Abstract

This study investigated why women work in five-star hotels in a developing country and what type of problems they face when working in these organizations. The empirical data was collected via a survey from 571 women working in five-star hotels in Turkey. Having formal training and education in tourism, high interest in the industry, and enjoyment of working in tourism were the most important reasons for the participants to work in tourism organizations. The study findings further reveal that lack of sufficient time for friends and relatives, low wages and the difficulty of getting a promotion were the main job-related problems for women working in five-star hotels in Turkey. The research findings provide partial support for previous studies but also provide additional insights into this relatively under researched area.

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