Abstract

<p>According to a Deloitte survey in 2022 , 76 percent of respondents had their IT services delivered through third party models, and more than 90 percent of the respondents will rely on third-party service providers for data analytics and robotic process automation deployment arrangements. However, as these organizations (called user entities) can not directly monitor the service providers’ controls over the outsourced systems that may influence user entities’ business operations and financial reports, whether these service providers establish suitable and effective controls to ensure the data confidentiality and privacy, system integrity, availability becomes an important issue for user entities.</p>

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