Abstract
Public transport is a shared passenger transport service available for public use. Increased population is accompanied by the increased demand for private vehicles. The exponential growth in the number of private vehicles will result in negative impacts such as air pollution, excessive noise, and traffic congestion. Additionally, customers’ perceptions on different aspects include safety, operation or time, comfortableness and cleanness of public transportation that are also essential in affecting their mode of choice when travelling. The public transport that is discussed in this paper is light rail transit. This paper intends to investigate the main purpose of using light rail transit and elucidate the public perspective of the light rail transit via factor analysis and correlation analysis. A questionnaire with five-point Likert scale was designed, and data were randomly selected from 200 light rail transit users in Kuala Lumpur, Malaysia. The results revealed that the majority of the customers use light rail transit to school or university. Moreover, most of the users satisfy with the safety, operation, cost, comfortableness and cleanness of the light rail transit. This can be concluded that light rail transit provides mobility and choice for everyone in the context of efficiency, health and safety, affordability, accessibility, and environmental friendliness. © 2019 by authors, all rights reserved.
Highlights
Kuala Lumpur is the economic capital, as well as the cultural and financial centre of Malaysia
The ever increasing amount of vehicles annually can be problematic in the future in the context of transportation governance, and the introduction of public transport is expected to alleviate traffic congestion in the city
The problems pertaining to the public transportation system in Kuala Lumpur are the lack of integration and focus
Summary
Kuala Lumpur is the economic capital, as well as the cultural and financial centre of Malaysia. The ever increasing amount of vehicles annually can be problematic in the future in the context of transportation governance, and the introduction of public transport is expected to alleviate traffic congestion in the city. The problems pertaining to the public transportation system in Kuala Lumpur are the lack of integration and focus. The government does not actively promote the use of public transportation, which indirectly influences daily life. According to the statistics in 2017, the average daily ridership of the public transport in 2017 was 638,608 in Kuala Lumpur. The average time a person spent every day in traffic congestion is ~53 minutes in Kuala Lumpur. ~83% of the respondents in Kuala Lumpur wish to own a car in the half decade, which will serve to only exacerbate the current congestion problem The average time a person spent every day in traffic congestion is ~53 minutes in Kuala Lumpur. ~83% of the respondents in Kuala Lumpur wish to own a car in the half decade, which will serve to only exacerbate the current congestion problem
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