Abstract
The impact of technology on communication is reviewed. Four general variables relating to business communication systems and communication technology are analyzed: channeling which involves the direction, route, and destination of information; timing which includes the time factor between message receipt and transmission; editing which considers message modification; and abstracting which concerns summarizing major points of a message. Fourteen statements that relate to information transmission and retrieval for each of these variables and their corresponding needed areas of research are presented. These statements will enable business communicators to understand better the relationship between communication technology and business communication systems for future research considerations.
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