Communication Resilience Research Articles

"There's Going to be a Tipping Point Where I'm Not Gonna Be Able to Work": Communicative Resilience Amidst Precarity in the Careers of Individuals with Autoimmune Diseases.

Throughout their career, people living with autoimmune diseases must navigate workplace precarity amidst ongoing disruptions to health and wellbeing. Informed by the communication theory of resilience (CTR), we conduct semi-structured, narrative interviews with 25 individuals living with autoimmune diseases to examine their career-related disruptions and communicative resilience enactments. Data analysis reveals two major themes: (1) disability as a discursive-material disruption and (2) career-triggering illness complications. Theoretically, our findings extend anticipatory and adaptive-transformative CTR tensions through the moment-to-moment disruptions that intersect this community's careers and health journeys. Practically, we seek to re-imagine workplace accommodations and disability to better meet both the health and work needs of stigmatized and chronically ill individuals, such as individuals with autoimmune diseases.

“Nobody Knew the Rules”: Nonprofit Resilience, Rules, and Resources During the COVID-19 Pandemic

ABSTRACT Nonprofit organizations faced a high demand for their services during the COVID-19 pandemic, yet they experienced unique constraints due to their distinct financial model amidst a global economic crisis. Given the extraordinary circumstances that nonprofits confronted during the pandemic, the purpose of this study is to understand nonprofit workers’ experiences navigating COVID-19, how they coped with COVID-related constraints, how they generated agency amidst restrictions, and built resilience. Through 25 semi-structured interviews with workers employed in a variety of nonprofit sectors, our findings indicate that despite numerous COVID-19 constraints, nonprofit workers used communicative resilience to generate new rules and resources within their organization and cope with volatile pandemic challenges. While this enactment of resilience provided for positive experiences during the pandemic, the new structures may not be sustainable long-term for the organization. In addition, we offer theoretical implications surrounding communicative resilience as a mechanism for rewriting organizational rules and practical implications for nonprofits as they confront future crises.

Professional Caregivers’ Communicative Resilience and Flourishing During the COVID-19 Pandemic: When Disruption Lasts

Professional Caregivers’ Communicative Resilience and Flourishing During the COVID-19 Pandemic: When Disruption Lasts

Resilience of Participatory Communication Adolescent Community Communities in the Prevention of Child Marriage in Sukabumi

This research has an urgency that participatory communication resilience can be formed in communities with young ages, namely adolescents who are members of adolescent communities. This research focuses on how resilience is formed in adolescent communities to prevent child marriage in Sukabumi Regency to improve the ability of adolescents and advocate for vulnerable peers trapped in child marriage. This research uses qualitative research methods with a case study approach to explore the experiences of adolescent members of 5 regional children's forums in Sukabumi as research subjects who actively participate in the prevention of child marriage through the Yes I Do program. The results showed that participatory communication of child communities in preventing child marriage in formal and informal peers showed the collaboration of child communities with diverse cross-communities (heteroglacia). In addition to heteroglacia, Wabinar Activities are open dialogue and sharing experiences and knowledge with peers (dialogue) Movie watching and business class activities are a process to unite some of the differences that exist into an understanding about the impact of child marriage (polypony). Youth Camp and Watch Together activities filled by the children's community are a form of fun participatory communication (carnival). The children's community builds meaning, persistence, self-confidence, patience, independence or what is referred to as peer resilience with peer education activities. Resilience in adolescents who are vulnerable to being trapped in child marriage is an important period and affects the basis of adulthood, individual changes and life development.

Relationship between dyadic communication and body image among women with breast cancer.

Dyadic communication positively affects marital relationships, good relationships help restore body image, and this study explores the relationship between dyadic communication and body image of breast cancer patients. Cross-sectional correlation design with convenience sampling was used to recruit participants from two outpatient medical centers. Demographic information, medical records, and two questionnaires, dyadic communicative resilience scale (DCRS) and body image scale (BIS), were administered. Participants comprised women with breast cancer and their partners. Multiple regression analysis was performed to control related factors to understand the association between the DCRS of the women with breast cancer and their partners and the women's body image. Analysis of variance (ANOVA) was performed to analyze between three categories of couple's communication status (consistent and good, consistent and poor, and inconsistent) and body image of women with breast cancer. Data were obtained from 162 women with breast cancer and 90 partners. The study found (1) significant correlation between the women's perception of their communication and body image, (2) humor in partner's perception of their communication was significantly associated with women's body image, and (3) dyadic communication that both patients and partners were consistent and good in the domain of keeping pre-cancer routines and attractiveness was associated with women's body image. The correlation between dyadic communication and the body image of women with breast cancer is significant. Improving communication specific on keepingpre-cancer routines and attractiveness between women with breast cancer and their partners could enhance the women's body image.

Healthcare Providers’ Resilience Communication: A New Type of Patient-Centered Communication

Patient-centered communication (PCC) is considered a key component of quality healthcare, with reported levels of PCC rising over the last decade. However, engagement with patient emotions and uncertainty have been slower to rise, and healthcare providers at times use PCC behaviors to manipulate patients. Healthcare providers’ use of the communication theory of resilience’s (CTR) processes could benefit patients. A cross-sectional survey in the United States (N = 486) tested associations between CTR processes and patient satisfaction and perceived physical and mental health. All five core CTR processes were positively correlated with patient outcomes. When controlling for traditional PCC behaviors: (a) crafting normalcy, identity anchors, and alternative logics were positively related to patient satisfaction, (b) no processes were related to perceived mental health, and (c) communication networks, alternative logics, and productive action were positively related to perceived physical health. Condition severity moderated three associations. At moderate-high severity, crafting normalcy and communication networks were positively related to perceived mental health, and crafting normalcy was positively related to perceived physical health. Findings extend CTR into the patient-provider relationship and demonstrate the practical potential of CTR processes for improving patient outcomes. The study also forwards a measure of healthcare provider resilience communication (HPRC).

Impact of Crisis and Resilience Communication on Destination Image and Tourists Behaviour

Resilience communication is a fundamental tool for destinations to improve their image and recover after a crisis. Social media are also important tools for tourism communication and for creating tourist experiences and destination image. Therefore, social media are key tools for crisis communication. Based on a series of hypotheses, this paper proposes a conceptual model of crisis communication management that responds to the need to establish a set of premises related to resilience communication in the tourism sector. The empirical analytical study consisted of the quantitative analysis of the results of a survey questionnaire applied to test the hypotheses based on the formulation of a structural equation model. The results demonstrate the importance of social media communication in Perceived Health Risk (PHR) and its effect on perceived impressions, destination image, and related behavioral responses (Destination Recommendation, DR, and Visit Intention, VI). The four hypotheses in the research model have been confirmed, as the effects are statistically significant in a sample of posts analyzed, and the selected items explain every one of the factors. Specifically, the analysis shows that PHR negatively affects Destination Image (DI) and, in a stronger way, Post Impression (PI). Secondly, PI and DI influence one another and covary to some extent. Moreover, the overall DI, which has been affected by PHR, in turn affects DR and VI, demonstrating that PHR in communication ultimately influences DR and VI negatively too. Finally, is also verified both DR and VI are related and covary as intrinsic behavioral aspects related to DI. Resilience communication is a basic tool for destinations to improve their image and recover after a crisis and this research contributes to the literature on the subject by analyzing the impact of this communication on tourists, and specifically on destination image.

Pedagogical and communicative resilience before industry 4.0 in higher education in translation and interpreting in the twenty-first century

AbstractIndustry 4.0 technological resources are tools used in everyday lives. In Higher Education, instructors need to recognize the value of these information and communication tools (ICTs) and integrate them to support teaching in any field of knowledge. In this study, the evolution of the use of technological resources in Translation & Interpreting education has been analyzed through a diachronic analysis. Taking as an example the innovative teaching macro-project Aula.Int (University of Granada), we have studied some of the most relevant technological resources that have been used to support translation training since the beginning of the twenty-first century. The ACOT model was used to determine the degree of appropriation of each information and communication resource. The results show that translation educators have proven to be resilient to the rapid emergence of technological resources, which, in many cases, have been continuously implemented to support teaching.

Acknowledging dementia as an actor in the relationship: A facilitating mechanism promoting dementia family caregiver resilience

Despite the incredible challenges of caring for a family member with Alzheimer’s disease or a related dementia, many dementia family caregivers exhibit resilience. Framed by the communication theory of resilience, this study examines how resilience processes unfold within dementia caregivers’ relationships with their family member, and dementia caregivers’ experiences of resilience. Analysis of 27 interviews with adult children and spousal caregivers revealed acknowledging dementia as an actor in the relationship as a central facilitating mechanism that enabled caregivers to enact other communicative resilience processes within their relationship. Resilience processes were enacted through shifting blame to dementia, accommodating dementia, and relying on memories. Caregivers experienced resilience through personal growth, enhanced relational closeness, and ambivalent resilience. We discuss implications for dementia caregiver resilience and forward facilitating mechanisms as an extension of communication resilience theorizing.

“She takes rest as seriously as working:” Communicative resilience and professional caregivers’ meanings of rest

ABSTRACT Are resilient employees so tough that they neglect to rest? To answer this question, eleven extraordinarily resilient professional caregivers (positive deviants [PD]) were interviewed about their meanings and practices of rest. Additionally, five professionals who scored extremely low in resilience and four who were average were also interviewed. Analysis of interviews revealed that PD caregivers held multifaceted interpretive schema of rest. Namely, they embraced bounded physicality, the limited ability to engage in space and time. In turn, they viewed rest as a (a) strategic defense and (b) normal indispensable joy, and practiced rest through (c) multimodal care. Thus, findings implied that resilient employees make rest a priority. The paper contributes to the communicative theory of resilience and the meanings of work literatures.

Harnessing the power of ML for robust SISO and MIMO FSO communication systems in fog weather

This study examines Free Space Optical (FSO) communication’s performance in different fog conditions, focusing on Single-Input Single-Output (SISO) and Multiple-Input Multiple-Output (MIMO) setups. In low fog, SISO handles signal degradation well. MIMO improves link robustness in moderate fog. High fog challenges traditional FSO, leading to ML integration to optimize communication parameters. For weather channel classification, a preprocessing scheme reduces features from 12 to 2 given that the 12 features are Bit Error Rate (BER), Quality Factor (Q-factor) and Received Optical Power (ROP) for different 4 users. A Gaussian Process Classifier (GPC) achieves an accuracy greater than 99%, surpassing SVM, Decision Tree, and Random Forest. GPC’s fit and predict functions execute in 0.15 s, outperforming NuSVM (0.2 s). This study highlights FSO, SISO, MIMO, and Machine Learning (ML) practicality in enhancing communication resilience in adverse weather, especially in fog-prone areas.

Communication Resilience in Enhancing Branding of SME Products: Implementation of Information Technology as a Strategic Innovation

SMEs play a vital role in the global economy, particularly in creating employment opportunities. SMEs often face challenges in building and strengthening their brand image. Limited resources and accessibility to a wider market are major obstacles. This research aims to examine communication resilience and the implementation of information technology in enhancing branding of SME products. This research method utilizes a qualitative approach with a focus on literature review and descriptive analysis. Data used are gathered from scholarly articles published between 2006 and 2024 through Google Scholar. The study results indicate that communication resilience is a crucial factor for SMEs in addressing challenges and changes in the business environment. The implementation of information technology as a strategic innovation plays a crucial role in strengthening this communication resilience. By leveraging digital platforms and social media, SMEs can enhance product visibility, engage with customers, and expand the market without substantial costs.

(Mal)adaptive sibling self and other communicative resilience in the context of parental substance use

Abstract Managing parental substance use disorder (SUD) within the family context is a collaborative effort. For families with multiple children, the sibling relationship might be one source of support for dealing with this stressor. Findings from a sample of adult siblings with parents with SUD highlighted that they (a) experience five resilience triggers, (b) utilize self and other communicative resilience (CR) processes, and (c) experience a tensional process in which CR can be both adaptive, maladaptive, and simultaneously both. Overall, we advance the communication theory of resilience by (a) being the first to apply the other-resilience heuristic, (b) exploring relationships between self-resilience and other-resilience, (c) introducing a new CR tension, and (d) discussing the potential benefit of engaging in what we call strategic resilience. By analyzing the resilience processes of adult siblings experiencing parental SUD, we also recommend practical applications for social workers, providers, and counselors.

Building resilience in response to identity-based discrimination through in person and online communication

ABSTRACT This study investigates resilience processes in the context of identity-based discrimination through the lens of the communication theory of resilience (CTR). Participants enacted all CTR processes delineated in the theory utilizing both in-person and online communication when facing six identity-related triggers. Participants described how social media, virtual tools, and online communities empowered them to adapt each communicative resilience (CR) process digitally, particularly when feeling unsafe in face-to-face interactions. Utilizing thematic co-occurrence analysis, we identified relationships within triggers and CR processes, both in person (maintaining networks, productive action, and alternative logics) and online (crafting normalcy, affirming identity anchors, and maintaining networks). These findings offer valuable insights into resilience strategies across communication channels for individuals navigating identity-based disruptions. The findings also illuminate the intricate interplay of triggers, CR processes, and communication channels in response to identity-based discrimination, underscoring the need for a holistic understanding of the vital role of building resilience both in-person and online.

Patterns of disruptions: Complexities of discursive-embodied triggers and resilience responses of individuals with autoimmune diseases

ABSTRACT Individuals with autoimmune diseases face a multiplicity of adverse disruptions throughout their lives that can span physical, emotional, social, and financial contexts. We employed the communication theory of resilience as a theoretical framework to explore how individuals with an autoimmune disease construct the connections between triggers and communicative resilience responses within their narratives. Utilizing abductive analysis, we identified four overarching trigger patterns: (1) linear, (2) cyclical, (3) compounding, and (4) branching. In examining the triggers and health journeys of individuals with autoimmune diseases, we can practically aid physician communication approaches for patients with complex symptomologies, diagnostic journeys, and trigger patterns.

Managing disruption(s) at work: A longitudinal study of communicative resilience and high-reliability organizing

ABSTRACT This paper used communication theory of resilience (CTR) and high-reliability organization (HRO) theory to investigate the influence of resilience processes on disruption management outcomes (DMOs) at both the individual and team levels and at two points in time. Perceptions of individual and team stress, efficacy, and performance were examined longitudinally in surveys with working adults (N = 192, 151). Results indicated (a) communicative resilience was significantly related to improvements in DMOs at time 1 (T1), (b) highly-reliable organizing was significantly related to improvements in DMOs for individuals and teams at both collection times, and that (c) high-reliability organizing practices were generally more predictive of positive DMOs than communicative resilience; however, the two forms of resilience are compatible and complementary.

Understanding Asian Americans’ Resilience to COVID-19 Online Hate through Latent Profiles of Ethnic Identity

Combining the stress and coping framework with the Communication Theory of Resilience, this study explores how Asian Americans’ ethnic identity is associated with their (a) perceptions of and (b) response to the threat of rising anti-Asian racial hate speech seen on social media during COVID-19. Using a person-centered approach, a latent profile analysis performed on data from a sample of 269 Asian Americans revealed a 4-profile structure. Covariate analyses showed that individuals with a stronger ethnic identity (defined as positive affiliation with their ethnic group and greater exploration) viewed the problem of COVID-19 online hate as more severe and reported greater enactment of resilience communication during the pandemic. These results suggest that there is greater variation in the ways that racially-targeted minorities vicariously experience online racial hate than has been considered previously. Results also indicate that individuals’ ethnic identities relate to how they perceive and respond to others’ online behaviors.

Living with Long COVID: A Longitudinal Interview Study of Individuals’ Communicative Resilience Through the “Long Haul”

ABSTRACT It is estimated that there are 65 million people globally – 19 million U.S. adults alone – who have long COVID, or persistent symptoms and conditions that continue or develop after an initial SARS-CoV-2 infection. Amidst their suffering and the ambiguity surrounding their health, people with long COVID engage processes of reintegrating from disruptions brought upon by their COVID-19 infection and its fallout, as well as the pandemic writ large. This process is communicative resilience (Buzzanell, 2010, 2017, 2019), and the purpose of this study is to document the experiences of people with long COVID as they sensemake, adapt, and transform their lives through communication. We employed longitudinal interviewing during the middle stages of the pandemic (Summer 2021 to Summer 2022), talking to 19 people with long COVID over the course of one year (five interviews each; 89 total interviews). Grounded in the six processes of communicative resilience, findings center the temporal and dialectic nature of resilience, with throughlines of grief, patience, and hope set against a tumultuous sociopolitical backdrop. Findings of this study have implications for how resilience is studied across time; how people learn to live with chronic illnesses; and how to support people living with long COVID and those who provide them care.

Assessing Communicative Resilience in Suicide Prevention for LGBTQ+ Communities: A Qualitative Analysis of Community Conversations.

Since LGBTQ + communities experience disproportionate rates of suicidality; it is important to identify strategies for suicide prevention. Research shows that supportive interpersonal communication and identity affirmation helps prevent suicide. The purpose of this analysis is to explore the role of communicative resilience in suicide prevention among LGBTQ + communities. This analysis is part of a community-based participatory research project. In November 2021, a Community-Academic Partnership hosted a virtual town hall, via Zoom, immediately followed by five Community Conversation (CC) groups. Participants were aged 18 years or older and identified as an LGBTQ + community member or active ally. We define active ally as an individual who, through their personal relationships, service to the community, or professional work, actively advocates for and supports members of LGBTQ + communities. CC groups were audio-recorded and transcribed (n= 25 participants). Transcripts were inductively coded for thematic analysis and identified themes were deductively coded using Communication Theory of Resilience (CTR) to identify observations of communicative resilience (MaxQDA2020). Themes aligned with CTR, including importance of peer and professional support, affirming identities, reducing stigma, cultivating hope, and advocating for equitable policies. Findings demonstrate that through communication, members of LGBTQ + communities enact processes of resilience that support and promote suicide prevention. These findings support community mobilization, communicative resilience, and advocacy to help save lives.

Resilience Communication Mitigates the Negative Relational Effects of Topic Avoidance: Evidence from Parental Caregiving and COVID-19 Pandemic Contexts.

Communicating about hardships with close others can be challenging, leading to avoidance of hardship-related topics. Although typically considered relationally damaging, topic avoidance could serve as a beneficial or neutral strategy when paired with relationally affirming communication. The current research investigates if the resilience communication processes outlined in the communication theory of resilience mitigate the negative relational effects of topic avoidance. Hypotheses are tested in two different contexts: sibling communication during parental caregiving (N=207) and spousal communication in the first months of the COVID-19 pandemic (N=598). The processes of crafting normalcy, communication networks, and productive action were beneficial across contexts. When participants reported higher engagement in these processes, topic avoidance was not significantly related to relationship satisfaction. At lower engagement levels, topic avoidance was negatively related to relationship satisfaction. Nuance between contexts existed. For example, humor moderated the effect of sibling caregiving topic avoidance but not spousal COVID-19 topic avoidance.