Clean Services Research Articles

Pelayanan Air Bersih oleh Badan Pengelolaan Air Bersih Nagari (BPABN) di Nagari Lansek Kadok Kabupaten Pasaman

This research is motivated by the lack of optimal implementation of public services, especially clean water services carried out by the Nagari Lansek Kadok Clean Water Management Agency (BPABN) in Nagari Lansek Kadok, Pasaman Regency because there are still customers who complain about the services provided by BPABN. This type of research is qualitative with descriptive methods. The selection of informants was carried out using a purposive sampling technique. The types of data are primary data and secondary data collected through observation, interviews, and documentation studies. Meanwhile, data validity testing was carried out using source triangulation techniques. Then the data is analyzed by means of data reduction, data analysis, and drawing conclusions or verification. Based on the research results, shows that the implementation of public services provided by the Nagari Lansek Kadok Clean Water Management Agency in Nagari Lansek Kadok, Pasaman Regency is still not optimal, because there are still customers who complain about the management's slowness in responding to customer complaints. The quality and quantity of BPABN managers in implementing public services are inadequate, as well as inadequate physical service facilities owned by BPABN.

Strategy development for domestic water use reduction in special economic zone of Thailand through water user perception and factor analysis

Ensuring a reliable water supply is critical for the success of Thailand’s Eastern Economic Corridor (EEC) Development Plan, a pivotal initiative aimed at boosting the country’s GDP. To address water limitations and high activity density in the pilot area, the EEC has implemented a policy to reduce water usage across all sectors, with a specific emphasis on the domestic sector. However, the complex nature of consumption patterns and diverse perspectives among domestic user present challenges to implementing effective top-down strategies for water management. This study employed a mixed-methods approach to investigate residents' and service sectors' perspectives on water management in the EEC. A questionnaire administered to 621 respondents, coupled with Principal Components Analysis, identified key factors influencing domestic water management: 1) the efficiency of water management and services, 2) community awareness and participation in addressing water issues, and 3) access to clean water services. The findings revealed that respondents perceived an unstable accessibility to clean water and services, coupled with low participation in water management. A notable inconsistency arose between respondents' perception of their water consumption and actual water use calculated from billing records, indicating an underestimation of their own water usage. With an average water consumption exceeding 200 L per capita per day, this poses a significant challenge compared to regional norms. In discussions with communities, participating in efficient water usage strategies was found to be more challenging than reduction-focused approaches. Moreover, there was a recognition and acceptance of wastewater recycling, contingent on water quality and appropriate usage objectives.

Does water accounting support sustainable water and business risks of clean water management?

Business risks associated with clean water companies include losses and downsizing loyalty of water users. This risk comes from responsibility, reliability and transparency of clean water sustainable management. This can be solved with water accounting. The explanatory overview explains the water management model using sustainable water accounting approach. The narrative review method consists of a compilation, tables, comparison and summary of research results. The articles are collected in a literature review study from accredited journal websites (Sinta, Emerald, Science Direct). After searching for a research paper keyword criteria the results show that water accounting, in addition to reducing the business risk of clean water service providers, it also supports sustainable water supply. Water calculation components such as gross income, net flow are available water, water emissions and emissions provide transparent and accountable information. The water accounting components can analyze water use, scarcity and productivity to make predictions the need for clean water, because the amount of water produced and used per day can be known for sure. Implementation requires leadership and community engagement sustainable protection of groundwater that the community can enjoy in the longterm supply of clean water.

Analisis Faktor-Faktor Tunggakan Rekening Air Pada Perusahaan Daerah Air Minum (PDAM) Tirtanadi Provinsi Sumatera Utara

PDAM Tirtanadi is a company that provides clean water services to the general public, especially residents of HM Yamin and the surrounding area. PDAM Tirtanadi runs its operations with profits from customers who use its services. However, due to the large number of customer arrears, especially at the HM Yamin branch, the income received by PDAM Tirtanadi is less. The aim of this research is to identify variables that have the potential to cause customer water account arrears at the Tirtanadi Regional Drinking Water Company (PDAM) HM Yamin Branch. This study uses qualitative descriptions. In addition, during the research process, this research was carried out through observations, interviews and interviews, and document analysis. The research results show that the factors that cause water bill arrears include; 1) Customer economics; 2) Water is not running; 3) Water quality; 4) Buried meters; 5) Customer behavior to delay payment; and 6) Usage soars.

Public Sector Greenness and Cleanliness in Ethiopia

Across the globe, calls for clean, green, and environmentally sustainable public sectors are growing louder, driven by the urgent need for a sustainable society, environment, and green development. These sectors act as crucial engines, both coordinating actions and promoting accountability across the private, government, and civil society spheres. However, in the Ethiopian context, information remains scarce on how employees and customers perceive the link between sustainability, clean and green environments within the public sector, and how these environments impact employee work motivation and productivity. This study dives deep into these questions, investigating the state of sustainability ethics and green/clean public sector maintenance in Ethiopia. It examines employee awareness, the challenges of building and running such workplaces, and ultimately, the perceived effects of clean and green working environments on the Ethiopian public sector. Employing a Concurrent Mixed Methods Design, the study utilizes both quantitative surveys with employees and customers and qualitative interviews with leadership positions. The findings reveal multifaceted impacts of green and clean public services, with the most resounding theme, supported by existing research, being the direct link between sustainable workplaces and higher productivity and success. These positive effects manifest in various ways, from increased employee and customer satisfaction, enhanced commitment and productivity, and the promotion of peace and stability, to laying the foundation for a healthy and productive society.

Analysis of Urbanisation’s Relationship with Clean Water Supply Ecosystem Services in Sukoharjo Regency, Indonesia

The phenomenon of urban population growth is a global concern which will result in a decrease in the value of ecosystem services in an area. Sukoharjo Regency is an area affected by the development of Surakarta City; therefore, rapid growth is taking place. The objective of this study is to investigate the interplay between urbanization, ecosystem services, and the provision of clean water in Sukoharjo Regency in 2022. The methods used in the study were calculating the percentage of the urban population to determine the level of urbanisation, AHP and overlay to ascertain the ecosystem service score, together with cross-tabulation to establish the relationship between these two variables. The result of this study is that the level of urbanisation produces a pattern that districts in the north tend to comprise a higher level. The clean water supply ecosystem services in Sukoharjo Regency obtained results dominated by the low to medium level. The situation regarding the level of urbanisation and ecosystem services in Sukoharjo Regency reveals a relationship where an increase in the level of urbanisation will reduce the value of ecosystem services.

Model for Determining Follow-up Actions in Slum Areas in North Sumatra: Case Study in Tebing Tinggi City

Even in various cities, inadequately habitable residential areas tend to become slums and no longer meet the standards of a healthy residential environment. This study utilizes descriptive analysis and multiple linear regression analysis with a total of 100 respondents. The Slum Environment Follow-up Determination Model shows the results of the settlement conditions in Tebing Tinggi City, where many people live in unsuitable places, with damaged or inadequate building structures, high housing density, and wooden buildings. As a result, they are vulnerable to fire hazards. Additionally, there is a lack of clean water services, drainage facilities, household waste disposal, waste management, and poor environmental road quality (many roads lack upper pavement or are dirt roads), as well as inadequate street lighting. The low levels of education and income indicate a low socioeconomic status in the slum areas of Tebing Tinggi City. Factors such as Building Density Level (BDL), Environmental Drainage, income, and education collectively significantly influence people's decisions to live in slum environments. However, factors such as Building Density Level (BDL), Environmental Drainage, income, and education partially influence people's decisions to live in slum environments. The pattern of community participation in tackling slum areas remains the same, with an average of 57% not participating in decision-making, implementation, achievement, and program result evaluation.

Analisa Peningkatan Pelanggan Pasang Baru di Pelayanan Teknis Barat PDAM Surabaya Menggunakan Metode SOAR

PDAM Surya Sembada Kota Surabaya is a regional company (BUMD) that focuses on clean water services in the Surabaya area. Therefore, service must be improved more, especially in the Western Technical Services department, where to improve customer service, new installations are carried out analysis. The method used to analyze improvements in new installation services is using the SOAR method. The SOAR method is a method used to strengthen organizations both internally and externally. Then, using the SOAR method, an IFE value of 3.7 and an EFE value of 3.02 is obtained, then these values ​​are entered into cell I with a green index. This value shows that the West Technical Services Department is in a developing position at this time, especially in new installation services which are experiencing an increase. With this situation, it is hoped that the Western Technical Services department can maintain what has been achieved to date. And it is hoped that we can improvise to strengthen what has been built.

ANALISIS KUALITAS LAYANAN PERUSAHAAN DAERAH AIR MINUM PADA PELAYANAN AIR BERSIH DI KECAMATAN TIRAWUTA KABUPATEN KOLAKA TIMUR

The research aims to analyze the quality of PDAM Tirta Simbune services in East Kolaka Regency, with a focus on clean water services in Tirawuta District. East Kolaka Regency has abundant water resource potential, but there are still various challenges in providing quality and adequate drinking water to the community. This research uses secondary data analysis methods and customer surveys to identify existing problems and increase understanding of customer needs and expectations for PDAM services. Data was collected from PDAM, the local government, and through a survey involving several PDAM customers in Tirawuta District. The research results illustrate that the service quality of PDAM Tirta Simbune is quite good when seen from direct evidence, reliability, responsiveness, assurance and empathy, but there is still a need for improvements in facilities and infrastructure. Meanwhile, factors that influence service quality are external influences and also internal influences. Internal influences can relatively be controlled by the company, for example, facilities and infrastructure, discipline, employee responsibility, employee ability, politeness, speed of response, ease of service procedures, suitability of procedures, clarity of service, and thoroughness of transactions, while external influences such as building relationships with customers, flow Dry season, rainy season flow and professionalism in resolving customer complaints.

ANALISIS JARINGAN PIPA DISTRIBUSI AIR BERSIH DI DESA SRIMULYO KECAMATAN AIR SALEK KABUPATEN BANYUASIN

Srimulyo Village, Air Salek District has a water connection with PDAM Tirta Betuah as a clean water service provider. The problem that occurs is the lack of water pressure, so it cannot meet the need for clean water for 24 hours. Apart from loss of head, it is projected that there will be changes in population which will increase the burden on clean water capacity at the research location. This research was conducted to determine the existing clean water needs, population projections, and determine head loss. This calculation uses geometric methods to calculate population projections, as well as the Hardy Cross method to calculate pressure loss. In the drainage area in Srimulyo Village, the total need for clean water in 2022 is 371,760 lt/day, the projected population for the next 5 years in 2027 is 5,164 people, and in the next 10 years 2032 it is 6,435 people. And the loss of pressure height occurred in block 3, namely 6.03 m and the remaining pressure was 33.34 m. This is caused by a change in pipe diameter from 6 inches to 4 inches.

Fiscal policy and economic growth in Sub-Saharan Africa: Do governance indicators matter?

This study investigated the linkage between fiscal policy-governance indicators interaction and economic growth in 36 Sub-Saharan Africa (SSA) countries from the periods of 2011-2021 inclusive. The study employed two-step system Generalized Method of Moment (GMM) estimation technique due to its practical relevance in panel data analysis. The data obtained from World Bank and World governance indicator was checked for unit root through the help of Im Pesaran Shin and Levin-Lin-Chu unit-root tests, and the result revealed that data was stationary and safe for further analysis. The result of the study also presented that direct economic effect of fiscal policy is negative and significant in SSA countries. However, the interaction of fiscal policy with governance indicators has positive and significant effect on economic growth. Accordingly, before interacting with governance indicators, a percentage change in fiscal policy leads to a 0.20 percent decline in economic growth of SSA countries. Contrary to this, the interactive coefficient of fiscal policy and government effectiveness (0.019) and interactive coefficient of fiscal policy and corruption control (0.0046) are found to be positive and significant. Further, the finding of the study revealed that fiscal policy-voice and accountability interaction coefficient (0.011) and interactive coefficient of fiscal policy-regulatory qualities (0.014) are positively and significantly affecting economic growth of SSA countries. The policy implication is that policy makers in SSA countries should encourage economic policies that improve government effectiveness, strong corruption control, clean public services and better regulatory qualities.

Pengaruh Penggunaan Media Filtrasi Terhadap Kualitas Air Sumur Gali di Kota Sorong

Sorong City is a city in Southwest Papua Province, with an area of 1,105 km2. The need for clean water is not directly proportional to the mapping of clean water services provided by the government so far it has not reached 30% of the total population in the Sorong City Region. The aims of the study were to analyze the existing water quality in Sorong City, to analyze the effect of the filter media on the planned filtration device on the water quality of the research sample, and to analyze the cost of the planned filtration device. The method used is a qualitative method that is carried out is the monitoring and interpretation of water quality data including physical and chemical quality. Observations of water from dug wells in the City of Sorong have the quality or nature of water that smells, has a salty taste, and is slightly brown in color. Of the 3 samples analyzed according to the existing location, only 2 samples were quality standards, the effect of the filtration media on water quality from 3 samples. Filtration equipment with filtration media 1 has an average per parameter of sample 1 of 25.78%, sample 2 of 36.59%, and sample 3 of 21.86%. The filtration device with 2 filtration media has an average sample 1 of 34.24%, sample 2 of 49.51%, and sample 3 of 25.44%. The filtration device with 3 filtration media has an average sample 1 of 22.32%, sample 2 of 30.6%, and sample 3 of 20.87%. and the cost of making a filtration device with filtration media 1 is IDR 300,000.00, filtration media 2 is IDR 295,000.00, filtration media 3 is IDR 290,000.00. The recommended filtration device is one that uses 2 filtration media.

Decision Support System at PDAM Tirta Sari City of Binjai Using the Decision Tree Method in Determining Maintenance Actions for Clean Water Distribution Networks

Water is a very important need for human survival, without water there would be no life on earth. Every region should have clean water service management for community needs, especially in Binjai City which is managed by PDAM Tirta Sari, a company owned by the Binjai City government. Problems that often occur during this time are that water distributed to residents sometimes experiences problems such as difficulty in flowing water to residents' homes, leaks in distribution pipes, dirty water or smelly water if there is heavy rain. Based on the problems above, it is necessary to observe the causes of problems that occur in the distribution of clean water in the city of Binjai. As the community grows and the increasing number of people requesting the installation of new drinking water meters causes pressure on water distribution in the Binjai area, there is a problem of not being able to distribute water normally, therefore it is necessary to examine which areas need to be improved so that water distribution can be even by applying algorithms. DecisionTree. Based on the problem of maintaining the clean water distribution network, it requires a decision-making method that is able to accommodate complex problems, which provides a value to support a decision. One method that can be used is a decision tree. This method is a method that tries to find discrete approximation functions, and was built using the ID3 algorithm (Interative Dychotomizer Version 3), and for ranking using risk analysis. The system is designed using the PHP programming language with a MySQL database. From the results of the decision tree above, it is known that node 1.1 is routine inspection, routine maintenance is carried out to check problems that occur in the field with the aim of ensuring that water distribution can flow normally to residents' homes, node 1.2 monitors water quality, node 1.3 pipe maintenance, node 1.4 changes equipment and nodes 1.5 checking water pressure, where the PDAM will check the water pressure if it is known that the water in the reservoir has decreased, then it is ensured that the distributed water pressure reaches the minimum standard so that the water can reach residents' homes.

How Oil and Gas Companies can derive C-Factors in the API RP 14E Erosional Velocity Models for their ‘Clean Service’ Pipelines

How Oil and Gas Companies can derive C-Factors in the API RP 14E Erosional Velocity Models for their ‘Clean Service’ Pipelines

Tapping the Unused Energy Potential of Solar Water Pumps in India.

India seeks to deploy millions of solar water pumps to farmers who often lack access to electricity or face an unreliable power supply. Improving the use of this technology can bolster sustainable agriculture and expand clean energy services. We investigate farm-level impacts and opportunities with primary survey data (n = 292 farmers) and a large real-time pump operational data set (n = 1106 pumps). By modeling the potential solar generation of off-grid solar water pumps, we estimate 300-400 kWh/month of unutilized solar energy per pumping system, representing up to 95% of potential generation. While farmers report increased revenues and ease of pump operation, unsolved challenges concerning the lack of panel cleaning and tracking remain. Pump operational data show pump usage in the summer and monsoon seasons and an expansion of irrigation to grow crops in the winter. Relative to emissions associated with the use of diesel pumps, solar pumps that are highly utilized reduced life cycle CO2-eq emissions by 93% on average, while the pumping systems with the lowest use result in a net increase of 26% relative to the diesel alternatives. Based on observed usage rates, approximately 70% of pumps had positive environmental benefits. The high share of unutilized solar energy provides a significant opportunity to use the energy for nonpumping purposes.

Exploring stakeholders’ ecosystem services perceptions across Massachusetts Bays using deliberative valuation

Deliberative methods to assess ecosystem services values formalize community members’ and stakeholders’ involvement in decision-making related to natural resources management. This paper presents the methodological design and the application of a deliberative multicriteria evaluation (DMCE) method that combines the advantages of deliberation with structured decision-making to assess community-based values of four coastal ecosystem services (valued by indicators such as Total Nitrogen, Blue Carbon, Scallop Landings, Fish Abundance) and explore the spatial variability of group values along the Massachusetts coastline. We implemented four virtual deliberative workshops consisting of stakeholders from four Massachusetts Bays (MassBays) estuarine categorizations to collect quantitative and qualitative data. Quantitative data came from individual survey results and group preferences, while qualitative data were derived through the analysis of video recordings and transcripts of deliberations. Compared to previous studies, we combined quantitative and qualitative data by using applied thematic and co-occurrence analysis to identify themes of discussion during the deliberative process. Our results show that coastal stakeholders place a particular emphasis on access to clean water and services that directly support human wellbeing and provide direct economic benefits. Differences in the quantitative and qualitative results of these deliberative tasks between groups provide insight into the need for localized policymaking instead of solely regional or statewide management. Environmental managers and policymakers will utilize these insights to address local values and priorities as they work towards implementing habitat restoration efforts.

IMPLEMENTATION OF LEGAL CERTAINTY PRINCIPLE AND ECONOMIC ANALYSIS OF LAW REGARDING ONLINE SERVICES OF DEMOGRAPHIC ADMINISTRATION IN BANDAR LAMPUNG IN IMPLEMENTING AN ELECTRONIC BASED GOVERNMENT SYSTEM

Establishing a regulation regarding information and electronic transactions (ITE), which aims to develop Information Technology, can be carried out optimally, evenly, and spread to all levels of society to educate the nation's life. Establishing an Electronic-Based Government System (SPBE) aims to realize clean, effective, transparent, accountable governance, quality, and reliable public services. The Lampung Provincial Government has made a policy regarding implementing Population Administration. Still on the other hand, the Lampung Provincial Government still needs to provide facilities and infrastructure to improve the quality of population administration services online, both at the provincial and Bandar Lampung City levels. This contradicts the principles, goals, and ideals of the ITE Law and the SPBE. This study uses the Normative Empirical method. The results of this study indicate that the principle of legal certainty in the online Population and Civil Registration Administration Services in Bandar Lampung City has not been implemented as evidenced by the absence of a regulation regarding facilities and infrastructure to support population administration services and civil registration via online and the services provided have not provided satisfaction towards the people of Bandar Lampung City.

Knowledge, Attitudes, and Practices of Parents Regarding Gastroenteritis in Children Under the Age of Five Attending FRRH Fort Portal City

A study was conducted to assess the knowledge, attitudes, and practices of parents and caregivers regarding gastroenteritis among children under five years at Fort Portal City Regional Health Hospital (FRRH). The study involved 96 participants and found a 16.7% gastroenteritis prevalence. Caregivers' knowledge of gastroenteritis was low, with only those with children with the disease and those without it could describe it. A significant correlation was found between gastroenteritis occurrence and caregivers' attitude towards sanitation. Caregivers who considered poor sanitation as not associated with gastroenteritis were at a 75% risk of developing the disease. Exclusive breastfeeding was found to be a protective factor against gastroenteritis, with 57.5% of children who had EBF never developing the disease. The study suggests that the population needs to be educated about gastroenteritis and the government should improve clean water and sanitation services to reduce infection exposure. Keywords: Gastroenteritis, Children aged under 5 years, Caregivers, Disease, Exclusive breastfeeding

The Development of Health Massage Establishments Participation Model under COVID-19 Situation in Phetchabun, Thailand

The purpose of research was to study participation towards Phetchabun health massage establishments underCOVID-19 situation. Informal interview, in-depth interview, and participation observation were carried outrespectively. Purposive sampling was used with 15 health consumer protection officers in charge; 11 district level, 2provincial level, 2 regional level as well as each representative of 11 districts. Then group discussion was performedwith each service provider representative of 3 zones, each resident representatives of 3 zones which were villagehealth volunteers, and 4 officials in charge; 3 district level, 1 provincial level. After implemented, participationprocesses were classified into four phases. First of all, input were recent COVID-19 situation as well as involvedregulations and laws. Secondly, participation steps were decision-making and planning, implementation, benefits,and evaluation. Thirdly, output were activities done as planned, the establishments standardized as prescribed,and cooperation network built. Lastly, outcomes were clients were assured of hygienic and safe service, circulatingfund was increased in economic system, and tourist attractions were become. In summary, as the networks ofhealth massage establishments were built, they served as significant channels to exchange experiences, to shareknowledge, to send messages, and to encourage. Clients were provided standardizes services that they firmlybelieved safety and clean services. Government officers deeply understood the providers and the practitionersof authentic practices in communities while they achieved their performance objectives. Since the standardizedservices attracted more clients, their incomes were risen.

EVALUASI PENURUNAN TINGKAT KEHILANGAN AIR KOTA LIMBOTO PADA PERUSAHAAN DAERAH AIR MINUM (PDAM) KABUPATEN GORONTALO

The aim of this research is to determine the estimated magnitude of the increase in clean water demand and the service level of the Limboto Unit PDAM until 2020, as well as to evaluate the distribution of water loss levels in the Limboto City SPAM clean water network. The research method used is a case study by analyzing and evaluating the required data, including data on the number of residents, number of customers and data on the production and distribution of PDAM Limboto Unit water for the last 5 years. This research is divided into several activity stages, namely: projection of the number of consumers and amount of clean water usage, analysis of needs and level of clean water services until 2020 and evaluation of the distribution of water loss levels in PDAM Limboto City. The research results show that PDAM's water distribution capacity in 2020 to serve customer needs according to the estimated population is 229.55 lt/s out of a total number of consumers of 88,146 people. Service coverage in 2011 in Limboto City has reached 78.01%. The level of water loss that occurs in the Limboto City SPAM clean water supply system is estimated for the distribution network on average at 9.80% and for the transmission network on average at 25.94%. According to the results of the analysis and evaluation, activities are needed to increase the capacity of the transmission network and production system in stages of 40-80 liters/second, adding reservoirs, adding and replacing pipes and meters in line with the increasing number of customers and the need for clean water until 2020.