This paper presents an analytical framework for digital transformation in healthcare product supply chains. It aims to systematically analyze the impact of digital initiatives across the Supply Chain Operations Reference (SCOR) model's categories: Enable, Plan, Source, and Deliver. The study explores how digital technology enhances access, affordability, and adoption of healthcare products while influencing decision-making architecture and improving supply chain actor agency and accountability. The methods used in this study include a systematic analysis of digital initiatives within healthcare product supply chains, framed by the Supply Chain Operations Reference (SCOR) model, supported by case studies and real-world examples. The results revealed that digital technology has a profound impact on improving healthcare product supply chains in several key areas including enhancing product availability, improving affordability, and expediting the adoption of new health products. The paper indicates that digital solutions significantly enhance access to healthcare products by improving visibility and traceability throughout the supply chain, leading to better inventory management, fewer stockouts, and more efficient distribution. Furthermore, the findings suggest that digital interventions help reduce costs, contributing to affordability by streamlining procurement processes, minimizing transaction costs, and optimizing resource allocation. Additionally, the results indicate that digital tools accelerate the adoption of health products by enabling real-time data analytics, which supports faster decision-making and more efficient approval processes. The findings also reveal that digital technology reshapes the decision-making architecture within supply chains which allows for more decentralized, data-driven decisions that enhance the agility and responsiveness of supply chain actors. However, the results emphasize that the long-term effectiveness of digital solutions hinges on their ability to empower supply chain actors and improve accountability. The paper concludes that governments when developing digital transformation roadmaps, should prioritize areas where lack of information is the primary constraint.
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