Adoption Of Mobile Technology Research Articles

From Experience to Loyalty: Understanding the Dynamics of Customer Trust in Indonesia’s Mobile Banking Industry

Objective: In the rapidly evolving financial services industry, Mobile Banking has emerged as a critical platform for customer engagement and service delivery. With the increasing adoption of mobile technologies, understanding the factors that drive customer loyalty in Mobile Banking has become a strategic priority for service providers. Key elements such as customer experience, satisfaction, trust, and loyalty intention play pivotal roles in shaping customer perceptions and behaviors. This study investigates the relationships between customer experience, customer satisfaction, trust, and loyalty intention among Mobile Banking customers in Indonesia. Method: The study utilizes an explanatory research methodology, following a quantitative approach within the positivist paradigm. This methodology is designed to clarify the causal relationships between variables, examining both direct and indirect effects. Using data from 477 respondents, analyzed through Structural Equation Modeling - Partial Least Squares (SEM-PLS). Results and Discussion: The findings reveal that enhancing customer experience significantly boosts trust, while customer satisfaction strongly influences both trust and loyalty intention. Although customer experience does not directly impact loyalty intention, customer satisfaction plays a crucial role in fostering customer loyalty. Trust also serves as an important mediator between customer satisfaction and loyalty intention, highlighting its role in strengthening customer relationships. Research Implications: The study's focus on Indonesian customers may limit the generalizability of the findings to other geographical contexts. Cultural differences, variations in mobile banking adoption rates, and differing regulatory environments across countries could influence customer behavior and perceptions, suggesting that the results may not be universally applicable. Originality/Value: The study’s emphasis on trust as a mediator between satisfaction and loyalty provides novel insights, particularly relevant for practitioners aiming to navigate the competitive landscape of Mobile Banking.

Penerapan Clean Arsitektur Menggunakan Mobile Platform Berbasis Flutter Untuk Aplikasi Layanan Kapal

Indonesia's mobile technology adoption rate of 77.02% provides a great opportunity forcompanies to improve their services through mobile platforms. PT ABC, a ship service providerfor various needs, currently only uses web-based applications and needs a mobile-based shipservice application to increase efficiency and flexibility. This research aims to implement CleanArchitecture on a Flutter-based mobile platform to improve the structure and facilitate codemaintenance in ship service applications. The research method used is the prototyping method,with stages including Communication, Quick Plan, Modelling Quick Design, Prototype Formationand Deployment Delivery & Feedback. This approach enables faster application development,earlier identification of potential changes, and reduced risk of failure or mismatch with user needs.The results showed that the application of Clean Architecture in mobile-based ship service applications was successfully implemented so that it provided ease of maintenance. Blackboxtesting with 10 test cases ensures that the application functions as expected and is ready to be usedby PT ABC. User Acceptance Testing also shows that this application meets the needs of users andincreases the company's responsiveness to market changes, the test results reached 86.83%. Withthe division of business logic into usecases folders, the overall efficiency of development, flexibilityof change, and ease of maintenance of the system is increased. In conclusion, Clean Architectureproved to be the right solution to optimise PT ABC's business operations, facilitate applicationmaintenance and testing, and improve code understanding and readability for developers

The Use of Mobile Health Care Among Medical Professionals in the Sichuan-Chongqing Region: Cross-Sectional Survey Study.

The emergence and integration of mobile health care technology have fundamentally transformed the health care industry, providing unprecedented opportunities to improve health care services and professional practice. Despite its immense potential, the adoption of mobile health care technology among health care professionals remains uneven, particularly in resource-limited regions. This study aims to explore the use and influencing factors of mobile health care among health care professionals in the Sichuan-Chongqing region of China and make recommendations. Convenience sampling was used in a cross-sectional study conducted from November 8 to November 14, 2023, to survey frontline clinical health care professionals at 5 district-level secondary public hospitals in the Sichuan-Chongqing region. A web-based questionnaire was used to investigate the use of mobile health care and its influencing factors among the participants. Descriptive analysis and logistic regression analysis were used in the study. A total of 550 valid questionnaires were completed. Among the surveyed health care professionals, only 18.7% (103/550) used mobile health care, with a satisfaction rate of only 50.5% (52/103). Around 81.3% (447/550) did not use any form of mobile health care. The age group of 30-39 years was found to be a significant factor influencing the use of mobile health care by health care professionals (P=.03). The main reasons for not using mobile health care among health care professionals were lack of appropriate technical training and support (266/447, 59.5%), lack of suitable management-specific apps (204/447, 45.6%), and concerns about increased workload (180/447, 40.3%). There were significant differences in the single-factor analysis of the reasons for the nonuse of mobile health care among health care professionals from different specialties (P=.04). Logistic regression analysis indicated that age was the only significant factor influencing the use of mobile health care by health care professionals (P=.04). The utilization rate of mobile health care among health care professionals in the Sichuan-Chongqing region is low. Age is a significant factor that influences whether health care professionals use mobile health care. Providing appropriate technical training and support may help improve the enthusiasm of health care professionals in using mobile health care.

Exploring user adaptation behaviors toward mobile technology: a higher education perspective

PurposeGrounded in coping model of user adaptation (CMUA), this research aims to provide insights into understanding the social mechanism influencing faculty’s adoption and adaptation of mobile technology (MT). An extensive review of the literature highlights a significant gap in empirical research regarding the adoption of MT and faculty adaptation when viewed through the lens of group dynamics.Design/methodology/approachThis study is based on an exploratory study conducted at two engineering universities in France. A qualitative method enabled a comprehensive examination of faculty members using multiple field-based observations and semi-directive interviews at both University A and University B.FindingsWhile extant research tends to prioritize individual-level approaches, the integration of MT within higher education inherently involves social dynamics. Our results reveal that faculty’s perceived control and their initial perception over adoption of MT play an important role in shaping their adaptation behavior. The findings suggest that the adoption of MT among faculty members is influenced by various organizational factors. Specifically, the organizational logic of adoption affects their primary appraisal of MT, while group norms and social influence shape their adaptation acts. Furthermore, the organization’s continuous commitment to supporting faculty members also impacts their coping activities, ultimately influencing their overall adoption and utilization of MT.Originality/valueThis study builds upon the limited yet growing body of literature on a theme highly relevant for practitioners, scholars as well as MT users in a higher education environment. The paper extends the CMUA by exploring the relationship between MT adoption and continuous user adaptation at both group and organizational levels. Our proposed framework assists universities in articulating their MT adoption and implementation strategy in harmony with a clear vision of their users’ adaptation activities before, during and after the implementation.

Determinants of carbon emissions in Kenya and policy implications

Carbon dioxide emissions are the primary greenhouse gasses behind global climate change and its associated effects. Climate change adversely impacts the environment, biodiversity, and human health. The ability to tame carbon dioxide emissions will help in the fight against climate change. However, the recent pace of rising carbon dioxide emissions raises concerns about winning the war against climate change. World leaders are determined to take actions that will lower emissions. Thus, there is a worldwide effort to achieve net-zero emissions. Consequently, it is crucial to comprehend the specific factors that contribute to carbon emissions of specific economies so that countries can develop and enforce effective strategies for reducing carbon output, mitigating the effects of climate change, and improving recovery programs. Despite many empirical studies conducted in Africa on the determinants of carbon emissions, the results remain inconclusive and inadequate, leaving a void for further research. This study seeks to fill this knowledge gap by modeling the relationship between Kenya's carbon emissions (which have been increasing since the early 2000s), and mobile technology adoption, renewable energy mix, tourism development, development assistance, income, and global financial crises, utilizing the most current data from 1995 to 2021 from the World Bank's database. The ARDL, FMOLS, CCR, and DOLS analysis results reveal that mobile technology, tourism, development aid, and global financial crises increase Kenya's carbon emissions in the long run. At the same time, income and renewable energy reduce short- and long-term impacts. The significant insight from these results is that enhancing renewable energy development, mobile technology, and development assistance can promote a sustainable environment. From these findings, the study proposes many policy recommendations to help decision-makers, communities, companies, and the government in Kenya allocate resources and implement resilience and mitigation policies and programs in the areas most susceptible to the effects of climate change.

Revisiting the effect of information and communication technologies on employment growth in Ghana: The role of enterprise formality

The employment effect of information and communication technologies (ICT) on firm performance remains a critical topic for policy and academic research. However, our understanding of the ICT-employment growth relationship in both informal and formal sectors in developing countries remains limited. Based on repeated cross-sectional data collected in 2013 and 2015 on 483 Ghanaian manufacturing enterprises and estimating a Feasible Generalised Least Squares (FGLS) regression model, the findings show that access to the internet leads to employment growth in enterprises, while the adoption of mobile phone technologies reduces the number of workers in enterprises. The positive effect of internet access on employment growth tends to be greater in enterprises with a higher degree of formality, while informal enterprises appear to remain small in terms of employment by using internet technology. We discuss these findings and their implications for digital technology policy in developing countries.

Analysis of the Evolution and Adoption of Mobile Technology in Educational Institutions

Smartphone acceptance could improve instruction, increase accessibility, and foster student involvement, which is a fundamental element in the development and application of m-learning in the classroom. This process reflects continuing advancements and versions in educational methods. The effect of mobile technology adoption in classrooms is examined in this study, focusing on its effects on student engagement, educational outcomes, and the associated infrastructure and support. The study comprised qualitative and quantitative data collected from 300 students using a mixed-method approach. Five key variables related to mobile technology use were integrated, and SPSS software was employed for analysis. Descriptive statistics were used to compute an adoption index, highlighting positive student feedback and assessing technological integration, despite, to assess variations in student satisfaction and academic achievement; a one-sample t-test was used. Results revealed significant positive impacts on engagement and outcomes, though challenges in infrastructure and cost price. The findings highlight how mobile technology could transform education, but they also highlight how much additional resources and encouragement are required to ensure that it is as sustainable and effective as possible.

Electronic oral health surveillance system for Egyptian preschoolers using District Health Information System (DHIS2): design description and time motion study

BackgroundEarly childhood caries (ECC) is a major global health issue affecting millions of children. Mitigating this problem requires up-to-date information from reliable surveillance systems. This enables evidence-based decision-making to devise oral health policies. The World Health Organization (WHO) advocates the adoption of mobile technologies in oral disease surveillance because of their efficiency and ease of application. The study describes developing an electronic, oral health surveillance system (EOHSS) for preschoolers in Egypt, using the District Health Information System (DHIS2) open-source platform along with its Android App, and assesses its feasibility in data acquisition.MethodsThe DHIS2 Server was configured for the DHIS2 Tracker Android Capture App to allow individual-level data entry. The EOHSS indicators were selected in line with the WHO Action Plan 2030. Two modalities for the EOHSS were developed based on clinical data capture: face-to-face and tele/asynchronous. Eight dentists in the pilot team collected 214 events using modality-specific electronic devices. The pilot’s team's feedback was obtained regarding the EOHSS's feasibility in collecting data, and a time-motion study was conducted to assess workflow over two weeks. Independent t-test and Statistical Process Control techniques were used for data analysis.ResultsThe pilot team reported positive feedback on the structure of the EOHSS. Workflow adaptations were made to prioritize surveillance tasks by collecting data from caregivers before acquiring clinical data from children to improve work efficiency. A shorter data capture time was required during face-to-face modality (4.2 ± 0.7 min) compared to telemodality (5.1 ± 0.9 min), p < 0.001). The acquisition of clinical data accounted for 16.9% and 21.1% of the time needed for both modalities, respectively. The time required by the face-to-face modality showed random variation, and the tele-modality tasks showed a reduced time trend to perform tasks.ConclusionsThe DHIS2 provides a feasible solution for developing electronic, oral health surveillance systems. The one-minute difference in data capture time in telemodality compared to face-to-face indicates that despite being slightly more time-consuming, telemodality still shows promise for remote oral health assessments that is particularly valuable in areas with limited access to dental professionals, potentially expanding the reach of oral health screening programs.

Exploring Blended Learning Models Supported by Mobile Interactive Technologies in Higher Education

With the widespread adoption of mobile interactive technologies and the evolving landscape of higher education, blended learning models have increasingly become a focus of educational reform. These models integrate traditional face-to-face teaching with modern online learning approaches, enhancing learning flexibility and interactivity through mobile technologies. Although blended learning has shown significant advantages in enhancing teaching efficiency and meeting individual student needs, research on its impact on student emotional interaction remains relatively limited. Emotional factors play a crucial role in the learning process, affecting student motivation and outcomes. Current research on emotional interactions in blended learning primarily relies on traditional methods, such as surveys, which frequently do not offer real-time and precise emotional data. Therefore, this paper aims to explore the effective selection of emotional sensing nodes and the accurate extraction of emotional features through mobile interactive technology-supported blended learning. The findings of this study aim to enhance the quality of teaching interactions but also to provide theoretical and practical support for optimizing blended learning models.

Doctors' Personal Preference and Adoption of Mobile Apps to Communicate with Patients in China: Qualitative Study.

Different kinds of mobile apps are used to promote communications between patients and doctors. Studies have investigated patients' mobile app adoption behavior; however, they offer limited insights into doctors' personal preferences among a variety of choices of mobile apps. This study aimed to investigate the nuanced adoption behaviors among doctors in China, which has a robust adoption of mobile apps in health care, and to explore the constraints influencing their selection of specific mobile apps. This paper addressed 3 research questions: (1) Which doctors opt to adopt mobile apps to communicate with patients? (2) What types of mobile apps do they choose? (3) To what degree do they exercise personal choice in adopting specific mobile apps? We used thematic content analysis of qualitative data gathered from semistructured interviews with 11 doctors in Hangzhou, which has been recognized for its advanced adoption of mobile technology in social services, including health care services. The selection of participants was purposive, encompassing diverse departments and hospitals. In total, 5 themes emerged from the data analysis. First, the interviewees had a variety of options for communicating with patients via mobile apps, with the predominant ones being social networking apps (eg, WeChat) and medical platforms (eg, Haodf). Second, all interviewees used WeChat to facilitate communication with patients, although their willingness to share personal accounts varied (they are more likely to share with trusty intermediaries). Third, fewer than half of the doctors adopted medical platforms, and they were all from tertiary hospitals. Fourth, the preferences for in-person, WeChat, or medical platform communication reflected the interviewees' perceptions of different patient cohorts. Lastly, the selection of a particular kind of mobile app was significantly influenced by the doctors' affiliation with hospitals, driven by their professional obligations to fulfill multiple tasks assigned by the hospitals or the necessity of maintaining social connections with their colleagues. Our findings contribute to a nuanced understanding of doctors' adoption behavior regarding specific types of mobile apps for patient communication, instead of addressing such adoption behavior of a wide range of mobile apps as equal. Their choices of a particular kind of app were positioned within a social context where health care policies (eg, limited funding for public hospitals, dominance of public health care institutions, and absence of robust referral systems) and traditional culture (eg, trust based on social connections) largely shape their behavioral patterns.

Invasiveness, privacy concerns and mobile banking services technology adoption by millennials: Emerging economy perspective

Purpose: This study was conceptualised to investigate the relationships of invasiveness, privacy concerns, perceived usefulness and the adoption of mobile marketing technology by millennial banking customers in an emerging market economy.Design/methodology/approach: This was a quantitative study that targeted millennial banking service customers from an emerging market environment. The non-probability sampling approach was used, and the data were collected via a survey questionnaire. For data analysis, SPSS and SmartPLS Structural equation modeling were used.Findings/results: The results confirmed a direct relationship between privacy, invasiveness and usefulness perception. It also confirmed a direct relationship between perceived usefulness and the intention to accept mobile-marketed banking services. In addition, the results also showed that in addition to the direct impact of perceived usefulness on intention to adopt mobile marketing usage for banking services, it acts as a mediator variable.Practical implications: Academics can pursue a qualitative study to unpack the reasons for sensitivity around banking technology in emerging markets. The study should lead to better understanding of both the investigated market and others like it. Organisations will gain valuable insight for informed investment in such markets.Originality/value: The article is the first empirical investigation into the adoption of mobile-marketed banking services by millennials in a developing economy context. The study adds a valuable component to academic debates by using two independent theories to gain a holistic view of the performance of advanced technology in banking business. The study adds to the literature by also proving the mediation role of perceived technology usefulness in banking.

Improving Halal Accessibility in India: Identifying Barriers, Adopting Mobile Technology Solutions

This research paper explores the challenges faced by Muslims in accessing halal food in India and proposes a mobile application as a solution to enhance halal accessibility. The study utilizes a combination of secondary and primary research methods, including surveys and literature reviews, to investigate the prevalent issues and potential solutions. The findings reveal that the lack of awareness among non-Muslims, coupled with misconceptions about halal certification, contributes to the limited availability of halal options. Additionally, political tensions and cultural norms further hinder halal accessibility in India. To address these challenges, the paper suggests the development of a mobile application that provides users with information about halal-certified restaurants and products, as well as a platform for community engagement. The proposed app aims to empower Muslim consumers and promote inclusivity within the food ecosystem. Keywords : Halal accessibility,Mobile application,Muslim consumers,India,Challenges

A Digital Approach to Teach Synthesis Writing for a Defence University: A Needs Analysis

Synthesis writing, a critical skill for university students, involves selecting, organizing, and connecting information from multiple texts. However, many students struggle with this task, highlighting a need for effective instructional approaches. In the wake of the Covid-19 pandemic, which has reshaped educational practices, there is a pressing need to reconsider teaching methods and incorporate digital approaches to align with contemporary learning paradigms. This study investigates the necessity of developing a mobile app module for teaching synthesis writing in a defence university setting in Malaysia. Ultimately, the research poses a central question: What are the perspectives of educators in a defence university in Malaysia regarding the necessity of developing a mobile application module for teaching synthesis writing? Through semi-structured interviews with five educators, the study explores their perspectives on the importance, challenges and strategies associated with teaching synthesis writing, as well as their readiness to integrate mobile technology into instruction. Thematic analysis of the data reveals four main themes: the importance of synthesis writing, challenges in teaching synthesis writing, learning strategies employed by educators, and the readiness to adopt mobile technology for teaching synthesis writing. The findings underscore the significance of this study for mobile application designers, English language educators, and course designers, providing insights into the specific needs and preferences regarding synthesis writing instruction. Furthermore, the study contributes to both theory and practice in education by addressing the growing demand for digital tools in writing instruction and highlighting the potential of mobile applications to enhance students’ writing skills.

The Use of Mobile Technologies to Promote Physical Activity and Reduce Sedentary Behaviors in the Middle East and North Africa Region: Systematic Review and Meta-Analysis.

The Middle East and North Africa (MENA) region faces unique challenges in promoting physical activity and reducing sedentary behaviors, as the prevalence of insufficient physical activity is higher than the global average. Mobile technologies present a promising approach to delivering behavioral interventions; however, little is known about the effectiveness and user perspectives on these technologies in the MENA region. This study aims to evaluate the effectiveness of mobile interventions targeting physical activity and sedentary behaviors in the MENA region and explore users' perspectives on these interventions as well as any other outcomes that might influence users' adoption and use of mobile technologies (eg, appropriateness and cultural fit). A systematic search of 5 databases (MEDLINE, Embase, CINAHL, Scopus, and Global Index Medicus) was performed. Any primary studies (participants of all ages regardless of medical condition) conducted in the MENA region that investigated the use of mobile technologies and reported any measures of physical activity, sedentary behaviors, or user perceptions were included. We conducted a narrative synthesis of all studies and a meta-analysis of randomized controlled trials (RCTs). The Cochrane risk-of-bias tool was used to assess the quality of the included RCTs; quality assessment of the rest of the included studies was completed using the relevant Joanna Briggs Institute critical appraisal tools. In total, 27 articles describing 22 interventions (n=10, 37% RCTs) and 4 (15%) nonexperimental studies were included (n=6141, 46% women). Half (11/22, 50%) of the interventions included mobile apps, whereas the other half examined SMS. The main app functions were goal setting and self-monitoring of activity, whereas SMS interventions were primarily used to deliver educational content. Users in experimental studies described several benefits of the interventions (eg, gaining knowledge and receiving reminders to be active). Engagement with the interventions was poorly reported; few studies (8/27, 30%) examined users' perspectives on the appropriateness or cultural fit of the interventions. Nonexperimental studies examined users' perspectives on mobile apps and fitness trackers, reporting several barriers to their use, such as perceived lack of usefulness, loss of interest, and technical issues. The meta-analysis of RCTs showed a positive effect of mobile interventions on physical activity outcomes (standardized mean difference=0.45, 95% CI 0.17-0.73); several sensitivity analyses showed similar results. The trim-and-fill method showed possible publication bias. Only 20% (2/10) of the RCTs measured sedentary behaviors; both reported positive changes. The use of mobile interventions for physical activity and sedentary behaviors in the MENA region is in its early stages, with preliminary evidence of effectiveness. Policy makers and researchers should invest in high-quality studies to evaluate long-term effectiveness, intervention engagement, and implementation outcomes, which can inform the design of culturally and socially appropriate interventions for countries in the MENA region. PROSPERO CRD42023392699; https://www.crd.york.ac.uk/prospero/display_record.php?RecordID=392699.

Exploring Personality Traits’ Impact on Risk Perception in Mobile Payments

ABSTRACT The integration of mobile/smartphones into daily life represents a fundamental aspect of modern living. With the increasing number of mobile users, businesses face a critical need to offer customers the convenience of mobile phone payments. However, widespread adoption faces resistance due to perceived risks, a concern influenced by individual personalities. This study delves into how personality traits affect perceptions of risk, impacting the adoption of mobile payments. The findings provide concrete evidence of personality’s significant role in determining the intention to use mobile payment. Notably, the study reveals a correlation between traits such as openness and agreeableness with the perception of risk linked to mobile payments. Moreover, the perceived risk associated with mobile payments was found to significantly influence individuals’ intentions to use this payment channel. The study illuminates how personalities shape risk perceptions, shedding light on the vital interplay between personal traits and the adoption of mobile payment technologies.

Inequalities in Uptake and Use of Digital Applications for Home-Monitoring of Neovascular Age-Related Macular Degeneration in an Elderly Visually Impaired Population: The MONARCH Study.

To describe inequalities in the Monitoring for Neovascular Age-related Macular Degeneration Reactivation at Home (MONARCH) diagnostic test accuracy study for: recruitment; participants' ability to self-test; and adherence to testing using digital applications during follow-up. Home-monitoring vision tests included two tests implemented as software applications (apps: MyVisionTrack and MultiBit) on an iPod Touch device. Patients were provided with all hardware required to participate (iPod and MIFI device) and trained to use the apps. Regression models estimated associations of age, sex, Index of Multiple Deprivation, strata of time since first diagnosis, and baseline visual acuity at study entry on outcomes of willingness to participate, ability to perform tests, and adherence to weekly testing. A minority of patients who were approached were willing-in-principle to participate. Increasing age was associated with being unwilling-in-principle to participate. Patients from the most deprived areas had a 47% decrease in odds of being willing compared to those from the middle quintile deprived areas (odds ratio, 0.53; 95% confidence interval = 0.32, 0.88). Increasing age and worse deprivation were not consistently associated either with ability to self-monitor with the index tests, or adherence to weekly testing. Associations of increasing age and worse deprivation index were associated with unwillingness-in-principle to participate despite the provision of hardware' highlighting the potential for inequality with interventions of the kind evaluated. The clear evidence of inequalities in participation should prompt future research on ways to encourage adoption of mobile health technologies by underserved populations.

Integration of Mobile Learning Technologies in Afghanistan Universities: Opportunities and Challenges

This study investigates the adoption and integration of mobile learning technologies in Afghanistan universities, aiming to assess the current status, challenges, opportunities, and perceptions surrounding mobile learning initiatives in these institutions. The research employed a quantitative approach, utilizing surveys distributed via Google Forms to gather data from stakeholders. A sample size of 200 students and educators across various disciplines and geographical locations within Afghanistan universities was utilized. The results section presents various findings, including gender distribution among students, reliability and validity measures of study aspects, adoption rates of mobile learning technologies, perception of infrastructure availability, extent of existing initiatives, integration into the curriculum, satisfaction with accessibility, and perception of effectiveness and accessibility. Noteworthy results include equitable gender representation in enrollment, robust reliability and validity measures, higher adoption rates of mobile learning technologies among female respondents, positive perceptions of infrastructure availability and existing initiatives, moderate integration into the curriculum, and generally satisfactory accessibility. However, disparities exist in the perception of effectiveness and accessibility between genders, highlighting areas for improvement. In conclusion, the study provides valuable insights into the current landscape of mobile learning in Afghan public universities, underscoring the importance of addressing gender disparities and technological barriers to further enhance educational outcomes. Recommendations for future research and implications for stakeholders are discussed, emphasizing the need for gender-sensitive approaches and targeted interventions to maximize the potential of mobile learning technologies in advancing higher education in Afghanistan.

Impact of Mobile Money Technology on Sheabutter Marketing in Tolon District, Ghana

Sheabutter processing and marketing is a major traditional enterprise among women in the Northern Ghana. The use of mobile technology has increased rapidly in many developing countries including Ghana. Looking at the unique marketing and other forms of transactions among women in the shea industry, it is essential for the industry to adopt mobile technology to ensure smooth transaction and market transformation. Mobile money technology adoption and shea butter marketing among women was studied by using cross-sectional survey data from Tolon District in Northern Ghana. A total of 250 women sheabutter processors and marketers in 13 communities in the district was selected randomly in 2022. The impact of mobile money technology adoption was analyzed using the Heckman Treatment model, and revealed that the adoption of mobile money technology had positive impact on sheabutter marketing. The factors influencing mobile technology adoption were also examined using the Probit model. The study recommends that expansion of mobile technology networks, increased investment in education, provision of credit facilities to processors can improve the sheabutter business. Women processors in rural communities should be trained on how to use mobile phones to access financial services by telecommunication companies and NGOs.

Examining household effects on individual Twitter adoption: A multilevel analysis based on U.K. household survey data.

Previous studies mainly focused on individual-level factors that influence the adoption and usage of mobile technology and social networking sites, with little emphasis paid to the influences of household situations. Using multilevel modelling approach, this study merges household- (n1 = 1,455) and individual-level (n2 = 2,570) data in the U.K. context to investigate (a) whether a household economic capital (HEC) can affect its members' Twitter adoption, (b) whether the influences are mediated by the member's activity variety and self-reported efficacy with mobile technology, and (c) whether the members' traits, including educational level, gross income and residential area, moderate the relationship between HEC and Twitter adoption. Significant direct and indirect associations were discovered between HEC and its members' Twitter adoption. The educational level and gross income of household members moderated the influence of HEC on individuals' Twitter adoption.

Academic librarians’ perceptions of mobile technology’s usefulness in library service delivery at universities of technology in South Africa

PurposeGlobally, mobile technology is a significant factor influencing how libraries are changing the ways of delivering services to today’s users. This paper aims to explore academic librarians’ perceptions of the usefulness of mobile technology in delivering library services and the efforts required for its successful adoption.Design/methodology/approachThe study was conducted within an interpretive paradigm. The research objectives were underpinned by the unified theory of acceptance and use of technology as a theoretical framework. Data were collected through semi-structured interviews and analyses using NVIVO for thematic analysis.FindingsResults show that, in general, academic librarians support the use of mobile technology to provide services such as access to eBooks and Journals, Online Public Access Catalogue, Bookmyne application, information literacy consultations and training. Library managers, fellow librarians and users were identified as encouraging the adoption of mobile technology to enhance library services. The paper further confirms that the successful adoption of mobile technology requires some effort. However, due to some of the challenges presented in the study, a majority of respondents felt that their libraries are not yet ready to fully embrace mobile technology the way it is envisioned in today’s world.Practical implicationsThe study endeavours to address the divergence between students and academic librarians’ viewpoints regarding the application of mobile technology in the provision of library services.Originality/valueThis paper highlights numerous ways that academic librarians could adopt and embrace mobile technology, which can benefit both academic libraries and other institutions of higher learning. The knowledge presented in this paper could assist academic librarians in assessing their institutions’ vulnerabilities, challenges and strengths in using mobile technologies to provide library services.