Car Service Research Articles

To the question of forming the structure of technical service in Palestine

The article analyzes the existing system of maintenance and repair of vehicles in Palestine. The factors influencing the production and technical base of technical service enterprises are considered, and ways of its optimization are proposed in order to reduce the costs of maintaining the vehicle fleet. An algorithm for constructing a mathematical model is proposed to describe the studied organizational and technological processes and methods for forming the structure of car technical service. Keywords maintenance, vehicle repair, service system, optimization, factors, organizational and technological processes, scientific research, cost reduction

ОБОСНОВАНИЕ ПРОЕКТА СТАНЦИИ ТЕХНИЧЕСКОГО ОБСЛУЖИВАНИЯ С ФУНКЦИЕЙ ДЕТЕЙЛИНГА САМООБСЛУЖИВАНИЯ

The article is devoted to the issues of organizing a service station with a self-service detailing function. Automotive maintenance and repair are becoming more scientific and labor-intensive processes, requiring sophisticated technological equipment and personnel. This production structure is implemented in the form of a car service station with a self-service detailing function. Investments in opening a service station with a self-service detailing function will pay off within 2 years from the opening of the service.

STUDY OF THE DENSITY OF LOCATION OF CAR SERVICE ENTERPRISES IN NAMANGAN AND THE LIST OF SERVICES OFFERED

The problem of urban transport infrastructure is considered in terms of ensuring the rational organization of vehicle maintenance and repair based on the principle of optimal placement of car service enterprises in urban areas and the list of services offered. Factors have been identified that make it possible to solve the problem of the chaotic location of such enterprises.

Integration of urban aerial cable cars into public transit: Operational capacity limits due to passenger queuing at stations

As the airspace is increasingly gaining importance as a new frontier to improve urban mobility, aerial cable cars are being discussed and already appropriately implemented worldwide to supplement conventional modes of transport in urban areas. Transit planners and designers should carefully consider the interoperability and integration of cable car services with conventional modes of transport. In particular, excessive delays and overcrowding conditions due to deficits in interoperability should be avoided. This challenge of interoperability arises as conventional modes of transport operate predominantly on a timetable, and most cable car technologies operate in such close headways that they can be considered as almost continuous conveyors. The advantage of having almost always a transport vessel of a cable car ready for boarding ceases when large volumes of passengers arrive in batches, for example from higher-capacity modes of transport or at large events, resulting in long queues. Traditional manuals do not yet reflect these aspects of interoperability adequately. Consequently, this work filled this research gap about the interoperability of cable cars related to handling high volumes of incoming passenger arrivals that transfer in larger batches from feeder modes and often result in queues at cable car stations. The following objectives were targeted: (1) determine passenger capacity limits of conventional modes of transport acting as feeders to cable cars and (2) specify space requirements to be provided due to the potential queues that arise. To answer these, methods of Queuing Theory were used and results were placed in Levels of Services of traditional manuals. Key performance indicators included queue length, waiting time, and corresponding queue space. The results revealed that cable cars can be a useful complement to public transit but are of limited feasibility due to cumulative queues at arrival rates with larger crowds. High-capacity feeder modes (e.g., commuter rails) are limited to 20-minute headways depending on cable car technologies. Further, queuing areas of up to 1000 square meters (around 10,800 ft2) should be considered. Several operational limitations are presented as guidance for practitioners and policymakers.

Online car servicing system project report.

Online car servicing system project report.

СПЕЦИФИКА ДИАГНОСТИКИ СИСТЕМЫ ВПРЫСКА ДВС В УСЛОВИЯХ ОГРАНИЧЕННЫХ ТЕХНИЧЕСКИХ ВОЗМОЖНОСТЕЙ ОСНАЩЕНИЯ СТАНЦИИ ТЕХНИЧЕСКОГО ОБСЛУЖИВАНИЯ

The article is devoted to the problems of diagnostics of gasoline engines of passenger cars of domestic and foreign production, regardless of their brands and models with an injection system, under limited conditions, the technical possibility of equipping the engine diagnostic station with the necessary instruments and equipment, as well as qualified specialists. The number of growing cars in one year in Russia is approximately 2.3%, while the model range is updated by 1%. The functionality of car electronics due to the introduction and implementation (pulse width modulators, without wired data transmission systems, increased sensors and video surveillance cameras, alarms and can bus) increases by 10%, thereby outstripping the production and technical base of car service stations. The use and implementation of the can bus (high-speed data transmission) allows electronic control units of modern cars to help the driver in non-standard situations on highways and monitor the driver's actions in emergency cases in order to avoid a traffic accident, in addition, the electronic system allows you to execute voice commands of the driver or passengers, thereby eliminating mechanical impact on the control buttons of that or another function. Given the complexity and modernity of diagnostic equipment, appropriate personnel who have received qualified training in the region under consideration are also needed. The problems in the diagnosis of new cars with extensive electronic systems capabilities and the non-compliance of most service stations and diagnostic points of the passenger car engine injection system in a particular region of the Republic of Dagestan with the level of development and compliance of the production and technical base meeting the requirements for qualified repair of modern cars of domestic and foreign production, for objective reasons, have been studied and investigated. Effective methods of equipping the diagnostic post with various equipment with minimal loss of occupied space are recommended.

ИНФОРМАЦИОННАЯ БЕЗОПАСНОСТЬ ПРЕДПРИЯТИЙ АВТОСЕРВИСНОЙ ОТРАСЛИ

The problem of information security in the functioning of car service enterprises is considered. The relevance of this problem is shown and the purpose of the study is formulated. The issues of organization and management at the enterprise are considered as a basis. The features and the procedure for compiling the information threat model are shown.

УПРАВЛЕНИЕ ЗАПАСАМИ ЗАПАСНЫХ ЧАСТЕЙ НА МУЛЬТИБРЕНДОВЫХ АВТОСЕРВИСНЫХ ПРЕДПРИЯТИЯХ (НА ПРИМЕРЕ РЕСПУБЛИКИ КИПР)

The article presents a comprehensive study of the state and problems of spare parts inventory management at multi-brand car service enterprises on the example of the Republic of Cyprus. The general characteristics of the specifics of spare parts inventory management at multi-brand car service enterprises are presented, the foundations of the organizational model for the functioning of transport enterprises of this type, including those common to the Republic of Cyprus and the Russian Federation, are disclosed. The set of tasks for managing the inventory of spare parts at multi-brand car service enterprises has been clarified. Based on the results of a survey of executives and managers of 64 Cypriot multi-brand car service enterprises, key methods for managing spare parts stocks were identified. The results of the survey were compared with the assessment of the effectiveness of management in the subject area, typical groups of enterprises were identified according to the criterion of the main method of managing spare parts inventory and the expected management efficiency. The elements of spare parts inventory management at multi-brand car service enterprises of the Republic of Cyprus, recommended for reception into Russian practice, are identified, ways to solve the problem of improving the effectiveness of management in the subject area, common to the designated group of transport enterprises in Russia and Cyprus, including the development of automation, digitalization management, combined with the use of organizational methods (flexible supply contracts, franchising and new forms of business).

МЕТОДИЧЕСКИЕ ПРЕДПОСЫЛКИ ИМИТАЦИОННОГО МОДЕЛИРОВАНИЯ ПРОЦЕССОВ КООПЕРАЦИИ РАБОТ ПО ТО И РЕМОНТУ АВТОМОБИЛЕЙ МЕЖДУ АТП И СТО

The tasks of organizing the maintenance and repair of ambulances, based on the cooperation of their implementation in road transport organizations (ATP) and car service enterprises, are considered. Preliminary studies have been carried out and options for obtaining rational organization options using statistical simulation methods have been formulated

Car service station wastewater treatment using electrocoagulation technology

Efforts to prevent environmental pollution due to wastewater produced by car service station can be carried out using electrocoagulation technology. The purpose of this study was to analyze the effectiveness of electrocoagulation technology for treating car service station wastewater. This research is an experimental study conducted in a car workshop at PT Jaya Indah Motor Jambi City. The electrocoagulation machine used an Automatic PLC System WWTP 350 L with total dimensions of 1200 x 1200 x1700 mm, power 380Volt/20A (Stanby Steady State). Researchers compared the research data with the wastewater quality standards contained in the Ministry of Environment and Forestry Regulation No. P.68.MENLHK/Setjen/KUM/.I/8/2016. The results showed that the final value of the parameters of the treatment results using electrocoagulation had met the wastewater quality standards (TSS 19.75 mg/L; pH 6.92; BOD 8.46 mg/L; COD 25.07 mg/L; oil and fat 2.75 mg/L; and ammonia 7.12 mg/L).

PENERAPAN METODE OBJECTIVE AND KEY RESULTS PADA STARTUP KEENANSUPERCAR PLATFORM JASA PENYEWAAN MOBIL MEWAH DI BALI

Along with the rapid advancement of technology in this era of globalization, causing influence in various aspects of life, especially in the field of technology is increasing. Technology is used as a medium to achieve and pursue profit goals both in terms of sales, transactions, finance or services, for example startups. Various companies with new innovations are born, especially in the field of technology, and startups are often discussed by many people [1]. Keenansupercar is a startup that takes part in the transportation aspect, namely car rental that focuses on luxury cars. Keenansupercar is present as a car rental service platform that makes it easier for car renters to get information about the cars they want to rent in Bali. The problem faced by the Keenansupercar startup is that there is no business evaluation for achieving targets in the near future at the Keenansupercar startup, so that the achievement results are not in accordance with the target desired by the Keenansupercar startup. Therefore, the author makes a short-term business evaluation using the Objective and Key Results (OKR) method so that Keenansupercar startups can be more sensitive and responsive to changes and make Keenansupercar startups achieve the desired targets.

Inovasi Layanan Mobil Siaga Desa dalam Meningkatkan Pelayanan Publik di Kabupaten Bojonegoro

The Bojonegoro Regency Government, through the Social Service, provides innovative Village Alert Car services to improve public services to village communities in Bojonegoro Regency. This innovation will be implemented in December 2022 as a service product innovation. This research aims to determine and describe the innovation of the Village Alert Car service. This research uses descriptive qualitative research with data collection techniques in the form of interviews, observation and documentation. Researchers use the Typology of Innovation theory according to Mulgan & Albury in Muluk (2008), an innovation is said to be successful if the innovation is the result of the creation and implementation of product innovation, process innovation, method innovation, strategy or policy innovation, and system innovation. Based on this theory, the research results show that currently the Bojonegoro Regency Government has provided a safe and comfortable transportation model for village communities in the form of village standby cars. Apart from being easy to use, this transportation has no fees. It is hoped that the innovation of the village standby car service in Bojonegoro Regency will become a role model for other regions in meeting the needs of public facilities for village communities experiencing social emergencies. Although there are several obstacles that must be evaluated based on strategy or policy innovation, namely the outreach carried out by the village government must be improved further, because not all levels of society know about the village standby car policy or program. Even though there are complaints, it is not an obstacle in implementing the village standby car service and it continues to run.

Evaluasi Program Pelayanan Publik Mobil Perpustakaan Keliling dalam Meningkatkan Budaya Literasi Siswa-Siswi Kabupaten Bintan

Based on the objectives of the mobile library car public service program in improving the literacy culture of Bintan Regency students. The Regional Library and Archives Office conducts a mobile library car tour by visiting various schools. This study aims to determine the evaluation of the mobile library car public service program in improving the literacy culture of Bintan Regency students. This research uses qualitative research methods with a descriptive approach. The location of this research is at the Regional Library and Archives Office of Bintan Regency. The results and discussion show that to achieve the goal of increasing the literacy culture of Bintan Regency students, the District Library and Archives Office has implemented the public service program to schools and the reciprocity obtained results in positive things and hopes to come back to provide a forum for students.

Integrated Health and Social Care In A Woman's Shelter and Multi-Service Agency

Introduction: Evidence exists demonstrating that integrated health and social care (IHSC) can support enhanced care for highly vulnerable and marginalized population groups. One such group are homeless women. Street Haven (SH) is a multi-service women’s agency that serves homeless women who suffers from the intersection of critical health, social and financial disadvantages living in one of the poorest urban neighbourhoods in Toronto, Canada. SH provides shelter, supported housing, addictions treatment and training support services. Over the past ten years, client acuity has increased the health and social care needs of vulnerable women. The pandemic has exacerbated this. Clients have experienced chronic homelessness which is connected to trauma. They also suffer from mental illness conditions, and chronic diseases including respiratory illnesses, and gastro-intestinal illness, and diabetes. Street Haven has engaged in integrated health and social care (IHSC) to ensure that more comprehensive care can respond to the increasing client care complexity. 
 Approach: IHSC coordination with community partners have been undertaken in order to address unmet health and social care. Within the SH shelter services, partnerships with primary health care partners, hospital services and community-based crisis and mental health teams have been established. As a result, a primary care physician and psychiatrist can be accessed once weekly on site by clients. Homeless women are then attached to a physician and psychiatrist while accessing SH services. In addition, when clients experience crisis, community-based outreach mental health and crisis teams are dispatched by other organizations to SH locations. The SH addiction treatment residence services also integrate with psychiatry services with a community clinical services agency and with the community crisis team to introduce crisis and psychiatric supports for addiction service clients. Lastly, SH works with community policing to ensure that women who exhibit behaviours stemming from crisis, may have benefit of community policing services that provide SH and client with protection while offering crisis supports at the same time. They help to divert clients from hospital and correctional services.
 Results: IHSC enables SH to better meet the needs of its highly complex client base within its premises. Several benefits of the IHSC include the identification of unmet health and social care needs of our clients including psychiatric and mental health needs and management of chronic diseases and medication prescription needs; enhanced client community engagement through the referral and coordination of services with community health and social care partner agencies; minimization of crisis events on SH premise sites; and minimizing utilization of acute car and correctional services. The competencies that are absent in the organization are available due to IHSC.
 Lessons Learned: IHSC can act as a lever for women’s shelter and addiction treatment services to provide more comprehensive health and social care services. IHSC is crucial considering the austerity in government program funding in Toronto and Ontario. IHSC is another means to better serve marginalized, homeless and impoverished women to ensure that they have more equitable access to health and social care services especially where there is a gender-bias against women’s services in Toronto. 

Crimes Against Humanity and War Crimes in Slovakia?

The negative impact of the COVID-19 pandemic on global society both during the crisis and in its aftermath was tremendous. Governments chose various methods to cope with the deathly virus. While some were highly effective, others were not. In Slovakia, the government conducted mass testing of its population. The mass testing was free of charge performed by the government. The testing, using antigen tests, was conducted four times during weekends in buildings housing hospitals, schools, or administrative offices. Although testing was not explicitly obligatory, certain restrictions were applied to those who did not undergo testing. For instance, it prevented free movement of the untested; they were banned from visiting places that the government deemed not necessary or not of fundamental need, such as workplaces, libraries, banks, car service stations, opticians, dry cleaners, post offices, or the gas station. However, groceries, drug stores, or shops selling essential household products could be visited without a certificate of having tested negative for COVID-19.In April 2021, a group of Slovak citizens, calling themselves ‘Order of the Law Fellowship’, filed a complaint with the International Criminal Court stating that the mentioned mass testing conducted by the government, was allegedly part of an involuntary experiment done on the population of Slovakia. The group claimed that the government must be held responsible for allegedly committing crimes against humanity and war crimes, stipulated in the Rome Statute as core international crimes. This article aims to analyse their claims regarding the charges against the government, keeping in mind the character and severity of the core international crimes.

Disruptions in the COVID-19 Pandemic in the Supply Chains of the Automotive Industry as Crucial for the Polish Economy

The purpose of this article is to identify disruptions occurring in the supply chain of automotive enterprises operating in Poland during the COVID-19 pandemic and ways to counteract them, taking into account the type of business conducted. The specific objectives are to identify and characterise the types of enterprises operating in automotive supply chains, to identify changes during the pandemic in automotive enterprises, depending on the type of activity, and to show disruptions in automotive supply chains and ways to counteract these disadvantages depending on the type of activity. Automotive enterprises operating in Poland were selected for the study purposefully. A random selection method was used to select 500 automotive companies for the study. The data sources were surveys conducted in June 2023 among 500 enterprises in the form of a direct telephone interview. The Pearson χ2 test of independence was used to check the existing relationships between the type of business activity and the results and responses obtained in the surveys. Automotive companies experienced supply chain disruptions, regardless of the type of business. Most often, these were caused by lockdowns and official closures, low stocks of materials and products, and problems with employees. The type of business conducted was not a factor determining the type of disruptions in the supply chain. All types of enterprises reported similar problems in the supply chain, such as longer order processing times, increased transport, storage, and labour costs, and decreased on-time delivery. Disruptions were most often short-lived, up to 1 year. Car producers indicated that disruptions were longer and even longer lasting compared to sales, maintenance, and repairs. Companies countered disruptions by using mostly operational measures, which were short-lived. Only a small percentage of operators made strategic decisions and countered disruptions over a longer period. The scale of these actions was greater among manufacturers than among dealers and car service companies. The theoretical contribution to science was the identification of disruptions and ways of responding to them in supply chains in the automotive industry, depending on the main types of activities conducted. A practical contribution may be the presentation of enterprises’ reactions to the uncertainty and the recommendation that enterprises have ready scenarios for responding to occurring disruptions.

PKM Pelatihan, Perawatan Dan Service Mobil Bagi Siswa STM Di Bengkel Fikry

This PKM aims to: provide maintenance skills training and car services such as tune-ups and being able to operate repair equipment correctly as well as counseling about the field of managing a business. At an early stage, all students who took part in the training were gathered and given an initial evaluation for see their level of understanding which will later be compared with the test final (post-test). Next, in the activity stage, participants are given material related to car maintenance and service, so that participants will understand about the material presented. The material presented uses methods lectures, discussion methods, demonstrations and direct practice. The last one is final evaluation. The ultimate goal of this service activity is to give knowledge and understanding of how to carry out maintenance and car service. Assessment of the success of this activity is seen through progress knowledge and understanding as well as skills through comparison between tests initial and final tests.

CAR RENTAL INFORMATION SYSTEM DESIGN AT CV. NUSA RENTCAR BEKASI BASED WEBSITE USING THE WATERFALL METHOD

Processing data manually is felt to be very problematic, including when recording cars that are usually rented out, customer records, recording car loan and return transactions, up to reporting car loan and return transactions. Besides that, the marketing and publication activities carried out by the car rental business CV. Nusa Rentcar Bekasi to the wider community still uses pamphlets and advertisements in print media, the impact of the marketing area obtained is very limited so that CV. Nusa Rentcar Bekasi is less known by the wider community. Based on the explanation above, in order to be able to increase and expand market share, make it easy for the general public to obtain information about the services provided by CV. Nusa Rentcar Bekasi and provide convenience to the service sales department in carrying out data processing, data search to report generation, a media or website-based information system is needed that can overcome the problems faced by CV car rental. Nusa Rentcar Bekasi. In this study the system development model used is the Waterfall model. The results of this study can provide several advantages, namely information processing and data management of sales of car rental services at CV. Nusa Rentcar Bekasi is more efficient and effective.

ОПЫТ РАЗВИТИЯ МАГИСТРАТУРЫ В СФЕРЕ АВТОМОБИЛЬНОГО ТРАНСПОРТА

The article is devoted to the issue of improving the training of undergraduates at the department of “Technical operation and repair of automobiles” of Volgograd State Technical University. An analysis of the current situation with master's training is provided, and the main problematic issues are highlighted. The main factors determining the prestige of entering a master's program are considered, and a comparison is made with the general trends in the development of higher education in Russia in recent years. The directions for improving master's training at a regional university are considered. The experience of developing a new educational program dedicated to technical expertise in transport is presented. The development of the program was carried out in close cooperation with employers, which were both direct expert offices and car service companies that also carry out examination of vehicle elements. During the development of the program, partial continuity was maintained with the master’s program “Technical Operation of Automobiles,” previously implemented at the department, which simplified the transition process and also expanded the scope of professional activities of graduates. Organizational issues related to the implementation of the educational program are examined in detail, using the resources of several departments of the university and specialized enterprises, as well as with the involvement of bachelor's graduates in training at the master's level.

The Influence of Service Quality and Company Image on Customer Satisfaction of Car Service Workshop at PT. Sun Star Prima Motor Bogor

This study aims to determine and analyze the quality of service and corporate image either simultaneously or partially on customer satisfaction at PT. Sun Star Prima Motor Bogor. Sampling amounted to 100 respondents who were taken by probability sampling technique with simple random sampling method. The questionnaire was tested with validity test, reliability test, and also classical assumption test. The results of these tests are valid, reliable, and can be used for regression data. The analytical method used in this research is descriptive and verification method with a quantitative approach. The results of the study show that the variables of service quality and corporate image either simultaneously or partially have a positive and significant effect on customer satisfaction at the PT. Sun Star Prima Motor Bogor. The result of testing the coefficient of determination R (square) is 45.3%, while the rest is 54.7%. The relationship between service quality and corporate image is strong with a correlation coefficient of 0.682.