Abstract

Emotions are pervasive in organizations. A recent line of inquiry notes that emotions rarely occur independent of a social context. Indeed, social forces profoundly influence how we feel, the emotions we display and the feelings we know are appropriate to express in a given context. Altogether, research indicates that shared affect influences critical outcomes for employees and clients within and beyond the workplace. This symposium seeks to expand scholarship on the myriad ways that collective emotion influences employee behavior in the workplace. In particular, the papers in this symposium address an understudied aspect of collective emotion: how contextual factors influence the development of collective emotion and its subsequent behavioral effects. The Emotional Dynamics of Teams Dealing with Crisis Situations Presenter: Marzieh Saghafian; Stanford U. Paying respect to non-essential workers too: Positive Emotional Culture during the COVID19 Pandemic Presenter: Niranjan Srinivasan Janardhanan; London School of Economics Presenter: Uta K. Bindl; King's College London Presenter: Chris Stride; U. of Sheffield Are Text-Based Linguistic Emotional Displays More Contagious from a Peer than a Manager? Presenter: Aimee Kane; Duquesne U. Presenter: Lyn M Van Swol; - The Power of the Public Slap: Organizational Shaming and the Witnessing Effect Presenter: Giselle Elaine Antoine; U. of Washington, Seattle Presenter: Michael Johnson; U. of Washington Responding to the Emotions of Others at Work: A Review and Integrative Theoretical Framework Presenter: Lindred L. Greer; U. of Michigan, Ross School of Business Presenter: Christina Bradley; U. of Michigan, Ross School of Business Presenter: Jeffrey Sanchez-Burks; U. of Michigan

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