Abstract

Utilization of ICT as a learning medium is suspected to have been able to create an active learning atmosphere because it provides better and faster learning opportunities for students because it contains the material being taught, displaying assignments to discussions and guidance between students and lecturers, all of which can do outside of formal teaching hours. Currently many applications have been developed that are based on mobile phones and the web. One app that has designed and is in high demand is no exception by college academics today, WhatsApp. This study aims to determine the characteristics of WhatsApp usage and find out the use of WhatsApp Group Language Education social media as a communication medium for the Academic Community of Faculty Language and Science Universitas Wijaya Kusuma Surabaya. The method used in this study is descriptive qualitative by describing, recording, analysing and interpreting the conditions that currently occur or exist in the Language Education Group. The results showed that the use of WhatsApp Group social media in Faculty Language and Science Universitas Wijaya Kusuma Surabaya was extensive. In addition to functioning to convey information, WhatsApp Group also performs as a medium for educating discussion, as an entertainment medium, as well as a medium for influencing policymaking in Faculty Language and Science Universitas Wijaya Kusuma Surabaya.

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