Abstract
The study aims to analyze the problems of the current NCS-based hotelier certification system in Korea and derive suggestions for improving it. Delphi and Focus Group Interview(FGI) were used as research methods, and the survey was conducted form 22 March to 17 April 2021.<BR> The research proposed the following measures to revitalize the current certification system: Firstly, provide appropriate compensation to the certified hotelier by adopting the certification acquirer’s mandatory employment. Secondly, introduce the private certificate and use it with the national accreditation certification schemes by departmental and positional classification. Fourthly, increase the proportion of foreign languages in the certification examination. Finally, the research suggests that utilizing the certification system implemented by the AHLA would be the most appropriate alternative to expanding the availability, activating its application, and segregating departmental and positional segregation appropriately of the current certification system in Korea.
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