The aging workforce and resulting intergenerational conflict in workplaces present common challenges for many enterprises. This study aims to explore potential solutions to this issue by investigating what younger employees (referred to as “juniors”) expect from their older counterparts (“seniors”). In order to do so, the movie “The Intern,” which depicts an older intern navigating intergenerational conflicts at work, serves as the focal point of analysis. selected as a research subject, and reviews of the movie have been used as a research sample. Reviews of the movie, predominantly written by individuals in their twenties and thirties, constitute the primary data sample representing “juniors.” A total of 44,657 reviews were collected using multiple text-minig techniques to extract connotative rather than denotative meanings from the dataset. Following preprocessing, these reviews were splitted into 72,286 sentences. Leveraging sentiment analysis, word frequency analysis, and k-means clustering method, the study categorized sentences into six distinct clusters based on their thematic content. Finally, the technical support of Large Language Model (LLM) and Retrieval Augmented Generation (RAG) produces the main themes and their corresponding key topics within each cluster. The study identifies four main themes: “Senior Mentors,” “Seniors in the Workplace,” “Seniors in General,” and “Senior-related Social Issues.” These findings shed light on the social roles that juniors expect seniors to perform, such as providing wisdom, mentorship, and serving as role models. Building upon existing literature suggesting that enhanced communication can narrow generation gaps in the workplace, the study underscores the importance of effective communication topics. Futher empirical research is encouraged to validate and expand upon these findings, exploring their practical implications.