NA CESTE ZA VÝNIMOČNOSŤOU: VÝZNAM AGILITY A SAMOHODNOTENIA V EFEKTÍVNEJ PREMENE PODNIKOV

Abstract

Purpose of the article: The contribution aims to support the application of the self-assessment tool in companies, to help the development of services in practice with an emphasis on the effectiveness of the management of activities in increasing performance. It focuses on strategic agility in connection with quality and self-evaluation as a management tool in the context of effective transformation in the practice of excellence businesses. Methodology/methods: The paper, based on analyzes and practice, highlights the importance of using a self-assessment tool in small and medium-sized enterprises, while quality is recommended to be perceived as part of all processes and performance management at all levels. Scientific aim The main goal of the submitted artcile is to focus on selected determinants of excellence, i.e. strategic agility and self-assessment. The intention is to raise awareness of the importance of agility and the application of self-assessment as a tool in small and medium-sized enterprises with the aim of increasing the efficiency and quality of managing activities. The task is to identify barriers to adaptation to change and adaptability to the competitive environment, including pointing out the key principles of exceptional companies. Findings: In practice, there are various principles of management of business activities. The problem arises when managing changes in the competitive environment. Even large enterprises, like smaller enterprises, face challenges, but they use agility to successfully adapt to change, constantly develop and achieve exceptional results. It is recommended to focus on increasing the effectiveness of activity management using a self-assessment tool, which is based on the principles of quality management - a catalyst for continuous innovative development and a pillar of performance improvement. Conclusions (limits, implications etc.): The principles of quality management form the basis of the sustainable development of enterprises of various sizes. Performance evaluation is a key activity in improving the efficiency and quality of management of activities in exceptional enterprises. The purpose of the contribution is to highlight the benefit of self-assessment of performance as a separate tool even in smaller companies. The paper can be a starting point for professionals who want to participate in the development of smaller ponds in integrating aspects of performance and digitization of processes.