Understanding and Dealing with Client Resistance

Abstract

Performance ImprovementVolume 36, Issue 1 p. 10-13 Article Understanding and Dealing with Client Resistance June Kissell, June Kissell June Kissell is a consultant with approximately fifteen years of progressive experience in writing, training, instructional design, and web page publishing. She is also currently pursuing a master's degree in instructional systems at The Pennsylvania State University-Great Valley. She may be reached at (610) 688–2739 or by e-mail at NotApril@AOL.COM.Search for more papers by this author June Kissell, June Kissell June Kissell is a consultant with approximately fifteen years of progressive experience in writing, training, instructional design, and web page publishing. She is also currently pursuing a master's degree in instructional systems at The Pennsylvania State University-Great Valley. She may be reached at (610) 688–2739 or by e-mail at NotApril@AOL.COM.Search for more papers by this author First published: 17 January 2008 https://doi.org/10.1002/pfi.4140360104 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat Volume36, Issue11997Pages 10-13 RelatedInformation