Introduction The impact of silicon technology is now being seen in all aspects of the telecommunications industry from main exchanges to private systems and from telephones to transmission equipment. The advent of the digital exchange based on computer technology has produced customer installations with switching and computing power far greater than is needed to provide facilities equivalent to the older electromechanical systems. One important consequence has been the development of systems leading to the automated office and on a wider basis integrated business information systems. The system may be self contained or may involve a computer based private exchange which in addition to the traditional function will link and process information from many sources; the factory floor, office systems, data processing centres etc., and the hardware may involve dedicated work stations, specialised telephones, VDU's, telex and facsimile machines, data storage facilities, word processors and so on. The change in technology has been accompanied by a significant increase in the plastics content of the equipment. The hub of a business communication system is likely to be the business's P.A.B.X. and if the full potential is to be realised this will be a digital electronic system which will contain a much higher proportion of organic material than electromechanical equipment. If the usage of plastics is compared in Strowger, Crossbar and Electronic equipment a general increase is found in the order of 20 : 40 : 60% of the total material content, by volume of the system; this includes plastic mouldings, wire and cable insulation and printed circuit board and component materials. The explosion in the capacity for processing information has been accompanied by remarkable reduction in equipment size and the trend for miniaturisation is continuing. The total material content of new systems is therefore significantly reduced. For example, the Strowger equipment providing 200 lines would occupy a room, equivalent Crossbar equipment would be half that size, reedelectronics would occupy one cabinet, digital equipment one shelf and the ultimate development in large scale integration would be contained on one chip.
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