Concept Of Smart Tourism Research Articles

Content Analysis of Bibliometric Studies Prepared About Smart Tourism

Smart tourism has become one of the most researched topics in recent years. There has been an increase in studies examining the main trends, bibliometric structures and networks, and social, intellectual, and conceptual frameworks of the concept of smart tourism within different parameters. The aim of this study is to evaluate bibliometric analysis studies on smart tourism indexed in WoS and Scopus databases by content analysis. In this context, 48 documents were found in the WoS and Scopus databases under the subject headings of "smart tourism" and "bibliometric analysis". This is the first study using content analysis to analyze bibliometric articles on smart tourism in WoS and Scopus databases. These analyses mainly focus on authors' analysis, articles' distribution according to publication years, country collaboration network, co-citation networks of authors and journals, frequency of keywords, and co-occurrence map analysis. Bibliometric analysis studies on smart tourism have gained momentum, especially after 2019, when most studies were conducted in the field. When the keywords of the studies in WoS are analyzed, it is determined that the most frequently repeated keyword is "bibliometrics" in 14 studies, followed by "smart destination" and "smart tourism destination" in 7 studies each, and "smart tourism" in 3 studies. These results show that most of the bibliometric studies in WoS focus on smart destinations.

Design and Optimization of Tourism Information Management System Based on Artificial Intelligence

This study aims to implement a tourism information management system based on the concept of Smart Tourism. As the people's living conditions have improved, the traditional model of tourism management failed to match the customers' demands, because it has some flaws such as low efficiency. Integrating AI with tourism management helps to meet clients' needs with smarter and more comfortable accommodations before, during, and after their trip. This study optimizes the artificial neural network (ANN) by utilizing long short-term memory (LSTM) to address its inherent faults, such as delayed convergence, easy oscillation, and falling into local minima. The experimental findings demonstrate that this algorithm achieves a recall rate of 99.6% and a prediction accuracy of 98.2%. This algorithm offers some useful recommendations for tourist management while avoiding the pitfalls of more conventional algorithms. In addition, this study extends the idea of "smart tourism" to particular forms of tourist informatization, which has the potential to boost the tourism industry's overall development level by facilitating structural upgrades and transformations.

IMPLEMENTATION OF THE SMART TOURISM STRATEGY FOR TOURISM DEVELOPMENT AT SINGKIL BEACH KARANG PAKIS NUSAWUNGU, CILACAP, CENTRAL JAVA

Tourism development and management do not exclude the possibility of embracing the Fourth Industrial Revolution, including the use of information and communication technology to realize smart tourism. This is crucial because tourism development must adapt to technological advancements and innovations to provide the best service to tourists. This research employs a mixed-method approach that integrates quantitative and qualitative methods. Quantitative data is derived from statistical indicators of visits to understand the diversity of viewpoints and questionnaire responses from tourists. Qualitative data includes interviews with informants, observations, and research documentation processed through SWOT analysis to formulate strategies based on identified internal and external factors. The study found that the management of the Singkil Beach Karang Pakis tourist destination had not fully maximized its tourism potential. Therefore, a tourism destination development strategy is formulated based on the concepts of strengths-opportunities, weaknesses-opportunities, strengths-threats, and weaknesses-threats. The concept of smart tourism is applied through the implementation of smart experiences, destinations, and business ecosystems as part of the development strategy. By integrating information and communication technology, this concept promises innovation in tourist destination management. An increase in tourist visits, thereby enhancing the economic quality for stakeholders, such as Pokdarwis, tourism managers, and the local community marked the successful implementation of the smart tourism concept.

Investigating the spatial basis clustering of smart tourism potential using fuzzy c-means

The expansion of tourism locations that are both creative and of high quality is a significant contributor to the expansion of the economy. The stages of tourism development that are influenced by the progression of information technology are represented by the term "smart tourism" in the context of the ecosystem of smart villages. Integrating micro-enterprises with tourist practices is one of the ways that may be utilised to speed up the development of villages. By implementing the concept of smart tourism, tourism integrated with information and communication technology (ICT) can potentially improve both the economics and the services provided by the tourism industry. This research aims to analyse the clustering of smart tourism potential possibilities within the Kemang sub-district. These areas' clustering depends on some variables, including infrastructure (access for tourists), innovation, technology, local wisdom, distinctiveness, and economic conditions. The Fuzzy C-Means (FCM) clustering approach is utilised. A Geographic Information System (GIS) is utilised to facilitate the process of determining which villages are included in each cluster. This is done to describe potential areas better. The value of the cluster evaluation using the Davies Boulding Index (DBI) obtained is 0.3819, and the number of clusters with the best performance is 3. There is a very potential cluster in Cluster 3, comprising two villages (Kemang and Atangsanjaya). A potential cluster was also detected in Cluster 2, comprising three villages (Tegal, Pondokudik, and Parakanjaya). Furthermore, a fairly potential cluster was detected in Cluster 1, consisting of three villages (Jampang, Pabuaran, and Bojong). Specifically, in the Kemang sub-district, it is anticipated that the findings of this study will provide an overview of possible sites for implementing environmentally conscious tourism.

The Future of Smart Tourism: Transforming Travel Experiences

As technology continues to advance at an unprecedented pace, the tourism industry is undergoinga remarkable transformation. The concept of Smart tourism is revolutionizing travel experiences,offering a new level of convenience, personalization, and sustainability. In this abstract, weexplore the future of Smart tourism and its impact on travel experiences. Smart tourism leveragescutting-edge technologies such as artificial intelligence, Internet of Things (IoT), and data analytics toenhance every aspect of the traveler’s journey.

Redefining the concept of smart tourism in tourism and hospitality

ABSTRACT Researchers have shown a substantial amount of interest in smart tourism. Despite the fact that smart tourism has been a popular research topic in the tourism and hospitality industries over the past decade, research on this concept is still at a relatively early stage. This research extracted 50 studies (from 2015 to 2023) on the definition of smart tourism using a systematic review and performed a multidimensional analysis of this concept. The main contribution of this study is to identify five factors affecting the concept of smart tourism and to propose a new definition of smart tourism: A tourism experience that involves technology, innovation, sustainability, accessibility, and is tourist-centred.

스마트 관광 활성화를 위한 트립어드바이저 애플리케이션 리뷰 분석

The development of information and communication technology and the improvement of the development and dissemination of smart devices have caused changes in the form of tourism, and the concept of smart tourism has since emerged. In this regard, researches related to smart tourism has been conducted in various fields such as policy implementation and surveys, but there is a lack of research on application reviews. This study collects Trip Advisor application review data in the Google Play Store to identify usage of the application and user satisfaction through Latent Dirichlet Allocation (LDA) topic modeling. The analysis results in four topics, two of which are positive and the other two are negative. We found that users were satisfied with the application's recommendation system, but were dissatisfied when the filters they set during search were not applied or that reviews were not published after updates of the application. We suggest more categories can be added to the application to provide users with different experiences. In addition, it is expected that user satisfaction can be improved by identifying problems within the application, including the filter function, and checking the application environment and resolving the error occurring during the application usage.

Seasonality Research in the Context of Smart Tourism – Evidence for an Empirical Research Gap

According to the definition of the UNWTO, one of the pillars of smart tourism research is the context of seasonality. Based on this approach, the authors aimed to reveal the results of the extent to which field-specific literature addresses this issue. However, regarding the concept of smart tourism, the authors of this study have shown a lack of attention to the relationship between these two logically related areas of tourism research: seasonality and smart tourism. Thus, the study proposed a new approach and possible research directions in connection with seasonality research in the context of smart tourism.

Smart tourism: the role and synergies of stakeholders

PurposeThe purpose of this study is to provide a thematic literature analysis of smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.Design/methodology/approachThe study is based on a review of prior research by various authors on smart tourism and the role of stakeholders and synergy relating to the implementation of smart tourism.FindingsResearch studies define the concept of smart tourism as a form of technological, economic and social evolution, which is influenced by such elements as the Internet, social media, smart devices and mobile applications, among others. Stakeholder theory is based on the organizational context, and various individuals and groups within an organization are mutually supported and influenced by the same organizational goals. The research studies have found that cooperation between internal and external stakeholders could involve designing a tourism strategy, coordinating tourism promotion and branding, raising local tourism awareness, standardizing tourist facilities, making ticket price policies and communicating with tourism stakeholders.Originality/valueThe paper provides a thematic literature review of smart tourism, the role of stakeholders and synergy from the perspective of the implementation of smart tourism.

Smart tourism: what developments and issues are important to the Baltic states?

PurposeThis study aims to provide a summary of the key outcomes and reflections related to the theme issue question, “Smart tourism: what developments and issues are important to the Baltic states?”Design/methodology/approachThis study utilizes a descriptive approach to summarize the key outcomes of the theme issue. The theme issue focuses on the problems, trends and developments of smart tourism in the Baltic states, namely, Latvia, Lithuania and Estonia.FindingsThe papers in the theme issue explore the emerging concept of smart tourism and the challenges associated with its implementation at the destination level. They also provide updated data on the adoption of smart tourism and aim to engage academics and industry professionals to identify future developments.Originality/valueThis theme issue provides unique perspectives from a variety of stakeholders, including academics, practitioners, industry professionals and policymakers on the key issues, trends and developments shaping the emergence of smart tourism in the Baltic states.

Value co-creation in smart tourism destinations

PurposeThis study aims to describe the concept of smart tourism, placing emphasis on the smart tourism ecosystem and value co-creation concept within the system at a destination level. The work also summarizes the key challenges associated with smart tourism implementation and development.Design/methodology/approachThe study was conducted as a critical literature review, discussing the outcomes of a wide range and scope of relevant academic literature on the chosen concepts.FindingsSmart tourism can be described as the use of information and communication technology (ICT) technologies to facilitate and enrich tourism products, services and experiences. Within the smart tourism ecosystem, all stakeholders – customers, suppliers, intermediates, the public sector, service providers, destination management organizations and others –participate in the synergies and value co-creation, also share the benefits from it. The ultimate aim of a smart tourism ecosystem is to create sustainable economic, social and environmental benefits for all and promote destination competitiveness. Smart tourism implementation is also associated with several challenges, of which the most important are participation, an overwhelming amount of data, data privacy and technology adoption.Originality/valueThe paper provides a critical review of the recent and relevant literature in order to define and discuss the mechanisms of value co-creation in a smart tourism ecosystem and the challenges associated with it.

Identifikasi Kesiapan Destinasi Wisata Sekitar Taman Hutan Raya Wan Abdurachman (Tahura War) Menuju Desa Wisata Berbasis Smart Tourism

This study aims to identify the readiness of tourism villages around the Taman Hutan Raya WAR to adopt the concept of Smart Tourism. The conceptual framework used in this research is based on the concept of Smart Tourism, which includes the use of information and communication technology (ICT) in managing tourist destinations. The research method used is qualitative research with a descriptive type. The study was conducted in Sumberagung Village, Kemiling District, Bandarlampung, and covered seven tourist destinations, namely Kampung Vietnam, Puncak Vietnam, Lembah Vietnam, Jukung Vietnam, Rusa Breeding, Lengkung Langit 2, and Gerbang Alam. The data collection process was carried out using observation and structured interviews. The data were analyzed using qualitative analysis techniques, namely content analysis. The results of the study indicate that tourism villages around Taman Hutan Raya WAR still need a lot of improvement in terms of infrastructure, services, and the implementation of information technology. However, they have great potential to develop Smart Tourism as one of the strategies to enhance the attractiveness of tourist destinations in the area. Therefore, this study provides an important theoretical contribution to the development of the concept of Smart Tourism in tourism village areas, as well as recommendations for stakeholders in developing the area.

Urgensi implementasi smart tourism untuk kemajuan pariwisata Indonesia

In order to advance Indonesian tourism, it is necessary to implement smart tourism. The purpose of this study is to describe the urgency of implementing smart tourism for the advancement of Indonesian tourism. This research is qualitative research with descriptive analysis and using literature study data collection techniques. The results of the research that has been carried out show that the existence of smart tourism is basically an effort to meet the needs of tourists by combining information technology devices. Tourists currently need travel application facilities in order to facilitate travel and determine tourism activities from the information provided so that tourists can access them when they need them. The application of the smart tourism concept will be the development of innovation between technology and tourist information needs. Optimizing the utilization of all the potential and resources owned will encourage an increase in the tourist experience of tourism activities. The development of the smart tourism concept will also always coexist with technological advances so it requires continuous innovation in order to achieve the expected goals. Based on the research that has been done, it can be concluded that the concept of smart tourism is able to provide tourism experiences and services by utilizing technological advances from stakeholders (government, destination managers, local communities, and tourists) who utilize information and communication technology.

Urgensi implementasi smart tourism untuk kemajuan pariwisata Indonesia

In order to advance Indonesian tourism, it is necessary to implement smart tourism. The purpose of this study is to describe the urgency of implementing smart tourism for the advancement of Indonesian tourism. This research is qualitative research with descriptive analysis and using literature study data collection techniques. The results of the research that has been carried out show that the existence of smart tourism is basically an effort to meet the needs of tourists by combining information technology devices. Tourists currently need travel application facilities in order to facilitate travel and determine tourism activities from the information provided so that tourists can access them when they need them. The application of the smart tourism concept will be the development of innovation between technology and tourist information needs. Optimizing the utilization of all the potential and resources owned will encourage an increase in the tourist experience of tourism activities. The development of the smart tourism concept will also always coexist with technological advances so it requires continuous innovation in order to achieve the expected goals. Based on the research that has been done, it can be concluded that the concept of smart tourism is able to provide tourism experiences and services by utilizing technological advances from stakeholders (government, destination managers, local communities, and tourists) who utilize information and communication technology.

Artificial Intelligence-Based Sustainable Development of Smart Heritage Tourism

World heritage is a kind of affirmation and high honor given by the international community to the important civilization, historical relics, or natural landscape of a country and nation. This paper studies and analyzes the sustainable development of heritage tourism boosted by smart tourism based on big data artificial intelligence. This paper first analyzes big data and then introduces the concept of smart tourism. Smart tourism is a new future-oriented tourism form that serves the public, enterprises, and governments. It uses the Internet of Things, cloud computing, next-generation communication network, high-performance information processing, intelligent data mining, and other technologies in tourism experience, industrial development, administrative management, and other applications, so that tourism physical resources and information resources have been highly systematically integrated and deeply developed and activated. And then, we analyze and discuss artificial intelligence algorithms. Artificial intelligence is a new technological science that is researched and developed on the basis of computer science as a simulation and extension of human intelligence activities. Finally, a comprehensive analysis is made on the tourism ecological footprint of natural heritage sites and the carrying capacity of tourism ecology in natural heritage sites. The experimental results of this paper show that the tourism development of this natural heritage site is in a sustainable state. The reasons are as follows: First, the average tourist ecological footprint of the place is 0.009466 hm2, the average tourism ecological carrying capacity is 0.032861 hm2, and there is an average ecological surplus of 0.02339 hm2; secondly, the average tourist natural footprint is 18285.93 hm2, the average tourism environmental carrying capacity is 40421.97 hm2, and the average ecological surplus is 22136.04 hm2. To sum up, it shows that its tourism development is in a state of sustainable development.

Potensi Kabupaten Simalungun dalam Menerapkan Konsep Smart Tourism melalui Infrastruktur TIK

The advantages of the tourism sector are currently experiencing expansion and ongoing consideration compared to the manufacturing sector. In the current tourism development, various regions offer advanced and innovative services through the application of the so-called Technology and Communication for tourists who often use Smart Tourism. Currently, the implementation of the Smart Tourism platform is mostly applied in urban tourist areas that have complete basic infrastructure, a good transportation system, the availability of adequate Information and Communication Technology infrastructure, and a comprehensive service system. This surely makes the concept of Smart Tourism is still rarely applied in the Regency area which has great potency and attractiveness. The study is designed to identify the potency of Simalungun Regency in implementing smart tourism in terms of ICT infrastructure. This study uses a qualitative descriptive approach with interview data collection techniques, observation and documentation studies. From the results of the study, it was found that the tourism ICT infrastructure of Simalungun Regency is still not well developed in applying the concept of smart tourism. Simalungun Regency has only used QR codes, social media, and a recommendation system for tourists in the classification of smart tourism technology

인간 본성, 스마트관광과 메타버스에 대한 이해

Bertrand Burssell (1960), “What is Philosophy?” Philosophy is conceived of as a matter of phenomena and the conjecture of things thought to be impossible. Then, with a philosophical viewpoint, why should we think and guess about tourism, more specifically smart tourism? The concept of smart tourism encompasses all concepts of

Smart Tourism Development Post Earthquake and Covid 19 Pandemic in West Nusa Tenggara

One of the strategies that can be used to increase tourist visits after the earthquake disaster followed by the COVID-19 pandemic to West Nusa Tenggara is to utilize and apply information technology which is also known as the concept of smart tourism. This article aims to discuss smart tourism programs and applications in NTB. SWOT and Pest analysis method used to determine the relationship between external opportunities and internal strengths as well as internal weaknesses with external threats. Data was collected from interview with government tourism officer, observation and documentations. The results of the analysis can be used by the government or related parties in determining the direction of tourism development in NTB.

The potential offered by smart cities to promote smart tourist destinations

Abstract. The digital revolution has radically changed the world, as new digital technologies have introduced important innovations in factories, hospitals and schools, especially cities, improving the efficiency of city operations and life quality of its citizens and visitors. This study is a demonstration of the capabilities provided by smart cities to promote smart tourism through global experiences, where the study concluded that the inclusion of smart city determinants will make it a smart tourism destination and thus realize the concept of smart tourism as part of smart city, and improve the Provided tourism services quality and tourism experiences, since the innovation and sustainability are the only way to improve life quality and social value of both local residents and tourists.

Penerapan Gamifikasi Dalam Smart Tourism : Studi Literatur

Tourism emphasizes the authenticity of an area with the principle of preservation and sustainable development, but technology is one factor that influences it enough to attract tourists or ease management in the tourism sector. The terminology of smart tourism appears as a direction in the support system for supporters in the tourism sector. One system in implementing smart tourism is gamification, which is still a lot of ordinary people in the system. This article examines the extent of the application of gamification in the concept of smart tourism and what things are still obstacles in the application of gamification in the tourism industry so that it can be a recommendation for further research. So that both are expected to provide an understanding of the application of gamification and the extent of realization in the concept of smart tourism. The method used in this research is a literature study. The results got by the application of gamification in smart tourism are very helpful in the tourism industry. This system provides tourism development, namely providing education, using the potential and use of technology. Gamification is a system where tourists are given more flexibility for activities and interacting with tourist areas, both visually and directly.