The integration of advanced Clinical Decision Support Systems (CDSS) is crucial in healthcare, especially in developing countries. However, the challenges to CDSS implementation in these settings are often overlooked, leading to implementation gaps. This study investigates the adoption of CDSS in primary healthcare facilities in Saudi Arabia through in-depth interviews with general practitioners. The advancement of primary healthcare systems in developing nations necessitates appropriate technological solutions to address issues such as equitable access, service quality, and patient satisfaction. The adoption of CDSS can potentially improve patient satisfaction and enhance medical consultations. Artificial intelligence -driven technologies like the Velys robot are transforming the medical field by assisting doctors in surgical procedures. In healthcare, Artificial intelligence (AI) can address issues related to complex diseases, aging populations, and workforce shortages. AI solutions can streamline patient flow, improve care coordination, and support personalized healthcare management. By assessing the impact of AI on patient care, healthcare efficiency, and effectiveness can be enhanced. This research highlights the challenges and opportunities in CDSS adoption in developing countries, with implications for healthcare improvement in Saudi Arabia.