The article proves the importance of using modern information technologies in the training of pedagogical and management staff in the sphere of education. The meaning of information technologies in the process of forming the head’s of the educational institution information culture is defined. The analysis of the peculiarities of its formation is given. New applications of information technologies adapted to work in educational institutions and the possibility of their successful implementation are presented. The article suggests that information processes are aimed at forming a unique open educational environment, ensuring its accessibility, providing opportunities for updating, developing and improving the quality and efficiency of educational services. The use of the information technology approach is based on the LLL (lifelong learning) paradigm that implies the concept of continuous education, its internationalization and diversification. The efficiency of the educational process in the training of teachers and heads of educational institutions depends on the high-quality content of electronic educational resources. Electronic resources are components of the educational process and important parts of the information and educational environment. The most important directions of its development are content, technical support and maintenance of information sites, monitoring the level of information and professional competence of pedagogical workers, providing informational assistance to teachers in creating individual sites, improving their computer and technical literacy. The use of new models, information and communication technologies in educational institutions makes possible to create a unique information environment where educational regulatory documents, educational and methodical materials, monographs, tutorials are placed, which altogether can help pedagogical workers to improve the educational process and increase the level of pedagogical skills. The use of educational information and communication technologies in terms of innovative models implies the use of electronic lecturers, simulators, textbooks, encyclopedias; development of situational role-playing and intellectual games using artificial intelligence; modeling of different processes and phenomena; distance learning; conducting interactive educational teleconferences; construction of systems of control and verification of students' knowledge and skills (use of control test programs); creation and maintenance of educational institutions websites; creating presentations; carrying out design and research activities.