Abstract
Abstract Objective: To analyze the use of soft technologies in the care of hypertensive patients in the Family Health Strategy. Method: Descriptive study with qualitative approach. A total of 14 hypertensives and 2 professionals from a Family Health team in a municipality in the interior of the state of Ceará, Brazil, participated in the study in 2016. Data were collected through a checklist for non-participant systematic observation, subsidized by a field diary, being treated by the Thematic Content Analysis. Results: The categories constructed were: Relational technologies in the care of the hypertensive in the FHS and communication process between health-hypertensive professional in the FHS. In care practices permeate soft technologies, relationships; soft-hard, technical knowledge; and hard, the material resources, and verbal communication predominates in interpersonal relationships, to the detriment of nonverbal signals. Conclusion: There is a need to strengthen communication skills and soft technologies to re-signify the production of health care.
Highlights
Systemic Arterial Hypertension (SAH) is a serious public health problem in Brazil and in the world
We show that verbal communication is permeated by a therapeutic posture, consuming health care mediated by the constitution of guidelines and interventions that seek to meet the health needs of hypertensive patients
In this way of taking care of health, besides the use of soft technologies, we perceive soft-hard and hard technologies in the meetings in the different spaces of the care, evidencing the need of the professionals who work in the Family Health Strategy (FHS) to instrument the soft technologies in the living work in act to revitalize the care directed to the hypertensive ones and to strengthen the teamwork, with the intention to produce transformations in the subjects, valuing the singularities and subjectivities of these users
Summary
Systemic Arterial Hypertension (SAH) is a serious public health problem in Brazil and in the world. Professionals from Primary Care (PC) are of primary importance in strategies for the prevention, diagnosis, monitoring and control of arterial hypertension. They should always focus on the fundamental principle of person-centered practice and, involve users and caregivers at the individual and collective levels in the definition and implementation of hypertension control strategies.[2]. In Brazil, the reorganization of the care model based on PC, focusing on the Family Health Strategy (FHS) and sedimented under the logic of integral care production, must be permeated by the use of soft technologies that strengthen sensitive listening, bonding, mutual respect, autonomy and reception practices. The FHS3 has driven the production of care by establishing a bond between family and health team, through listening and participation of the user in the planning and interventions of the actions performed, appropriating the use of health technologies that contribute to the autonomy of the user and replace the mechanical and cold act of care
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
