This research presents the results of the diagnosis of the current situation of the software industry in the City of San Francisco de Campeche, as well as the context in which it is at a national level. In March 2022, a survey was made to 83% of the software development companies in the city, with the use of the software called "Virtual Observatory" where an instrument consisting of 65 specific, observable and measurable indicators, classified in 3 categories referring to the organizational structure: Composition of Departments, Human Resources, Research, Innovation, Development and Technology. The indicators in turn were organized in 20 questions of closed format, which allowed to know the characteristics of the personnel, as well as the technologies that request to be mastered, and the different areas with which the companies operate. In this way, we contribute to the state of the art of the software industry in the community and thus detect areas of opportunity that detonate the economic development of the community.