Application Of Social Technologies Research Articles

MAKING MANAGEMENT DECISIONS IN EXTREME SITUATIONS

The article presents a general description of management activities in an extreme situation, the main directions of application of social technologies of management activities in extreme situations. The main difficulties that arise in the management of extreme circumstances are analysed and the basic principles and approaches to their solution are identified.

Application of social technologies for conflict management in the social and labor sphere

The article aims to study the peculiarities of the application of social technologies of conflict management in the social and labor sphere. The work proves the need for the development and application of social technologies as an effective tool for the prevention and effective resolution of social conflicts, which is based on taking into account the stages of its development - the pre-conflict (latent phase), actualized conflict (conflict stage/escalation); post-conflict (completion stage) and socio-psychological factors of the conflict - the conflict of the environment, the conflict of the individual and the psychological states of the individual. The approach proposed in the article consists of applying separate social technologies for each match stage. At the pre-conflict stage, work should be aimed at forecasting, preventing, and preventing competition, which involves using diagnostic social technologies. At the location of the actualized conflict - the termination of the parties' confrontation with the help of managerial social technologies; in the post-conflict period - normalization of social and labor relations and improvement of social interaction through social learning technologies. The developed social technology of conflict management performs expert-consulting functions based on a comprehensive diagnostic analysis of socio-psychological factors (conflict environment, conflict personality, and psychological states of the character) and makes it possible to put forward reasonable proposals for the prevention, localization, and regulation of conflicts depending on the results obtained. The practical use of the proposed labor conflict management model will ensure that conflict prevention and prevention will allow to obtain constructive results, which will increase the effectiveness of social and labor relations at the enterprise. Keywords: social interaction, conflict, labor process, social technologies of conflict management.

Social Technologies and Principles of Criminal Justice in the Context of its Digitalization

The paper analyzes the problems that arise in the process of digitalization of criminal proceedings, when its organizers are forced to organize the interaction of social and computer technologies, the joint development and application of which become inevitable in modern conditions. The basic concepts of social technologies theory that were originally developed as a means of organizing human activities, with criminal justice system being only one of them, are interpreted in a new way. The main contexts of application of "social technology" concept, as well as the significance of social technologies in the formulation of principles and achieving the goals of criminal proceedings are studied. The author defines a special type of social technologies, humanitarian technologies in the paper, and analyzes the relevance of this type of technology in the system of principles of criminal procedure. The author substantiates the need to distinguish between the theoretical and technological aspects of compliance with the principles of criminal justice, which allows us to reconstruct the entire system of goal-setting impact on people’s actions and social relations through the development and application of social technologies. The concept of gradual transformation of society through the use of social engineering, put forward by K. Popper, is analyzed in detail. The role of the theoretical distinction between methodological essentialism and methodological nominalism (antirealism) is reconstructed. The ideological and political contextualization of the theory of social technologies, which dominates in modern social science, is subjected to critical analysis. The author examines the ontological assumptions and methodological guidelines proposed by K. Popper for the approval of his socio-technological doctrine. The author identifies and describes the specifics of the use of social technologies in the context of the use of artificial intelligence systems in criminal proceedings. The point about the need to search for the relationship and mutual consistency of the systems of the individual and society in the process of digitalization of criminal proceedings both at the level of principles and at the level of technology is substantiated.

Estratégias em promoção aos objetivos de desenvolvimento sustentável: Experiências com a reprodução de tecnologias sociais no Brasil

A pobreza, o desemprego e as desigualdades têm sido problemas socioeconômicos perseguidos pelas agências públicas e privadas em promoção ao desenvolvimento sustentável. Para alcance aos ODS, a Agenda 2030 definiu planos de ação com vistas a articular esforços para que a qualidade de vida e o bem-estar social possam ser percebidos nas diferentes regiões do globo. No Brasil, muitas iniciativas inclusivas de geração de trabalho e renda fazem uso das tecnologias sociais. Sendo assim, o presente estudo visa analisar as especificidades da elaboração e aplicação das tecnologias sociais, bem como avaliar algumas experiências no tocante ao combate às vulnerabilidades socioeconômicas. Observou-se que nos últimos anos, muitos movimentos institucionais e coletivos foram implementados com vistas ao desenvolvimento. A constituição de comissões nacionais e regionais para acompanhar a implementação dos ODS são exemplos passíveis de serem citados. Ainda, a criação da RTS, bem como a aplicação de tecnologias sociais nas diferentes regiões do Brasil (Banco de Palmas, RICS, PAIS, dentre outras) dão conta de exemplificar os processos e conhecimentos que vêm sendo implantados com o objetivo de atendimento à Agenda 2030.

Применение социальных технологий в процессе реабилитации подростков, совершивших правонарушения

Применение социальных технологий в процессе реабилитации подростков, совершивших правонарушения

PROBLEMS OF FORMATION OF ECOLOGICAL SOCIAL WORK IN UKRAINE

Ecological social work is a new direction of social services and is based on increasing the level of environmental friendliness of the entire social sphere. Ecological social work has its history since the time of active discussion of the ecological model of social work. Active formation of ecological social work began in the XXI century. In Europe, the development of environmental social work was the result of the promotion of environmental movements and environmental NGOs, which were active in most Western European countries. The development of ecological social work began in the early 90s of the twentieth century with the creation of an appropriate base and was aimed at social services to citizens affected by the Chernobyl disaster. In the future, due to the permanent financial crisis, new directions of development of ecological social work in Ukraine were not mastered. Today, at the theoretical level, the possibilities of applying certain environmental techniques in the framework of social work with different groups of clients are actively discussed and explored. Ukrainian scientists have a special hope for the technology of ecological socialization of the individual at both the primary and secondary levels. A great achievement of modern ecological social work is the active use of ecological technologies of social work in the framework of social rehabilitation of children with disabilities. The most promising in this direction are animal therapy and its derivatives (hippotherapy, canistherapy, etc.) and garden therapy. The creation of infrastructure for the integrated implementation of environmental technologies of social work is a necessary component for the further development of environmental social work in Ukraine. Intensification of introduction of technologies of ecological social work is also caused by the international global initiatives. The precedents are set for the application of social technologies in various countries, and then international environmental organizations, together with the UN and the EU, disseminate successful examples of environmental social work in different countries around the world, considering them as a norm of sustainable development.

Analysis of the Scale of Impairment to the Application of Social Technology

Analysis of the Scale of Impairment to the Application of Social Technology

АНАЛИЗ СОВРЕМЕННЫХ СОЦИАЛЬНЫХ ТЕХНОЛОГИЙ УПРАВЛЕНИЯ ЗНАНИЯМИ В ОБЩЕМ ОБРАЗОВАНИИ И ПРОБЛЕМ ИХ РЕАЛИЗАЦИИ

The article is devoted to the analysis of social technologies for knowledge management, taking into account the specifics of the general education system. Relevant practices that determine the features of the use of social knowledge management technologies in the general education system, the opportunities and existing problems of knowledge management, undergoing the process of modernization and globalization, from the perspective of sociological science are identified; in determining the current state and productivity of application of social technologies for knowledge management, prospects and contradictions of their development, implementation problems. The analysis showed that at the moment, the introduction of social technologies for knowledge management in general education is still at the initial stage, compared with foreign practice, but at the same time it should be recognized that a number of social technologies for knowledge management in education are used in domestic practice

Innovative Social Technologies in the Region Management System

The article discusses the theoretical issues of the application of innovative social technologies in the general mechanism of managing the region as a separate territorial unit. The mechanisms of using social technologies to achieve a managerial effect are considered, and critical tools for making a given social result are identified. From the point of view of the methodology, a comprehensive algorithm for the application of social technologies in the general strategy for managing the region is proposed. A sequence of stages of social interaction is presented, during which the management strategy is implemented and forms social reality. Social technologies are considered from the position of a key tool of the management system, and also the effects exerted on all spheres of society are examined. The relationship between the effectiveness of applying social technology and the effectiveness of the resulting vector of managerial impact, between conditional social costs and potential incomes, is separately highlighted.

SOCIAL TECHNOLOGIES TO PROVIDE THE STABILITY OF PERSONNEL OF RECREATIONAL COMPANIES

The essence of personnel stability of the company as a certain dynamic state of the personnel management system characterizing its ability to maintain efficiency under the influence of internal and external transformations is determined on the basis of providing balance of quantitative and qualitative parameters of personnel stability. The reasons of violations of personnel stability of companies are analyzed. The main causes of the violation of stability of the personnel of enterprises are analyzed: dissatisfaction with wages, dissatisfaction with working conditions, disrespect from managers, incomprehensible hopes, instability of the official position, the impossibility of career development.The basic social technologies of providing of personnel stability of the companies are determined: selection of the personnel, adaptation of personnel, development of the personnel and social promotion, formation of satisfaction and loyalty of employees, motivation of the personnel, corporate education, outsourcing and outstaffing of the personnel, work with staff who have been quiting.The conceptual scheme of application of social technologies in ensuring of personnel stability of the companies is developed, which involves analysis of the reasons of violation of personnel stability and substantiation of the choice of social technologies, with the help of which of personnel stability of the companies is achieved. The peculiarities of application of the newest social technologies for ensuring of personnel stability are revealed: outsourcing, outstaffing and outsourcing of personnel.

The Formation of Social Technologies: Stages and Examples

The concept of “social technology,” as used in science and journalism, has yet to reach theoretical maturity. This is related to the general state of the social and human sciences, which have not given rise to sociotechnical sciences, and is also related to a number of sociopolitical circumstances. On the one hand, social technology involves solutions that require an empirical, interdisciplinary synthesis; on the other hand, it represents a series of new theoretical conceptualizations. The article offers a working definition of a number of theoretical positions and typologies, and provides examples of the development and application of social technologies that represent steps toward the construction of a synthetic theory.

Social Technology Application In Sanitation Extension Projects

Este artigo tem o objetivo de obter diretrizes para a aplicação de tecnologia social em projetos de extensão em saneamento para pequenas comunidades, visando contribuir para a melhoria da qualidade vida e inclusão das minorias na sociedade. O trabalho foi realizado através de pesquisas sobre extensão em saneamento, sobre as principais características de tecnologia social e aplicação dessas características em projetos de extensão em saneamento. Com isso, foi observado que faltam projetos de extensão voltados ao saneamento, sendo os programas de extensão fundamentais para a construção de tecnologias sociais, além de que os projetos de extensão em saneamento necessitam da participação ativa da comunidade

A methodology to manage and monitor social media inside a company: a case study

Purpose–This paper aims to discuss the individual participation and involvement affecting the user engagement in social media and to answer the following research questions: Is it possible to measure the individual participation and involvement of social media within organizations? Which factors should be analysed in order to increase the individual participation in social media? Which KPIs should be selected in order to increase the user ' s engagement and increase individual participation in social media? Can social media in a company be measured in terms of their impact on KM?Design/methodology/approach–This paper presents a case study that describes how Key Performance Indicators (KPIs) are used to monitor and manage the applications of social technologies, which include many tools facilitating the participation and collaboration on the web. The case study was applied to the information and communication technology area of Eni S.p.A., which is an integrated energy company active in over 70 countries in the world.Findings–Based on the indications obtained from the case study, a methodology is proposed to select and develop the appropriate KPIs in order to manage and monitor the application of social technologies. The methodology turned out to be able to monitor collaboration and knowledge sharing activities among employees and to incentivize participation and involvement of employees who use the company ' s social media.Practical implications–Organizations can use the suggested methodology as a guideline for managing and monitoring social media inside a company. The possibility of continuously modifying the adopted social media tool by means of corrective actions together with the possibility of adapting the KPIs to new situations make the present methodology an efficient management approach to take on the multifaceted activities of a social media environment.Originality/value–Few case studies dealing with the applications regarding the implementation and management of social technologies within organizations have been carried out. Similarly, even if some empirical studies have been proposed to analyse what motivates and prevents employees from sharing their knowledge through social media, there appears to be a lack of studies which have taken into consideration the evaluation of the actual benefits in terms of individual involvement and participation, knowledge sharing and increase in performance.

Application of social technologies in the dissemination and use of ground-space monitoring data

With the intensification of human activities, recent years natural disasters and major accidents, the effective use of the results of ground-space monitoring and its integration with the processes of national economic management becomes important strategic factor for accelerating socio-economic development of any region of the world. This article discusses the possibility of combining modern social technologies and the process of ground-space monitoring of natural and technological objects, as well as improving the efficiency and social importance of this process, by involving public representatives to the dissemination and use of the monitoring data

Enhancing Societal Resilience Against Disasters: Engaging the Public Via Social Technologies

Purpose – The research aims to discuss the importance of introduction of ICTs in the concept of societal resilience building and analyze e-tools engaging the public in safety enhancement. Methodology – The authors of this paper analyzed scientific literature to identify the main elements of societal resilience building, to distinguish the areas in which social technologies could be applied for the purposes of enhancing resilience. Empirical study was focused on the search and content analysis of global, EU, Lithuanian national and local e-tools created to inform the public about imminent and/or actual disasters and emergencies, communicate data among civil protection authorities, and collect from and disseminate among society disaster related information. Findings – Contemporary disaster management is increasingly orienting on preventive activities based on inclusion of society. Evolving the concept of societal resilience focuses on enhancing abilities of communities or society to resist, absorb, accommodate and recover from the effects of a hazard in a timely and efficient manner. Consequently, resilience moves from a passive technical concept, relevant to resistance of infrastructures, to a socially active process, supporting the phase of risk prevention. Therefore, it should be present in all phases, from risk prevention to emergency management. In the Internet enabled society, information and communication technologies (ICTs) could foster building of the capacity of resilience in urban and regional complex systems by informing, warning and directing people for correct actions in case of disasters. There is a number of e-tools designed for exchange of information at different levels (global, EU, national, local, organizational), serving for different tasks of pre-, during or/and post-disaster management. Those could be grouped by their purposes to the following ones: e-tools for warning of communities at risk, based on broadcasting; WebGIS-based crowdsourcing platforms to collect and update user generated content; Open-source ICT platforms Oriented on Public awareness on natural disasters; ICTs for civil protection planning, decision making for response, recovery and allocation of resources in case of disasters. The most oriented on public engagement are broadcasting and crowdsourcing based ICT tools. However, the empirical research revealed that use of such kind of social technologies by Lithuanians remains relatively vague in terms of public activity: crowdsourcing platforms are mostly uploaded with small-scale problems of everyday life character, and use of the broadcasting services among citizens is not popular enough yet, and some organizational and technological barriers worsen situation even more. This could point to an assumption that Lithuanian society does not percept disasters as real threats for their lives, health, property or environment. Research limitations – The current research is not sophisticated with the comparative analysis of experiences of foreign countries in application of broadcasting and crowdsourcing based technologies for increasing societal resilience. Such analysis could be useful for development of effective means for enhancing public awareness on disasters, consequently – for building safety culture in Lithuania by application of social technologies. Therefore, investigation of good praxis could be considered as a relevant topic for further research. Practical implications – The paper explores publically accessible ICT means that could serve for enhancing of information and education level of the public on disaster related content, and hence, for rising safety culture. Originality/Value – The research reveals societal resilience as an active process, supporting the phase of risk prevention, not only disaster response and recovery. The paper assumes the triple role of citizens in all disaster management process. By application of social technologies, society acts as a safety information source (by application of crowdsourcing based e-tools); as information transmitters (when ICTs include information sharing functions); and as information receivers (WebGIS and cell broadcast based ICTs). Therefore, the research implies disaster management authorities to pay more attention for social technologies as potential tools for increasing pro-activity of disaster management and building up societal resilience. Research type – viewpoint.