Abstract
This paper reports on the development of Aqua Universitas ‐ Anglian Water’s University of Water ‐ and the Company’s journey towards wisdom creation. It supports the Company’s vision of “creating and sustaining knowledge for sustainable water management”. This vision draws on the work done by Nonaka and Takeuchi and recognizes different kinds of knowledge and methods of knowledge transfer. Aqua Universitas will enable Anglian Water to have the best people, teams and organization to provide the best service ‐ through wisdom creation and exploitation.
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