Transformation of library and information services in terms of remote service

Abstract

The article addresses the problems faced by the modern library in remote reader service. By accumulating your own electronic information resources, forming electronic information products (ECs, DBs, electronic exhibitions, etc.) based on them, does the book collection ensure the completeness and quality of library information services? Topical domestic and foreign librarians, who are included in the source of their research, are taking care of this issue. The article focuses on the work of the VNLU scientists, who trace the evolution of the scientific library as a component of the world information infrastructure and join the formation of a global information space by radically changing approaches to organizing library activity. In analyzing library studies, the authors note the lack of a common point of view, divergence and lack of sound policy on the problems of online transformation of the library environment, and substantiate the need to identify and systematize all existing forms and methods of remote service and substantiate the need for their integration on a single methodological and methodological platform. In terms of library practice, the authors highlight a number of existing contradictions between traditional and innovative forms and methods of library and information services. The levers of overcoming these contradictions, in their opinion, are the development of uniform methodological principles of library and information support in terms of remote service; conducting market research to gain an objective assessment of remote service performance from the perspective of key stakeholders — remote users; the construction of an algorithm, adaptive model and, finally, a slim system of library and information support for remote readers under remote service conditions.