This study examines the growing issue of power outages caused by natural disasters and proposes the use of net-zero energy houses (ZEH) as a safe alternative to traditional shelters. A ZEH, equipped with an independent energy system, can maintain essential living standards such as thermal comfort and 24-hour air conditioning during a summer power outage, reducing the risk of heatstroke. The research tested a ZEH in Japan, confirming its ability to support critical household appliances like refrigerators, lighting, and water heaters for up to 72 h. This demonstrates the ZEH's potential for offering safe, comfortable shelter during emergencies while addressing problems like poor sanitation and lack of privacy found in typical shelters. The experimental ZEH is located in Shizuoka, Japan, is a steel structure, and has a floor area of 110.94 m2 and overall heat transmission coefficient (UA) of 0.48 W/m2·K. The ZEH was equipped with a 5.1 kW photovoltaic system and 5.6/11.2 kWh storage battery (BT), which produced an output of up to 2.0/4.0 kVA. A ZEH with a 5.6 kWh BT can provide for ventilation and living/dining room/kitchen air conditioning (AC), refrigerator, television, lighting, mobile phone charging, rice cooker, microwave, electric kettle, and heat pump water heater during a 72-h power outage. The ZEH with a 11.2 kWh BT can also provide bedroom AC and high-load home appliances for lunch and dinner, in addition to a 5.6 kWh BT. The use of AC in a self-supporting circuit maintained the thermal environment at a low heat stroke risk.