Abstract Significant advances have been made recently in enhancing the standard of safety within Shell companies. Safety has been raised to a status equal to other primary business objectives. It is widely accepted that accident prevention is part of good business practice and that a safe operation normally is an efficient operation. Safety programs are being widely implemented that involve all employees, from top management to the contract staff, and the benefits are being realized. The effectiveness of any safety program, however, must be monitored continuously. Injury and accident statistics play an important role as a prime indicator of safety performance. Statistics form part of the safety management process, indicating the success of the safety programs being implemented and highlighting areas of weakness. Statistical information relating to the number and frequency of accidents, significant as it is, tells us little about how the accidents occur or about how to improve the intrinsic safety of the operations. More detailed information on accident causes and lessons derived from the investigation of noninjurious accidents and near-hits are required for this analysis and for the setting of appropriate remedial actions.
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