Change In Public Organizations Research Articles

The Process of Change in Public Organizations

The facts and myths of changes in technology and authority structure in public organizations are investigated using data from a case study of structural reorganization and the mechanization and automation of mail processing in the United States Postal Service. External political pressure and internal labor-management conflict combined to cause changes that were legitimated by an institutional logic of scientific management and technical progress. Improvements in productivity and overall mail service have been limited by political and institutional considerations that continue to govern the operation of the Postal Service.

Explaining Technological ChangeFrom the American System to Mass Production 1900-1932: The Development of Manufacturing Technology in the United States.David A. HounshellForces of Production: A Social History of Industrial Automation.David NobleWork Transformed: Automation and Labor in the Computer Age.Harley Shaiken

Previous articleNext article No AccessReview EssayExplaining Technological Change From the American System to Mass Production 1900-1932: The Development of Manufacturing Technology in the United States. David A. Hounshell Forces of Production: A Social History of Industrial Automation. David Noble Work Transformed: Automation and Labor in the Computer Age. Harley Shaiken Walter W. PowellWalter W. Powell Search for more articles by this author PDFPDF PLUS Add to favoritesDownload CitationTrack CitationsPermissionsReprints Share onFacebookTwitterLinkedInRedditEmail SectionsMoreDetailsFiguresReferencesCited by American Journal of Sociology Volume 93, Number 1Jul., 1987 Article DOIhttps://doi.org/10.1086/228714 Views: 16Total views on this site Citations: 16Citations are reported from Crossref Copyright 1987 The University of ChicagoPDF download Crossref reports the following articles citing this article:Peter André Busch Crafting or mass-producing decisions: Technology as professional or managerial imperative in public policy implementation, Information Polity 25, no.11 (Mar 2020): 111–128.https://doi.org/10.3233/IP-190163Sut I Wong, Christian Fieseler Chapter 3: Making the Digital Transformation Work, (Aug 2018): 43–58.https://doi.org/10.18261/9788215031583-2018-04Sudhir Rama Murthy, Monto Mani Discerning Rejection of Technology, SAGE Open 3, no.22 (Apr 2013): 215824401348524.https://doi.org/10.1177/2158244013485248Markus Hammori, Joachim Herbst, Niko Kleiner Interactive workflow mining—requirements, concepts and implementation, Data & Knowledge Engineering 56, no.11 (Jan 2006): 41–63.https://doi.org/10.1016/j.datak.2005.02.006Nikolaus Kleiner Delta analysis with workflow logs: aligning business process prescriptions and their reality, Requirements Engineering 10, no.33 (Sep 2005): 212–222.https://doi.org/10.1007/s00766-005-0004-7Niko Kleiner Supporting Usage-Centered Workflow Design: Why and How?, (Jan 2004): 227–243.https://doi.org/10.1007/978-3-540-25970-1_15Neil Selwyn Apart from technology: understanding people’s non-use of information and communication technologies in everyday life, Technology in Society 25, no.11 (Jan 2003): 99–116.https://doi.org/10.1016/S0160-791X(02)00062-3Wanda J. Orlikowski Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations, Organization Science 11, no.44 (Aug 2000): 404–428.https://doi.org/10.1287/orsc.11.4.404.14600Niklas Luhmann Technik, (Jan 2000): 361–379.https://doi.org/10.1007/978-3-322-97093-0_12Doug Guthrie A Sociological Perspective on the Use of Technology: The Adoption of Internet Technology in U.S. Organizations, Sociological Perspectives 42, no.44 (Aug 2016): 583–603.https://doi.org/10.2307/1389575Ran Wei, Louis Leung Owning and using new media technology as predictors of quality of life, Telematics and Informatics 15, no.44 (Nov 1998): 237–251.https://doi.org/10.1016/S0736-5853(98)00008-2Robin Williams, David Edge The social shaping of technology, Research Policy 25, no.66 (Sep 1996): 865–899.https://doi.org/10.1016/0048-7333(96)00885-2 J. Ang, F. Pavri A survey and critique of the impacts of information technology, International Journal of Information Management 14, no.22 (Apr 1994): 122–133.https://doi.org/10.1016/0268-4012(94)90031-0Vern Baxter The Process of Change in Public Organizations, The Sociological Quarterly 30, no.22 (Dec 2016): 283–304.https://doi.org/10.1111/j.1533-8525.1989.tb01523.xWanda J. Orlikowski Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations, (): 255–305.https://doi.org/10.1007/978-1-84628-901-9_10Susan M. Jones, Ronald G. Stover The Diffusion of Internet Technology in Rural Minnesota, (): 270–288.https://doi.org/10.4018/978-1-60960-463-9.ch016