The article presents the experience of organizing and conducting a questionnaire of students about quality of providing educational services at the university. The authors analyzed the main documents related to the accreditation of educational programs and found that the decisive factor in the quality provision of educational services is the involvement of higher education applicants in the process of evaluation of educational programs and other procedures to ensure their quality. Experience of organizing and conducting student surveys is described on the example of the Bachelor of Education degree for all educational specialties of the University. Authors propose to conduct different types of questionnaires for I-II courses (general questionnaire for identifying the quality of educational services) and III-IV (questionnaire for identifying the quality of the students’ independent work) courses.This questioning was done by means of a Moodle system that uses a personalized login, that is each student was identified by the system during the questionnaire, so the passing of the test to third parties is excluded. At the same time, the questionnaire was completely anonymous because the system did not show specific participants in the results of the questionnaire, instead received an overall survey result.The experience of interviewing higher education applicants is a positive practice in internal assessment of the quality of education. Involving computer technology in conducting surveys greatly simplifies the process of obtaining the result, since this form of surveys is convenient not only for the administration, but also for students who can answer remotely, from a mobile phone, where is Internet.The practice of organizing such questionnaire indicates that the structural units (faculties, departments) can carry out the assessment of educational services independently and organize periodic surveys, questionnaires for students to receive feedback from participants in the educational process, in order to correct the educational programs of specialties, quality management practices and improving the quality system as a whole.