Organizational Competitiveness Research Articles

Business Process Management education in Poland: A manifesto for academic teaching

This paper critically assesses Business Process Management (BPM) education in Poland and provides evidence-based recommendations for improvement. Through a survey of 44 BPM educators, the study evaluates BPM lifecycle coverage, IT tool utilization, and incorporation of the Six Core Elements of BPM. The findings reveal a focus on process modeling and analysis, identifying gaps in the way the entire BPM lifecycle is addressed. Despite the utilization of various IT tools, there is a notable absence of coverage for emerging topics such as process mining, AI, and Robotic Process Automation. Only 12% of courses cover all Six Core Elements of BPM, and there is a critical gap in student education, which is the underrepresentation of the People and Culture elements. The paper concludes with a manifesto for greater alignment between academic education and industry needs through comprehensive BPM curricula, dedicated software tools, and more robust coverage of the strategic and governance aspects of BPM. This will bridge the gap between academic education and real-world BPM applications, so that graduates can be better prepared for the challenges of the modern business landscape, which can enhance the quality and effectiveness of BPM education, thereby aligning it with the evolving demands of the business environment and contributing to the growth and competitiveness of organizations in Poland.

Circular Economy: A Technological Innovation Strategy for Sustainability in Air Transport

This work aims to identify innovations, technological advances, and best practices to migrate towards a circular economy in air transport. The relevance of the research lies in the contribution to the generation of circular economy knowledge in the field of administration with application in the aeronautical industry. By analyzing literature and best practices, the circular economy could be a viable solution to reduce the use of natural resources in aircraft manufacturing and airport operations. Among the main findings are innovations and technological developments in new materials, fuels, building methods, and best practices implemented at airports to obtain energy and generate less waste. It has also been identified that applying circular economy principles in this mode of transport would contribute to sustainability efforts and increase the competitiveness of organizations in the sector.

Aktualisasi Budaya Inovasi pada Organisasi Sektor Publik

A culture of innovation is not just an option, but an urgent need to maintain the competitiveness of public sector organizations amidst rapid change. In this context, a culture of innovation is a vital aspect in strengthening the competitiveness of an organization, especially in the public sector which plays a crucial role in public services. In researching the actualization of innovation culture in public sector organizations, a qualitative approach with descriptive methods is the right choice. A qualitative approach allows researchers to gain a deep understanding of a complex and multidimensional phenomenon such as innovation culture. From the discussion that has been described, it can be concluded that the actualization of a culture of innovation in public sector organizations is an urgent need in facing the complexity and dynamics of an ever-changing environment. The main problems faced by public sector organizations, such as resistance to change, complex bureaucracy, and low employee involvement, are the main obstacles in realizing an effective innovation culture. However, by adopting a qualitative approach with descriptive methods in research, as well as involving various stakeholders in the process, organizations can gain a deeper understanding of the dynamics of existing innovation culture and explore strategies that can be implemented to overcome them.

Validation of Instrument Measuring the Impact of SCM Practices and SCM Agility on Competitive Advantage and Organization Performance in Indian Pharmaceutical Firms

Over the years, rival companies have appropriately turned their attention towards effectively monitoring their supply chains. There is an emphasis on implementing supply chain management practices (SCMP) and promoting supply chain agility, which will lead to increased performance and competitive edge. The researchers covered SCM practices and competitive advantage under five sub-constructs while SCM agility and performance were represented by two sub-constructs. The study aimed to provide a questionnaire that is both reliable and valid, designed to measure the impact of supply chain management (SCM) practices and SCM agility on competitive advantage and firm performance within the Indian pharmaceutical industry. Data collection was done using a simple random sampling technique which gave 227 complete responses obtained from listed as well as unlisted pharmaceutical companies. The data was then statistically analysed using IBM SPSS 26 and SmartPLS 4. The resultant questionnaire instrument can be used by supply chain professionals in the pharmaceutical industry in order to conduct primary research and to derive insights that would help in crucial decision-making regarding pharmaceutical SCM with the aim of improving organizational performance.

THE EFFECT OF DIGITAL TRANSFORMATION ON ORGANIZATIONAL PERFORMANCE: A META ANALYSIS

The Effect of Digital Transformation on Organizational Performance: A Meta-Analysis. Digital transformation is a process of organizational change that utilizes digital technology to improve performance. Digital transformation includes aspects such as processes, business models, and changes in organizational culture. This research aims to analyze the impact of digital transformation on organizational performance. The research used a literature review method to analyze 37 journal articles published between 2016 and 2023. The research results show that digital transformation has a positive and significant influence on organizational performance. This performance improvement can be seen in increased efficiency, productivity and organizational competitiveness. The impact of digital transformation on organizational performance is not always linear. Several factors can influence the magnitude of digital transformation, including Organization Size, Industry, Organizational Culture, Competitiveness, Technological Change, and Organizational Capability in managing digital transformation. Therefore, organizations need to understand the factors that can influence the impact of digital transformation and make optimal use of digital transformation to improve performance.

The moderating role of information technology infrastructure in the relationship between fintech adoption and organizational competitiveness

The rapid advancement and adoption of fintech have significantly influenced the banking sector worldwide. This study aims to investigate the moderating effect of information technology infrastructure on the link between fintech adoption and organizational competitiveness in Jordanian commercial banks. The study chose a quantitative research methodology to conduct this study, based on a survey of 12 Jordanian commercial banks, chose a quantitative research methodology. The study distributed a structured questionnaire, which was filled out by managerial-level employees at the banks. From the 400 questionnaires distributed to the respondents, 215 returned valid responses, allowing further analysis. The study carried out the data analysis using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results suggested that the adoption of fintech had a significant, positive direct impact on organizational competitiveness (H1: β = 0.409, t = 5.204, p = 0.001). Additionally, the study identified that IT infrastructure significantly moderates the relationships between fintech adoption and organizational competitiveness (H2: β = 0.257, t = 4.102, p = 0.000). This means, indeed, that fintech adoption independently augments the competitiveness of Jordanian commercial banks. Moreover, a solid presence in IT infrastructure further strengthens the positive effect. Such insights are highly valuable for bank managers and policymakers looking to improve organizational performance while incorporating strategic IT investments in the fintech domain.

Transformation of enterprise development management in the context of implementation of the principles of inclusive development

The article discusses the features of the transformation of enterprise development management in an inclusive economy, emphasizing the significant benefits of inclusive entrepreneurship. This article reflects a new approach to enterprise management, one that opens up new opportunities and increases organizational competitiveness. The purpose of the study is to consider theoretical issues related to the spread of inclusive policy in the management and development of modern enterprises and organizations. An inclusive approach to financial and economic activities expands the company's ability to increase competitiveness in the market by: expanding the sales market; creating a barrier-free environment to attract new employees; enhancing the company's brand values and consumer loyalty; piquing investors' interest; and creating a positive reputation in the market. The main directions of transformation of enterprise development management in the context of inclusive entrepreneurship are determined. The main directions of changes in enterprises' pricing and investment policy in implementing the principles of inclusive development are generalized. Changing the management strategy in the formation of the personnel potential of the enterprise should consider the principles of implementation of inclusive business development. They are based on increasing the participation of all segments of the population in society, especially those who have difficulties in physical development. In the context of the implementation of the principles of inclusive development, the pricing policy of the enterprise should be aimed at ensuring the availability of goods (services) for the most vulnerable segments of the population. The possibilities of implementing the principles of inclusive development, which will increase the competitiveness of the enterprise (organization), are identified. These include increasing the potential by expanding the market for products, entering new market segments, and improving the reputation of the enterprise. The presented data indicate the need to create equal employment opportunities for socially vulnerable segments of the population, as well as proposals for new approaches to solving the problems of consumers with special needs. The implementation of the principles of inclusive development involves changes in the pricing, personnel and production policy of the enterprise. These changes not only enhance the enterprise's competitiveness but also bolster its reputation as a socially responsible entity, thereby reassuring stakeholders about the potential benefits of this approach. Keywords: inclusive economy, enterprise management, vulnerable groups of the population, business, economy, employment

Pioneer organization in Samara: from incident to sign

The article, based on previously unpublished archival sources, examines the process of organizing the first pioneer detachments in Samara, as well as their activities in 1922–1923 using the comparative historical method and microhistorical approach, methods of social constructivism, political-legal and systemic approaches. The study is based on the study of individual incidents. Firstly, the authors prove that in the early 1920-ies there were many «disorganized» children on the streets of Samara, who made up the bulk of the first pioneer detachments of the city. The pioneer movement was formed by order of the Central Committee of the RKSM, had an ideological content and was introduced «from above». In Samara, children from the streets were attracted by playing on sports grounds, singing songs, and then by the external attributes of the children’s pioneer – a flag, a red banner, badges, and drumming. Secondly, behind the apparent simplicity of the children’s attitude towards the pioneers, a significant result was hidden: along with the red tie, over time, the names of leaders and politicians, revolutionary attributes, conversations about communism, a clear organization of collective detachment activities, wall newspapers, and socialist competitions became a habit, becoming part of life. The pioneer provided children with a space of expression and independent existence – within certain boundaries, strictly prescribed in the Charter and the oath that the children took when tying a red tie. The value system of the «new man», designed by the government, has acquired a dualistic character. It combined the values of sociocentric and anthropocentric nature. Also, thirdly, due to the lack of methodological support from the party, the guidance for the instructors-counselors was provided by random books and pamphlets about Boy scouts released in pre-revolutionary times. Many of these books were taken to the pioneer organization, both on methodological and practical issues. The conclusion is drawn about the importance of these three aspects in the formation of a pioneer organization in Samara.

The impact of job satisfaction on organizational commitment with employee engagement as moderating variable

The purposes of the study are to analyze; 1) the impact of job satisfaction on banking employee’s organizational commitment, 2) the impact of employee engagement on organizational commitment, 3) the impact of job satisfaction on employee engagement, and 4) the indirect effect of job satisfaction on organizational commitment of banking employees in Padang with employee engagement as a moderating variable. The type of research is causative research, which aims to see how far the independent variables affect the dependent variable. The research data was collected came from 180 employees who worked in banking, in which they had more than 2 years of experience. Then the data to analyze using the structural equation modeling (SEM) approach with Smart PLS 3.0 software. The results showed that: 1) Job satisfaction has not a direct effect on organizational commitment in banking employees in Padang; 2) Employee engagement has a direct and significant effect on organizational commitment of banking employees in Padang; 3) Job satisfaction has a direct and significant effect on employee engagement banking employees in Padang and 4) Job satisfaction has an indirect and significant influence on employee organizational commitment when mediated by employee engagement. The contribution of this study is expected to provide information for companies in developing and improving employee attitudes to have a high commitment to the company. This is intended so that employees can contribute to providing excellent service to increase organizational competitiveness.

Impact of training, mood and motivation on employee performance in Universities of Sindh, Pakistan

This research aims to examine the impact of training, mood, and motivation on employee performance in academia of Sindh province, Pakistan. Training plays a vital role in enhancing the skills, abilities, and confidence of employees to achieve their personal and organizational goals effectively. Moreover, the mood and motivation of employees are also considered necessary features for the performance of employees. Therefore, an employee performance survey was conducted by adopting a close-ended questionnaire based on a 5-points and 7-points Likert scale to identify the relationship and impact on the performance of faculty. The method of sampling was convenience sampling, which enabled us to reach 265 participants from four cities of Sindh, including Karachi, Sukker, Hyderabad, and Mirpurkhas. SPSS was used to analyze the data, which highlights that training and motivation have a strong positive relationship to the dependent variable i: e employee performance; mood and employee performance have a moderately positive relationship. Every competitive organization in today's world needs a skilled workforce to achieve its short- and long-term organizational goals, so it is the organization's responsibility.

Remote Work Evolution: Contrasting Realities in China and US

The COVID-19 pandemic has posed significant challenges to industries, increasing the uncertainty and dynamics of operations. In this context, digital transformation becomes a core approach for organizations to address challenges. The purpose of this article is to investigate how the COVID-19 pandemic has affected remote work in China and the United States, compare the disparities in telework between the two nations, and evaluate the implementation of remote work during and after the pandemic. Digital transformation has become the cornerstone of long-term organizational competitiveness and sustainability, increasing an organization's agility, innovation potential, and internal collaboration efficiency. There are cultural, regulatory, and technological infrastructure differences between China and the United States when it comes to remote work practices. In the early days of the epidemic, companies in both countries quickly promoted remote working due to policy support, industry culture, and digital infrastructure. After the epidemic, Chinese companies resumed traditional offline office models, while the United States was more inclined to support remote work. In the future, China's office model may develop towards a hybrid work model, emphasizing digital transformation to support remote work. This article recommends that companies adopt flexible working systems, strengthen employee skills training, and build on a culture of trust. In terms of outlook, hybrid working models will attract high-quality employees and require the exploration of new management methods to adapt to remote working models.

Talent Chain Empowerment and Organizational Competitiveness: A Case Study of Starbucks

With the increasing competition in the global economy and the continuous changes in the business environment, it has become increasingly difficult for enterprises to maintain their competitive edge. Against this background, the importance of talent has gradually risen and has become one of the most important factors for companies to enhance their competitiveness. This study takes one of the world’s largest coffee chain brands, Starbucks, as an example to explore the impact of talent chains on organizational competitiveness. By deeply analyzing Starbucks’ talent chain operation mode as a successful case and its impact on the organization’s competitiveness, this study aims to elucidate the talent chain’s key mechanism in enhancing its competitiveness. By analyzing Starbucks’ employee recruitment, development, and retention processes, this study also aims to provide guidance and inspiration to other firms wishing to enhance their competitiveness. Examining the relationship between the talent chain and the competitiveness of competing organizations provides theoretical and practical importance in better understanding the link between human resource strategy and competitiveness and in gaining a competitive advantage for firms.

Continuing Vocational Training in Enterprises

This article presents a comparative analysis of Continuing Vocational Training (CVT) in companies in the Czech Republic and Hungary based on selected indicators from the European Union's CVT survey. The study examines the participation of employees, the time dedicated to training, and the primary targeted skills of CVT courses. The results highlight significant differences in participation rates and focus on specific skills between the two countries, with a higher percentage of employee participation in training in the Czech Republic and a particular focus on IT skills in Hungary. The findings suggest that CVT plays a crucial role in enhancing employee skills and organizational competitiveness, highlighting the need to explore further the reasons behind these differences between countries and their impact on policy and practice in vocational education. The study also emphasizes the importance of adapting CVT programs to the rapidly changing labor market and the employer's need to effectively respond to new challenges in skills and competencies.

How Does Interorganizational Inclusive Leadership influence Affiliated Sport Organization Employees? A bifactor Structural Model Approach with a Moderator of Power Distance

PURPOSE Inclusive leadership has become increasingly important in sport organizations. Accordingly, this study examines interorganizational inclusive leadership effects on organizational trust and affiliated organizations’ employees depending on power distance.METHODS A total of 250 affiliated sport organization employees participated, and latent moderated structural equation modeling with a bifactor structural model was employed to test the hypotheses.RESULTS The results indicated that macro inclusive leadership as well as its two components significantly enhance organizational trust. Interestingly, power distance positively moderated the macro effect of interorganizational inclusive leadership on organizational trust. Lastly, organizational trust enhanced job performance and well-being, and reduced turnover intention.CONCLUSIONS The results provide meaningful insight into the relationship between lead and affiliated organizations in the context of highly competitive and collaborative sport organizations.

Correlation Between Corporate Entrepreneurship and Organizational Performance in Deposit Money Banks in Nigeria

The study assessed the correlation between corporate entrepreneurship dimensions and performance of selected deposit money banks in Nigeria. Specific objectives include to: evaluate the correlation between corporate entrepreneurship dimensions (value creation) and customers’ retention and investigate the correlation between corporate entrepreneurship dimensions (competitive aggressiveness) and market value performance. A survey research design was used. Total population of the study was nine fifty (950) staff of Deposit Money Banks. Sample size was two hundred and eighty-one (281) using Taro Yamane formular. The convenient sampling method was adopted used while structured questionnaire was used as instrument for data collection. It was found that value creation had insignificant relationship with customers’ retention and competitive aggressiveness had a significant relationship with market value performance. Based on the findings, the study concluded that corporate entrepreneurship dimensions correlated significantly with performance of selected deposit money banks in Nigeria. The study recommends that it is highly recommended that value creation of top management should indulge the opinion of their customers through questionnaires and feedback mechanism. This would give the organisation an insight to what the customers’ expectations regarding new things that are brawling up in similar competitive organisations. In the same vein indulging customer’s opinion while launching new products, would make them feel carried along and valuable. Keywords: Corporate Entrepreneurship Organizational Performance, Deposit Money Banks

Determinants and impact of strategy-driven manufacturing accounting techniques on organisational competitiveness: a structural equation modelling approach

Purpose This study aims to investigate contextual factors affecting the deployment of strategy-driven manufacturing accounting techniques (SMAT), as well as the impact of SMAT usage on organisational competitiveness. Seven major SMAT were investigated, namely, benchmarking, integrated performance measurement, environmental management accounting, strategic costing, strategic pricing, strategic investment and life cycle costing. Design/methodology/approach By using multi-informant strategy, structured questionnaire was used to gather survey data from 129 senior accounting, finance and production personnel of publicly quoted manufacturing companies in Nigeria. Data was analysed using structural equation modelling and propensity score matching. Findings Result shows that the usage rate of the SMAT is generally moderate. Market orientation and deliberate strategy formulation are notable determinants of SMAT usage. The inability of competition intensity and perceived environmental uncertainty to notably affect SMAT usage suggests that external environmental pressure to use SMAT is weak. Practical implications Although the impact of SMAT usage on organisational competitiveness is positive and statistically significant, it is conceivable that the impact of SMAT could have been more assuming SMAT recorded extensive usage. Thus, the lack of competitiveness of manufacturing companies in Nigeria may not be unconnected to the superficial usage of SMAT. Originality/value The study contributes to knowledge in three ways. First, it extends studies on the contingency theory that contextual factors influence the adoption of management accounting innovations. Second, it exposes the contextual factors affecting the adoption of SMAT in a developing country. Third, it provides evidence on the value relevance of management accounting innovation in enhancing organisational competitiveness.

О ПРОБЛЕМАХ УГЛУБЛЁННОГО ИЗУЧЕНИЯ РУССКОГО ЯЗЫКА (СЦЕНАРИИ УРОКОВ ПО ОРФОГРАФИИ)

The article reveals the ways of practical application of the principles of the modern educational paradigm, its methodological basis is a system-activity approach that creates a unified educational environment in developing at all stages of school education. Consistency is the basis for the intensification of the educational process, the integrative development of oral and written speech in their interсonnection, and especially the in-depth study of subjects and project activities. The essence of deepening is not to add scientific terms, but to discover the systemic connections of a particular linguistic element with components of other levels, combining them into one whole. Project activity is directly related to the in-depth study of the subject and the development of the students’ personality. It develops creative activity, teaches to recognize and evaluate their thoughts and actions, compare the result of the action with the goal, ensures maximum socialization in the process of working in a group. In-depth study of the subject helps to realize and develop students' natural interest in the subject being studied, if the lessons are organized in the form of competitive, playful activities. This is especially important for a young teacher who is in a need to be get lesson samples, which they could transform creatively in his teaching activities. Moreover, the competition game switches the process of in-depth study of the subject, awakens hidden talents. In-depth study of the subject can be held in the competitive and playful options of learning the Russian language. It is represented in samples of spelling lessons. Key words: system-activity technologies, practice of level education, in-depth study of the subject, competitive and game organization of lessons

Omnichannel as a trend in managing marketing communications of microfinance business in the digital economy

The intense development of the competitive environment requires microfinance organizations to implement highly effective marketing, aimed at achieving commercial goals and realizing promotion functions in the digital environment. Omnichannel marketing becomes relevant in such conditions, emerging as a widespread trend in the contemporary microfinance business. This work reveals the modern trends of omnichannel marketing development: digitalization, the predominance of large commercial structures, and the shift towards a customer–centric approach and omnichannel marketing. Specific tools of omnichannel marketing are highlighted and analysed: email marketing, call centers, chatbots, messengers, websites, and others, as well as some methods of managing loyalty and personalizing interaction with clients are considered. The research concludes that omnichannel marketing not only contributes to the competitiveness of microfinance organizations through improving customer experience and increasing loyalty but also serves as a significant and effective tool for ensuring efficiency and achieving the marketing commercial goals of the microfinance business.

The Role of Semantic Web Technologies in Improving Knowledge Management Systems

Purpose: The general purpose of this study was to investigate the role of semantic web technologies in improving knowledge management systems.
 Methodology: The study adopted a desktop research methodology. Desk research refers to secondary data or that which can be collected without fieldwork. Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. Thus, the study relied on already published studies, reports and statistics. This secondary data was easily accessed through the online journals and library.
 Findings: The findings reveal that there exists a contextual and methodological gap relating to role of semantic web technologies in improving knowledge management systems. Preliminary empirical review revealed that that semantic web technologies significantly enhanced knowledge management systems across diverse industries, facilitating better organization, integration, and retrieval of knowledge resources. Adoption of these technologies addressed key challenges such as information overload and semantic heterogeneity, leading to increased discoverability, interoperability, and reuse of knowledge assets. However, successful implementation required considerations of factors like organizational readiness and user acceptance, necessitating investments in training, support, and change management strategies. Overall, semantic web technologies improved knowledge management practices and enhanced organizational competitiveness in the knowledge-driven economy.
 Unique Contribution to Theory, Practice and Policy: The Social Constructionism theory, Cognitive Load and Diffusion of Innovation may be used to anchor future studies on semantic web technologies. The study recommended that organizations invest in semantic web technologies for knowledge management, prioritize user-friendly KMS, foster a culture of collaboration, establish robust governance, and monitor KMS performance. These measures ensured effective knowledge sharing, decision-making, and innovation, enhancing organizational competitiveness and success.

Building maritime organisational competitiveness through resource, innovation, and resilience: A resource orchestration approach

Shipping operations are increasingly challenged by disruptive events, highlighting the importance of building organisational resilience and competitiveness. To understand the deployment of key socio-technical resources to enhance competitive advantage, this study uses the resource orchestration theory to explore the effects of technological and organisational learning resources on innovation, resilience and competitiveness. The resources identified in this study include digitalisation, technology & partnership, innovation-focused human resource management, digital leadership, and organisational learning. An empirical investigation is conducted in the maritime industry. One hundred and eighty-six maritime professionals participated in an online survey. Structural equation modelling is performed to analyse the collected data. The analysis results reveal that digital and learning resources have positive influences on innovation capability. Specifically, technology collaboration & partnership have the largest impact on innovation capability, followed by digital leadership, innovation-focused human resource management, organisational learning, and digitalisation. Moreover, innovation capability both directly and indirectly positively influences completeness via organisational resilience. This study contributes theoretically by positioning the importance of structuring and bundling technological and organisation learning resources to build innovation capabilities and leveraging resources to enhance resilience and competitiveness. Moreover, this study offers managerial recommendations on how resources can be prioritised to build resilience and develop competitive advantages.