Certification Accreditation Research Articles

Preface JBA Vol. 17, No. 3, 2021

It contains Call for Paper, Indexer list where JBA is indexed in, copy of Accreditation Certificate, Editorial Team, Content of this edition, and From Editor greeting.

Рathogenetic methods of therapy using medicinal-table mineral water

The pathogenetic rationale for the use of «Prolom Voda» produced in the Republic of Serbia is presented. Research conducted at the accredited testing center of natural healing resources of the Federal State Budgetary Institution «Russian Scientific Center for Restorative Medicine and Balneology» of the Ministry of Health of Russia 9 accreditation certificate No. pH in the alkaline range.

NCS 기반 호텔 자격제도의 개선 방안에 관한 연구: 미국호텔협회(AHLA) 자격제도 활용을 중심으로

The study aims to analyze the problems of the current NCS-based hotelier certification system in Korea and derive suggestions for improving it. Delphi and Focus Group Interview(FGI) were used as research methods, and the survey was conducted form 22 March to 17 April 2021.<BR> The research proposed the following measures to revitalize the current certification system: Firstly, provide appropriate compensation to the certified hotelier by adopting the certification acquirer’s mandatory employment. Secondly, introduce the private certificate and use it with the national accreditation certification schemes by departmental and positional classification. Fourthly, increase the proportion of foreign languages in the certification examination. Finally, the research suggests that utilizing the certification system implemented by the AHLA would be the most appropriate alternative to expanding the availability, activating its application, and segregating departmental and positional segregation appropriately of the current certification system in Korea.

EFEKTIVITAS MANAJEMEN SARANA PRASARANA DI BALAI PELATIHAN OPERASI DAN PEMASARAN AGUS SUROTO PT KERETA API INDONESIA (PERSERO) BANDUNG)

The theme of this research is "The Effectiveness of Management Facilities at the Training Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung”. management facilities is the process of procuring and utilizing components both directly and indirectly in the education process to achieve effective and efficient educational goals. Effectiveness is reviewed by the approach of objectives, systems, constituency strategies, competitive value. The objectives of this study are 1) Obtain an overview of the effectiveness of Facilities Management in the Training Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung. 2) obtain an overview of the obstacles in the management of facilities and infrastructure at BP OPSAR PT KAI (Persero). 3) Measuring the efforts made in overcoming the strongest obstacle of managing facilities and infrastructure in the Training Center Operations and Marketing Agus Suroto PT Kereta Api Indonesia (Persero) Bandung. This study uses qualitative research because it investigates direct phenomena and describes in depth. The findings in this study are described in accordance with the research questions, namely: 1) Having an effective approach in its implementation, the organizing committee has succeeded in communicating with teachers and students in realizing effective infrastructure management goals that refer to the vision and mission of the training center. The systems approach consists of an input-process-output, monitoring and evaluation system. The strategic constituency approach is evidenced by the organizing committee and instructors who are able to meet the needs of infrastructure for the needs of stakeholders during training activities, and the training center measurement reference is to obtain accreditation certification given by the director general. The training center's competitive value approach applies modernization innovations. 2) Inhibiting factors, namely technical errors, teacher negligence in filling in the TTD and the date on the student satisfaction evaluation form, student problems, there has been no improvement in the modernization of tools in the mechanical laboratory the problem is due to illness, the committee assesses graduation with a score indicator

Impact of Accreditation Certification on Improving Healthcare Quality and Patient Safety at Johns Hopkins Aramco Healthcare.

Accreditation gained worldwide attention as a means of increasing awareness of medical errors, improving healthcare quality, and ensuring a culture of safety. Johns Hopkins Aramco Healthcare has been accredited by Joint Commission International (JCI) since 2002. The aim of this study was to evaluate the effect of the accreditation process on healthcare quality performance by maintaining compliance with the requirements of JCI's international patient safety goals (IPSGs) over a 4-year period and how this was reflected by patient safety and satisfaction. In Johns Hopkins Aramco Healthcare, the six JCI IPSGs are part of the as key performance indicators that reflect organizational performance in different services. For this study, data from January 2017 to the end of 2020 were analyzed apropos performance and correlation with patient experience. The IPSGs data analysis showed that general performance was maintained above the target values (> 90%-96%) in all IPSGs. This was significantly reflected in high patient satisfaction during this period, with Pearson correlation of 0.9 and p < 0.000. Maintaining accreditation status over time enhances patients' confidence in an organization and its leadership as providers of safe, quality healthcare services. However, individual staff perception, commitment, accountability, and responsibility have an influence on performance, the organization's accreditation status, and patients' experiences.

Stakeholder engagement in a Forest Stewardship Council Controlled Wood assessment

Forest certification has become an important element in the trade of forest and wood products in many countries worldwide. We reviewed the Controlled Wood audit process under the Forest Stewardship Council (FSC), which is one of the world’s largest forest certification schemes. We analysed an FSC Controlled Wood audit of logging operations conducted by VicForests (a government owned logging business operating in the Australian state of Victoria) within the Upper Goulburn Water Supply Protection Area. Areas >30° in slope within the catchment are deemed to be High Conservation Value Forests and they are not allowed to be logged. We: (1) analysed the level of performance required to demonstrate compliance with the FSC Controlled Wood Standard; (2) identified conflicts in the interpretation of standard; and (3) assessed the effectiveness of stakeholder engagement. Using a Digital Terrain Model, we found that 160 cutblocks or 75 % of the 214 areas logged between 2004 and 2019 in the Upper Goulburn Water Supply Protection Area were characterized by slopes >30°. Hence, they were steeper than the limits specified under state-based regulation. However, the FSC accredited certification body auditing VicForests claimed that logging was allowed on these slopes. This contradicted the regulatory authority’s interpretation of compliance. It is therefore critical that accredited FSC certification bodies verify evidence submitted in audits, particularly where that evidence is contested by the applicant forest management enterprise. Where state-based regulation is used, consistency in the interpretation of compliance is needed between accredited certification bodies and regulatory authorities. This case study highlights the important role that stakeholders, including those in civil society and academia, can play in certification schemes such as FSC.

Association and correlation between stress, musculoskeletal pain and resilience in nurses before hospital accreditation maintenance assessment.

Objective:to associate and correlate musculoskeletal pain, stress and resilience of nurses in the maintenance of Hospital Accreditation Certification.Method:longitudinal study in two moments, before and after the Accreditation maintenance visit, March and June 2019, with 53 nurses from a hospital institution. The data collected was: sociodemographic, clinical and occupational variables, stress, osteomuscular pain and resilience. Descriptive variables, Chi-square test, t test, Fisher’s exact test, Pearson’s correlation and Spearman’s correlation coefficient were used.Results:most of the study participants had average stress levels before and after the evaluation. Most of those who reported pain were at medium stress levels at both times. The resilience capacity increased after the evaluation, which demonstrates that the experienced stressors were adequately addressed. There was no significant association between the cortisol levels and the perceived stress.Conclusion:occupational stress and musculoskeletal pain were experienced by nurses during the Accreditation processes. It was evident that individuality permeated the perception of stress and resilience allowed to overcome the tensions experienced. The study identified that there is a need for planning and implementation of actions to collaborate with the nurses in the best confrontation, aiming to promote resilience.

Environmentally benign recycling of gold-bearing silicate–carbonate mill tailings

The bulk of the global gold reserves concentrate in mining and processing waste. This gold represents very fine and scattered particles, which complicates recovery. Implementation of a new method for dispersed micro-size gold in a patent-protected machine, including heating, melting, post-cooling milling and gravity separation, in the tests of rebellious silicate–carbonate ore has proved dissociation of gold and coarsening of gold particles. As a consequence, gold recovery in gravity separation can be largely improved, especially in case of reduced number of particle sizes and when close-cut fractions are processed separately. Cyanation after thermal treatment allows all gold to be extracted. On the other hand, melting of waste produces slag to be recycled as well. Recycling alternatives of any manmade products, and, in particular, slag, should base, for the first turn, on the environmental impact analysis, especially, regarding soil. The chemical composition of slag is compared with reference allowable concentrations of toxic substances in soil and with governmental standards set for feed for different process flows. The environmentally safe flow chart is proposed for integrated processing of gold-bearing silicate–carbonate mill tailings by thermal treatment which recovers disperse micro-size gold while slag is usable as an aggregate in backfill mixtures and as a corrective ingredient in the cement industry. The proposed flowchart is applicable to recycling of mining waste in different processing scenarios of goldbearing silicate–carbonate ore. The study was carried out under agreement with the Ural Mining University, State Contract No. 0833-2020-0008 Development and Ecological Feasibility Study of Mining and Metallurgy Disturbed Land Reclamation Using New-Type Improvers and Fertilizers, in association with and using the equipment of the Shared Use Canter at the Federal Research Center for Biological Systems and Agrotechnologies of the Russian Academy of Sciences, Accreditation Certificate No. Ross RU.0001.21 PF59, Unified Russian Shared Use Center Register, http://www.ckp-rf.ru/ckp/77384.

Organizational Citizenship Behavior among Nurses: The Influence of Organizational Trust and Job Satisfaction.

AIMThis study was conducted to determine the relationship between nurses’ organizational citizenship behavior organizational citizenship behavior and organizational trust and job satisfaction.METHODThis descriptive study was carried out in March and April 2014 among 429 nurses working in a private hospital which had an International Joint Commission International Accreditation Certificate. “A Descriptive Information Form”, “Organizational Citizenship Behavior Scale”, “Organizational Trust Inventory” and “Minnesota Job Satisfaction Scale” were used in data collection. The required permissions and approvals were obtained from the authors of the scales, the ethics committee and the institution. Frequency, percentage, Pearson Correlation and multiple regression analysis were used in the analysis of the data.RESULTSIn this study, it was determined that organizational citizenship behavior levels of nurses were high (M=5.45±0.59). It was determined that the nurses demonstrated the highest organizational citizenship behavior with regard to conscientiousness (M=6.10±0.56), and they demonstrated the lowest organizational citizenship behavior with regard to courtesy (M= 4.54±0.69). It was determined that organizational citizenship behavior had a significant positive relationship with organizational trust and job satisfaction (p<0.001). According to the regression analysis, it was determined that organizational trust was explained with 13.5% of the nurses’ organizational citizenship behavior levels while job satisfaction was related to 80.9% of the nurses’ organizational citizenship behavior levels.CONCLUSIONAs a result of this study, it was found that organizational trust and job satisfaction influenced organizational citizenship behavior. Nursing managers should encourage improvements and make plans to teach nurses behaviors beyond those normally expected.

Analysis of personnel resources of doctors according to «dentistry» profile in units providing medical care in outpatient and inpatient conditions

In the health-care system in the Russian Federation, the units providing medical care in outpatient and inpatient conditions employ more than 55,000 individuals of dental doctors of various specialties, dental doctors and dental hygienists every year from 2014 to 2018. The availability of dentistry by doctors tends to decline from 4.20 (2014) to 3.75 (2018). By 2018, 99.45% of dentistry doctors and 99.3% of dental doctors have a specialist certificate and accreditation certificate. 38.16% of dentistry doctors and 54.88% of dental doctors confirmed their qualification category. In dynamics there is a tendency to decrease the passing of certification for obtaining qualification category by these specialists. These facts show a decrease in the availability and quality of dental care, as it is ensured by the availability of the necessary number of health workers and their level of qualification.

Hygienic assessment of chemical composition of pollutants generated in various ways of consumption nicotine-containing product

Introduction. Lack of studies proving or denying passive smoker health risks caused by electronic cigarettes prevented from introducing restrictive measures and considering them to be tobacco products as early as in 2013. Indoor air pollution by consumed nicotine-containing products in extra-low concentrations which could be detected using high-tech lab mass-spectrometry techniques was the object of study. Material and methods. “Unknown composition” air sampling was carried out in the process of simulation tests. Three types of tobacco products were used in the tests: tobacco cigarettes, electronic nicotine-delivery system (ENDS), battery-powered heat-not-burn tobacco cigarettes (IQOS) with tobacco sticks. “Unknown composition” air samples were analyzed for volatile organic compounds, medium volatile organic compounds, polycyclic aromatic hydrocarbons (total and separately 16 priority PAHs, inorganic elements (Si, Pb, Cu, Cr, Ni). Sampling was carried out three times a day on separate days for each type of product and control, a total of 12 “unknown composition” air samples being collected. The study of “unknown composition” air samples was carried out at the accredited chemical-analytical center “Arbitrazh” of the D.I. Mendeleev Institute of Metrology (accreditation certificate РОСС RU.0001.510650).Results. A total number of 115 chemicals were determined, and among them, substances significant concentrations of which are most likely related to tobacco or nicotine consumption, as compared to control, and depend on the type of nicotine-containing product, were identified. Statistically significant concentration excess (р≤ 0.05), as compared to control, was seen for 27 chemicals in indoor air polluted by-products of consumed tobacco cigarettes; when using electronic nicotine-delivery system (ENDS) the excess (р≤ 0.05) was shown for 2 chemicals, i.e.: acenaphthylene and benz(a)perene, and when using heat-not-burn tobacco products (IQOS) the excess of studied chemical concentrations in comparison with control was not reported.Conclusion. Findings of comparative analysis of “unknown composition” air sampling give evidence that a much larger number of harmful chemicals at significantly exceeded concentrations (р≤ 0.05), including those causing human health risks, is released when smoking cigarettes, as compared to using ENDS or IQOS.

A study of environmental disclosures practices in Chinese energy industry

In 2016, China increased sustainability practices among companies listed on China’s stock market, making environmental regulations one of their integral policies. This states that highly polluting industries like the energy industry are required to comply with the sustainability requirements set. Concerning this event, research was conducted in 2016 to 2017, on the development of environmental disclosure (ED) practices in China and the impact of different variables on environmental disclosure index (EDI). Focusing on 150 energy companies listed on the Shanghai and Shenzhen stock exchange, the findings show that if the company had a better ROA, firm size, leverage and environmental accreditation certificate, they would like to publish more relevant environmental information.

ACTUAL PROBLEMS OF COOPERATION WITH ORGANIZATION OF FOREIGN STATES IN THE SPHERE OF FORENSIC EXPERT ACTIVITY

The article shows the role of international cooperation in the field of forensic expert activity. On development of forensic expert institutions of the Ministry of Justice of Ukraine and the expansion of the possibilities for forensic examinations have a positive effect their activity in the implementation of international contacts: the organization of joint international scientific and practical conferences, seminars, internship of specialists with the purpose of sharing work experience, training of forensic experts, familiarization with the organization of activities and advanced methods of conducting forensic examinations and expert studies, allows a specialist there constantly to be aware of the latest achievements of science and to use the experience of their colleagues from other countries. Currently, work is underway to conduct joint scientific developments, training of highly qualified scientific personnel, but this is not specified in Art. 24 of the Law about forensic science, and therefore we propose this article be amended as follows: "State specialized institutions that perform forensic examinations are entitled establish international scientific ties with the institutions of forensic science, criminalistics and so on other states for the purpose of joint research and development, exchange of scientific and methodological information and printed publications, use of common international information funds, data banks, training, retraining and advanced training of forensic experts, international conferences, symposia, seminars, joint publications in forensic science and criminalistics, training of highly qualified scientific personnel". In connection with the further development of international cooperation, it is desirable in the staffing of forensic institutions to provide for such a structural unit as the International Relations Department. In 2018, KhRIFE obtained the Accreditation Certificate for compliance with the requirements of the international standard ISO/IEC 17025. The collection of scientific proceedings "Theory and Practice of Forensic Science and Criminalistics" is included in the international scientometric database Index Copernicus. The development of international cooperation in the field of forensic science will contribute to enhancing the scientific and methodological potential of forensic expert institutions, developing new directions and types of forensic expert activity, and increasing the effectiveness of the fight against crime.

66 EFOMP: A global Player in the Education and Training of Medical Physics Experts

Introduction Promoting of education and training programmes is one of the columns of the mission of EFOMP. In this paper, I will briefly outline the initiatives taken from EFOMP in this field, namely: -The European School for medical Physics Experts (ESMPE) -The European Examination Board (EEB) - The participation of EFOMP in the EUTEMPE-RX network. ESMPE EFOMP organized in 2013 the first module which was targeted towards Medical Physicists who would like to achieve Medical Physics Expert status in the Nuclear Medicine subspecialty. Since then, nine editions of the school have been completed with more than 400 participants coming from all European countries (see Fig. 1). Download : Download high-res image (219KB) Download : Download full-size image The geographical distribution of participants demonstrate that this is perceived by participants as a European forum where state of the art information regarding technologies, methods and novelties in the field of medical Physics can be efficiently gathered and shared (see Fig. 2). Download : Download high-res image (270KB) Download : Download full-size image A distinctive tract of the school is to provide subsidized fees for a certain number of participants coming from low income European countries. ESMPE at the second European Congress of Medical Physics – August 22, 2018, Copenhagen, Denmark The main congress (ECMP2018) will take place from 23 to 25 August 2018 in Copenhagen. Satellite meetings will be held in conjunction with the ECMP2018 on the 22 of August. Among them, ESMPE organized three satellite meetings. 1. Statistics in Medical Physics 2. Fundamentals of Nuclear Medicine Dosimetry 3. IMRT&VMAT planning in practice EEB In many of EFOMP’s NMOs a local examination board has not been established. Currently medical physicists from such countries face difficulties in providing the necessary qualification evidence when they seek employment in other EU Member States. The EEB has been established to facilitate the harmonization of medical physics standards throughout Europe, so facilitating the mobility of medical physicists The EEB main aims are to introduce 2 European Diplomas in Medical Physics: • EDMP (European Diploma for Medical Physics) • EACMPE (European Accreditation Certificate for Medical Physics Experts) The first round of EEB exams for Diagnostic and Interventional radiology took place in Prague July 6 and 7 2017. The second EEB round of examinations will took place August 21 and 22 2018 in all three fields of Medical Physics and will be held in conjunction with the 2nd ECMP 2018 in Copenhagen. EUTEMPE-RX Eutempe-RX is a Network of excellent teaching centers, which provides dedicated courses at EQF level8. The course contents are driven by the ”Guidelines of the MPE project” with the support of a Scientific Advisory Board and they consist in balanced e-learning (40 hours workload) done through a Multicampus Educational and Training platform and face-to-face sessions (40 hours workload). The educational tools and methods includes: • Creation of ”groups of learners” and guided tasks prior to the face-to-face moments • Online communication & feedback between teachers and learners • Interactive self-assessment test • Up-to-date multimedia material • Solutions for practical training • Interactive exercises • Databases of Material

Third party audits of the psychosocial work environment in occupational health and safety management systems

Occupational health and safety management (OHSM) systems certified according to OHSAS 18,001 are gaining importance. A key element in OHSAS 18,001 is third party audits. Psychosocial risks are only briefly mentioned in the standard, and the question therefore remains whether audits in practice cover these risks to a sufficient extent. The article provides a first answer to this question through a study of the whole value chain from accreditation of certification bureaus to the subsequent audits and workplace reactions. The results indicate that the accreditation body pays limited attention to psychosocial risks. Furthermore, auditors are often uncertain as to how they should handle such risks. As a consequence, although auditors may pin point psychosocial work environment issues, auditing practices do not ensure a consistent and encompassing coverage of these issues in their audit reports. Of particular concern is the fact that the strongest instrument (non-conformity) is not utilised at all when auditing psychosocial work environment issues. In sum, the results call for stronger inclusion of the psychosocial work environment in the standard as well as in the accreditation and audit processes.

ANALISIS MOTIVASI BIDAN DALAM MERUJUK PASIEN UNTUK DILAKUKAN TINDAKAN SECTIO CAESAREA DI PPK II BPJS DI WILAYAH KECAMATAN MAKASAR JAKARTA TIMUR TAHUN 2014

This thesis aimed to get a picture of the motivations of midwife in referring patients for caesarean section at PPK II BPJS in Makasar Subdistrict of East Jakarta in 2014. This research was carried out because there was a tendency that doctors had cooperation with midwives, so that caesarean section had to be performed at a specific place. The study was a descriptive study with case study design, using in-depth interviews. The informants of the study were : midwives who refered to PPK II BPJS in the Makasar Subdistrict, Head of Public Relation of PPK II, BPJS doctors, patients of private practice midwives (BPS). This study examined factors contributing the motivation of midwives in referring patients for caesarean section at PPK II BPJS based on three factors: environmental conditions, partnerships and benefits.Short distance between the hospital and private practice midwives could facilitate referral patients. Midwives had more confidence about the safety of their patients when referring to PPK II that had complete facilities. BPJS’policy also affected referral patterns for caesarean section at PPK II because the midwives who not become PPK I, they could not refer patients to PPK II directly. Some of midwives only refered to the obstetricians and gynecologists at PPK II that already had existed cooperation with the midwives. Midwives informants reported that they only refered patients with medical indications and not based on or motivated by financial rewards from the reffered. If the referring process was rewarded, then it was just a bonus and not the main goal.In addition, the informants said that the socialization of BPJS program was not adequate in the community. It was expected the provision of services at the BPJS hospital had hospital accreditation certificate. This study suggested that hospital not give rewards to the midwives for refering patients for caesarean section at PPK II. It was also advisable to midwifery professional association to have clear rules and regulation on the referring process and associated financial rewards.

STATUS AND PROSPECTS OF DEVELOPMENT OF METALLURGICAL PRODUCTION IN BELARUS

A brief analysis of the status and prospects of development of metallurgical complex of the Belarus Republic is given in the article. Statistics of the structure of manufacturing sector by types of economic activities, including metallurgical production, in the Republic of Belarus as a whole and by regions is provided. It was noted that the largest share in the regional scale – 15.6% of metallurgy exists in Gomel region, due to the location of the main flagship of the Belarusian industry – the Belarusian steel works in Zhlobin city of Gomel region. Thanks to the systematic reconstruction and upgrading of existing equipment, introduction of advanced development in the field of metallurgical equipment and technologies OJSC «BSW – management company of holding «BMC» is dynamically developing in the coming years and it is planned to overcome the 3-million milestone in steel production and a threefold boost in productivity. The large-scale project of building a new bar mill with the capacity of 700 thousand tons of rolled products per year was completed in 2015. This production eliminated the strategic imbalance between the capacity of the steelmaking complex and related industries.The most important projects of the holding companies and the perspectives of further development of the holding «BMC» were described. The year of the science -2017began to JSC «BSW» with very significant event: OJSC «BSW – management company of holding «BMC» for the first time was awarded a Certificate of accreditation as a scientific organization.

Accreditation of research in the thermo-climatic chamber - various aspects

One of the important aspects in the implementation of new products for production in the open field is the assessment of the impact of environmental conditions on their operation. Typically thermo-climatic research is carried out for such project. The laboratory of Techno-climatic Research and Heavy Duty Machines of Cracow University of Technology, equipped with a large-sized thermo-climatic chamber conducts this type of research. Bearing in mind the assurance of high quality of the conducted research, the quality management system (QMS) was developed and implemented. The article describes the requirements, scope and process of obtaining a Polish Centre for Accreditation (PCA) certificate.

CALCULATION OF MEASUREMENTS UNCERTAINTY AT CARRYING OUT OF BALLISTIC RESEARCHES

Today one of the priority problems is receiving an accreditation certificate under the international standard ISO/IEC 17025:2006 by measurement laboratories of Expert service subdivision of the Ministry of Internal Affairs of Ukraine. One of the requirements which is shown to the accredited testing laboratories, is a presence of uncertainty estimation procedure and ability to apply it. As the ballistic researches are one of the important directions of researches which are carried out in the expert subdivisions, therefore the paper is devoted to the consideration ofa question of uncertainty calculation in such measurements. In the mathematical statistics two types of paramètres which characterize dispersion of not correlated random variables are known: a root-mean-square deviation and a confidential interval. As the characteristics of uncertainty they are applied under the title standard and expanded uncertainty. An elementary estimation of measurements result and its uncertainty is carried out in such an order: description of the measured quantity; revealing of uncertainty sources; quantitative description uncertainty constituents (there are estimated uncertainty constituents which can be received a posteriori or a priori); calculation of standard uncertainty of each source, total standard uncertainty and expanded uncertainty. A posterior estimation is possible only in the case of carrying out multiple observations of the measured quantity (standard uncertainty of type A). An a priori estimation is carried out when multiple observations are not performed. In this case it’s necessary to use the information received from the measurements performed before, from the passport data on the facilities ofmeasuring technics orfrom reference books (standard uncertainty of type B). Short consideration of uncertainty concept, elucidation of the basic stages measurements result estimation and its uncertainty gives the chance to transform the theoretical knowledge into practical application of uncertainty estimation on examples of measurements uncertainty calculation during carrying out ballistic ammunition researches by two different ways.

Online Accreditation Process and DAK Management Information System (DAK-MIS) General Directorate for Accreditation of Kosovo

General Directorate for Accreditation of Kosovo (DAK) is the only National Accreditation Body in the Republic of Kosovo, based on Law No. 05 / L-117 approved in the Kosovo Assembly on 20.12.2016 and published in the Official Newspaper of the Republic of Kosovo, No. 2/12 January 2017, in accordance with international standards, assesses technical competences of the Conformity Assessment Bodies (CAB)s that deals with activities such as: testing, calibration, certification and inspection both in public and private sector. Till now application for accreditation process and all other procedures for accreditation of CABs are carried out manually, and all the documents of the application and the receipt of the certificate of accreditation are conducted in the offices of DAK manually not using an appropriate Management Information System, DAK-MIS System. Through DAK Management Information System (DAK-MIS), customers will get and proceed all needed documents online, starting from: Application for accreditation, Application review, Cost estimates and Accreditation contract, Appointment of Lead Assessor, Preliminary visit, Appointment of assessment team, Document and records review, Assessment, Reporting, Follow up assessment, Decision, Accreditation surveillance, Renewal of accreditation, Extending accreditation, Extraordinary visits, Suspending, withdrawing or reducing the accreditation through this database and getting finally the official document of accreditation. The only condition for the customers is to have internet access, following the accreditation procedure online on the new system. DAK-MIS System will facilitate the work of DAK and CABs informing through this paper the CAB's and other Interested Parties about DAK- MIS database.