Abstract
Organizations adapt existing business processes in order to become competitive but a change in a process affects other processes as well. In order to support the required change suitable technologies must be provided so that business could run smoothly and efficiently. Since in a dynamic business environment requirements are changed frequently it is difficult to update underlying technologies to support changes in business processes. This creates a gap between business and information technology (IT) that directly affects whole business. In this study requirements for a dynamic business and a co-evolution model are presented that may bring both the entities closer to bridging the gap in a dynamic business organization. The co-evolution model has been used in a financial institution and feasibility and viability of the model has been observed.
Highlights
Today a large number of companies are increasingly automating business processes with latest information technology (IT) in order to meet customers‘ requirements
In a dynamic business environment business processes keep changing in a fast paced environment and it is important to know the requirements for a dynamic business environment.In a dynamic business environment new policies, rules, regulations and customer demands change with a passage of time, on one hand new technologies are integrated to support the changes while on the other hand new models are evolved to facilitate in evolution to both the entities
As the Organizations always look for different strategies to optimize their businesses and seldom consider to co-evolve business processes with underlying technologies
Summary
Today a large number of companies are increasingly automating business processes with latest information technology (IT) in order to meet customers‘ requirements. Technologies are continuously emerging that help to develop and improve business processes whereas the requirements coerce IT to be evolved in order to meet the business needs. Business requirements or supporting technologies are evolved due to internal or external changes. In another study [8] presented three-layers model in a firm and discussed the business-IT alignment as a co-evolutionary process and asserted co-evolution occurs due to external changes and within organizational components. Suwatana, Winai, & Do [10] presented both strategic and operational levels within organizations in order to align both business and IT. In a recent study an approach has been proposed that helps evaluation of alignment level between business process and supporting software [29]. The efficacy of co-evolution requirements is discussed and recommendations for effective co-evolution in organizations are presented
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