiently processing a substantial volume of data on GKM and transforming it into tangible representations of this specialized literary niche. Thus, this undertaking serves as an open invitation to the advancement of the GKM field, providing a solid foundational platform for further research endeavors. In essence, it serves as a stepping stone towards the development of a GKM encyclopedia, offering a comprehensive repository of knowledge and insights for scholars and practitioners alike.

Knowledge Management: Any changes in the Research Agenda?

The concept of knowledge management formed at the end of the 20th century. At the same time, the vector of this concept is evolving due to the emergence of new business models, technologies, and the recognition of the “soft” components of success or the so-called “soft skills”, and changes in the strategies of organizations.The article is a systematic scientific review, the purpose of which is to identify the mainstream in the field of economics and knowledge management. The methodology of the article is based on a set of approaches, including the knowledgebased theory of the firm, the concepts of knowledge engineering, organizational learning, dynamic capabilities and knowledge transformation, etc., and the research methodology is based on taxonomic and cluster analysis of the most cited English-language publications using tools embedded in the VOSviewer software product. The information base consisted of articles for 2018–2024, selected according to the research topic and keywords “Knowledge Management”, and placed in the Dimensions database. As a result, we identified 6 clusters and formalized the directions of modern research in the field of knowledge management. In each cluster, a content analysis of the most cited articles was carried out. The research agenda is currently focused on two main issues: the impact of digitalization and digital technologies on the choice, generation and dissemination of knowledge in an organization; the impact of knowledge on innovation as a mediator of business performance, including its environmental and social aspects. In fact, a consensus has been found in understanding the basic postulates of the concept of knowledge management. However, the problem of finding the “good” metrics for assessing the knowledge of an organization and the impact of their level on business performance remains relevant. It is shown that among the theoretical frameworks in knowledge management, the most popular are knowledge engineering and knowledge-based theory of the firm. The results of the study will be useful to managers-practitioners and researchers in the development of effective knowledge management systems.

Implementation of the Knowledge Management (KM) Model in Increasing Student Body in Private Universities

The Knowledge Management concept is a method that will be used in research and allows an organization to manage its knowledge as an asset. In order to improve organizational performance, especially in the field of Higher Education (PT) services, various efforts are needed to channel correct and appropriate knowledge to PT managers, so that the implementation of activities can run as expected. This research uses a descriptive research method that systematically describes the facts, objects and subjects studied accurately. Knowledge is one form of achieving PT excellence, if the value of the knowledge created can be implemented by the PT. The idea to implement a knowledge management (KM) system model is to carry out a real reaction in the optimization efforts of Private PTs in increasing the student body at Satya Negara Indonesia University (USNI), which in fact is experiencing a degradation of prospective students. So that the implementation of Knowledge Management can run as expected, USNI needs to apply the general characteristics of its academics to the KM model by (a) Providing knowledge; (b) Carrying out academic activities; (c) carry out the Tri Dharma of Higher Education; and (d) Development of academic culture. This research aims to provide knowledge information in the form of a knowledge management model that must be implemented and carried out by USNI through changing mindsets through general characteristics in the development of lecturers as USNI resources in an effort to gradually increase the student body which ultimately results in superior learning products and education.

Organizational Knowledge and Knowledge Management - A New Framework

The transition of firms from the Resource-based view (RBV) to the Knowledge-based view (KBV) where knowledge is viewed as the principal resource for value creation and sustainable competitive advantage created a renewed interest among researchers to understand knowledge per se, and the concept of organizational knowledge. This interest has further been fueled by the advent of the concept of Knowledge Management (KM). With some discussions on knowledge, this paper presents a new framework for organizational knowledge and the knowledge flow within the firm. The author has pointed out that most of the research on KM has been with the firm as a business organization (where the focus is on short-term return on investment) and that is the reason many KM initiatives often stop at IT-based initiatives or fail, and fuel the fear that KM is simply just another fad. Many KM models and frameworks present KM best practices without addressing the contextual differences between organizations. In this paper, the author has presented a knowledge perspective of four different types of organizations based on their knowledge manipulation activities and suggests that KM programs need to be custom designed to cater to the different needs of the different types of organizations. The author has also suggested a new KM framework based on the dynamics of knowledge that organizations are facing today. The author developed the two frameworks during the implementation of KM initiatives at the Defence Research & Development Laboratory, Hyderabad, a premier research institution under the Ministry of Defence, Government of India, during the years 1999 to 2003.

Knowledge Management: The Case of Xerox

Recently, the concept of knowledge has been universally recognized as a critical source of achieving competitive advantage for organizations and as an extremely important intangible asset. In today's complex, ever-changing and competitive environment, organizations are challenged in order to successfully manage a wide range of fluctuations, to continuously innovate and deliver value to their customers. To achieve all of the above, they must be open to new ideas and develop a clear understanding of the ways in which knowledge is created, transferred and applied within organizations. Knowledge has been approached as the understanding of a subject or phenomenon, on a theoretical or practical basis. Knowledge management (KM) has been frequently used in recent years as a scientific term, while it has been applied to a range of activity sectors and disciplines. The purpose of KM is to manage, create and enhance the knowledge and intellectual assets of organizations. The effective use of KM can provide a number of benefits to organizations, such as enhancing the quality of services provided, increasing the response time developing innovations, offering above the norm customer value etc. The development of organizational knowledge must be sufficient, so that it can diffuse within the organization and applied where it is needed. Knowledge is increasingly recognized as a critical, strategic resource of organizations. In this paper, secondary data were utilized in order to adequately fulfill the set research objectives developed by the researcher, based on the critical evaluation of existing knowledge. Secondary data was used, while the case study research technique was utilized to develop valuable lessons for the organizations. The organization studied (XEROX) is a rare case of successful implementation of KM and was chosen for this reason. The research objective was to conceptually clarify the concept of KM, link it to organizational performance and provide suggestions in relation to strengthening KM and consolidating organizational processes of knowledge development and transfer.

The repercussions on ISO 30401:2018

The present article aimed to analyze the academic repercussion regarding publications dealing with ISO 30401:2018, through an integrative literature review. The objectives were to identify: (i) aspects addressed in research on ISO 30401:2018; (ii) whether the research falls into theoretical or empirical studies; (iii) barriers or facilitators in its implementation; and (iv) relationships between articles and other Knowledge Management concepts. Most research was categorized as theoretical, and among the main converging points in the publications were: Universality of Application, Continuous Improvement Cycle, Integration with other Management Systems, Knowledge Management Culture, and Maturity Models. A challenge to implementation was noted as the norm providing requirements but lacking implementation details, while facilitators included knowledge management culture coupled with leadership roles, as well as the universality of ISO. Relating the aspects covered in the articles to other Knowledge Management concepts, we find Innovation and Competitive Advantage.

Interconnection of Green Knowledge Management and Sustainable Business Capabilities: An Investigation of the Culinary MSME Sector in the Food Waste Emergency Zone of Indonesia

MSMEs face thorny problems in the contribution of the Yogyakarta culinary MSME economic sector. Although MSMEs have a vital role in economic growth and employment, negative impacts on the environment are a pressing issue. This research explores the concept of Green Knowledge Management to improve green business capabilities in overcoming waste problems and sustainable practices. The quantitative approach was chosen with an online survey of Indonesian Culinary MSMEs with SEM PLS analysis techniques. The results showed that Green Knowledge Management had a significant positive impact on the performance of Indonesian culinary MSMEs. It helps identify green practices, innovation, tax compliance, CSR, and digitalization. It promotes sustainability, operational efficiency, and competitiveness. Recommendations include training, tax incentives, green innovation, CSR, digitalization support from the government, and MSMEs’ focus on green knowledge management for sustainable growth.

KNOWLEDGE MANAGEMENT IN THE CONDITIONS OF INDUSTRIAL ENTERPRISES INTELLECTUALIZATION AND DIGITALIZATION DEVELOPMENT

Objective. The purpose of the research is to deepen the methodological and applied foundations of knowledge management in the conditions of industrial enterprises intellectualization and digitalization development. Methodology. The methodological basis of the research article is a set of theories and concepts that contribute to a full understanding of the knowledge management process of the content at an enterprise in the context of intellectualization and digitalization: theories of knowledge economy, entrepreneurship, institutionalism, microeconomic theory of knowledge management, theory of new knowledge acquisition; the concept of information society; the concept of intellectual capital; the concept of social capital. The methodology is based on system analysis as a scientific method of researching the enterprise knowledge management functions. The study used quantitative and qualitative methods of data and information collection and analysis; methods of analytical, situational analysis and synthesis; comparative analysis, generalization of scientific experience of modern theoretical research, and a systemic and integrated approach. Results. The article outlines the important role of knowledge management in creating competitive advantages, increasing the value of enterprises and ensuring their long-term sustainable development. A new understanding of the essence of the categories of “knowledge management of an industrial enterprise” and “knowledge management system of an industrial enterprise” has been proposed. A theoretical generalization of the concept of knowledge management of industrial enterprises has been carried out. The article describes new trends in the knowledge management system based on the synergistic relationship between technological components and behavioral aspects in management. The scientific novelty lies in improving the methodology and concept of an integrated knowledge management system and methodological support for its effective practical application. The implementation of the knowledge management system in the conditions of intellectualization and digitalization is substantiated, which improves knowledge accumulation processes, integrates knowledge into the field of the enterprise activity and ensures the exchange of knowledge between employees and key stakeholders. Modern knowledge management tools that enable intellectualization and high-quality digitalization of an enterprise are identified. Recommendations for improving knowledge management at industrial enterprises have been developed, as well as mechanisms for their practical implementation have been proposed. Practical significance of the obtained results. The author’s developments and recommendations can be used to effectively use the intellectual potential of an enterprises to increase economic added value through the growth of organizational knowledge.

FUNDAMENTAL CONCEPTS IN ORGANIZATIONAL KNOWLEDGE MANAGEMENT

The purpose of this article is to provide a comprehensive review and critical examination of knowledge management (KM) concepts, processes, and tools, highlighting their significance for enhancing competitiveness in today's business landscape. We trace the evolution of KM, delineating key processes such as knowledge creation, sharing, and application, and classify KM tools into technical and non-technical categories, underscoring their complementary roles. Through a detailed literature review, we identify and tackle the predominant challenges in KM, particularly emphasizing the difficulties associated with managing tacit knowledge. Our findings reveal innovative strategies for leveraging information technology in KM to automate decision-making processes and foster novel applications. Furthermore, we propose practical solutions for the efficient storage and sharing of tacit knowledge, addressing a critical gap in the literature. The study not only enriches the KM field by providing a synthesized overview of existing research but also contributes novel insights by highlighting specific challenges and offering evidence-based recommendations for practitioners. In conclusion, our research elucidates the multifaceted benefits and challenges of KM, paving the way for future studies to explore uncharted territories in the KM landscape.

Development of local knowledge cube of knowledge management system

The article presents the results of a study on the development of a knowledge management system in an enterprise based on the concept of knowledge management. Considered guesses on the functional scheme in the concept of the system. A scheme of the system is proposed by analogy with a local OLAP cube. A heuristic algorithm for detecting knowledge in data is constructed. A heuristic algorithm for detecting knowledge in data is constructed. A mathematical description of the algorithm based on the methods of first-order logic, the production model of knowledge representation and methods of knowledge discovery in data and intellectual analysis is given. Based on previous studies on the development of methods for extracting knowledge from data, a combined method is proposed that, when processing tables, forms a knowledge base. The inference engine checks the statement (hypothesis) in the received request from the request source. The algorithm is written in Python.

Research of the mechanism of innovation implementation in the activities of Russian enterprises

In the conditions of globalization and development of information technologies, the competition of enterprises on national and international scales is significantly aggravated, which determines the importance of ensuring competitive advantages for any enterprise through innovation. In modern conditions, the effectiveness of innovation activity of the enterprise and, accordingly, its competitiveness depends primarily on the completeness and reliability of business information about the activities of counterparties and the conditions of the external environment. The value of informing about possible changes in the business environment has a manifestation through the prevention of tactical and strategic errors of enterprise management. Innovative development is the basis of competitiveness of modern economies, which provides the possibility of accelerated growth at macro- and micro-levels on the basis of creation and strengthening of intellectual potential in the global business environment. Despite the presence of significant conditions for qualitative changes on an innovative basis, the Russian Federation continues to be in a complex highly turbulent period of unstable growth. Therefore, the task of domestic economic science is to find mechanisms for the implementation of modern management of innovative development in the practice of enterprises in the Russian Federation, systematizing and developing its methodology. This requires an in-depth scientific study in the direction of searching for conceptual foundations for the activation of innovative development of enterprises to make a technological leap in the Russian Federation, in particular, on the basis of attracting breakthrough innovations, modern concepts of knowledge management, formation of relevant business models, management of high added value processes and the use of information and communication technologies in the digital space.

Practical wisdom in the workplace: conceptualization, instrument development, and predictive power

PurposeThe purpose of this Real Impact Research Article is to empirically explore one of the most controversial and elusive concepts in knowledge management research – practical wisdom. It develops a 10-dimensional practical wisdom construct and tests it within the nomological network of counterproductive and productive knowledge behavior.Design/methodology/approachA survey instrument was created based on the extant literature. A model was developed and tested by means of Partial Least Squares with data obtained from 200 experienced employees recruited from CloudResearch Connect crowdsourcing platform.FindingsPractical wisdom is a multidimensional construct that may be operationalized and measured like other well-established knowledge management concepts. Practical wisdom guides employee counterproductive and productive knowledge behavior: it suppresses knowledge sabotage and knowledge hiding (whether general, evasive, playing dumb, rationalized or bullying) and promotes knowledge sharing. While all proposed dimensions contribute to employee practical wisdom, particularly salient are subject matter expertise, moral purpose in decision-making, self-reflection in the workplace and external reflection in the workplace. Unexpectedly, practical wisdom facilitates knowledge hoarding instead of reducing it.Practical implicationsManagers should realize that possessing practical wisdom is not limited to a group of select, high-level executives. Organizations may administer the practical wisdom questionnaire presented in this study to their workers to identify those who score the lowest, and invest in employee training programs that focus on the development of those attributes pertaining to the practical wisdom dimensions.Originality/valueThe concept of practical wisdom is a controversial topic that has both detractors and supporters. To the best of the author’s knowledge, this is the first large-scale empirical study of practical wisdom in the knowledge management domain.

THE DEGREE OF APPLICATION OF KNOWLEDGE MANAGEMENT AMONG DEPARTMENT HEADS AT THE UNIVERSITY OF BAGHDAD FROM THE POINT OF VIEW OF THE FACULTY

A field study aimed to determine the degree of application of knowledge management among department heads at the University of Baghdad from the point of view of the faculty. The research adopted the descriptive analytical method. The research community consisted of (1103) faculty members in the colleges of education at the University of Baghdad. The research sample was chosen by a simple random method by (25%) of the research community, as the number of sample members reached (280) of the teaching staff. A questionnaire was designed and the questionnaire consisted of four areas (the concept of knowledge management, knowledge generation, knowledge organization, and knowledge application). The researcher confirmed its validity and reliability. The results of the research data were analyzed using the (SPSS) program, and I reached the most important results: Department heads have awareness of the importance of spreading and supporting the culture of applying knowledge management in various fields in the departments of the colleges of education / University of Baghdad and activating knowledge management activities among the teaching staff, which drives and motivates them to accomplish work and achieve goals.. In addition to arriving at a number of recommendations and proposals related to the research

Understanding of the concept of knowledge management for knowledge management system implementation in two mobile telecommunication companies in Namibia

This study investigates the understanding of knowledge management (KM) for knowledge management systems (KMS) implementation for efficient KM practice in two mobile telecommunications (MT) companies in Namibia. Using a mixed-methods approach, the study employed convergent parallel design via parallel sampling techniques to gather insights. Three hundred and twenty-nine questionnaires were disseminated via online surveys using simple random sampling from 1,584 employees. The questionnaires returned were then accepted based on the comprehension of KM concepts for KMS implementation to introduce KM practice. Quantitative data was subjected to descriptive analysis using SPSS. Qualitative data underwent thematic analysis using Atlas TI. The findings of this study show that Namibia's two MT companies stand to gain significant advantages by implementing KM practices based on their understanding and implementation of KM. By enhancing their KM capabilities, these companies can leverage this organisational knowledge (OK) to drive innovation and adequately meet the demands of a fiercely competitive, knowledge-based society (KBS). This article is of significant value to KM scholars, professionals, decision-makers, and policymakers as an introductory guide to the comprehension of KM for KMS and how they can facilitate effective KM practices within Namibia.