Abstract
Purpose – This research aims to test and analyze the influence of transformational leadership style and organizational culture on organizational citizenship behavior (OCB) and employees’ performance in mothers and children hospitals in Indonesia, particularly in East Java Province. Design/Methodology/Approach – The research samples are 89, i.e. 89 nurses and midwives who work in 3 mothers and children hospitals in East Java. The sampling technique uses a population study. The analysis data method used is path analysis. Findings – The research results conclude that: (1) the transformational leadership style significantly influences OCB; (2) the organizational culture significantly influences OCB; (3) the transformational leadership significantly influences employees’ performance; (4) the organizational culture insignificantly influences employees’ performance, and (5) OCB significantly influences nurses’ performance in mothers and child hospitals in East Java.
 Originality/value – This study is among the few studies that take into account the influence of transformational leadership style and organizational culture on organizational citizenship behavior, particularly within the context of the nurse working in mother and children hospitals.
Highlights
Mothers and children hospitals have important roles in the world of health, both in big cities and small cities
The population of this research is all nurses and midwives who work in 3 mothers and children hospitals in East Java Province of Indonesia, i.e. Lamongan City, Malang City, and Gresik City, that is 89 nurses
Based on the above conclusion, it is suggested to the mothers and children hospitals in East Java for always strengthen organizational citizenship behavior (OCB) spirit of the nurses, for instance by motivating and supporting nurses’ nature of helping, raising nursing self-awareness, increasing nurses’ sportsmanship, raising mutual respect, and giving responsibility and authority to the employees namely nurses and midwives for improving the job quality
Summary
Mothers and children hospitals have important roles in the world of health, both in big cities and small cities. They are able to provide best services for all society and to give special offers for outpatient and inpatient services, especially for mothers and children. Mothers and children hospitals’ success relies on their human resources. One of them is the role of nurses who provide health services to patients both mothers and children. A nurse is expected to be able to establish a more intimate relationship with the patients. Behaviors, responsibilities, and cleverness of the nurses in working can be set as benchmarks of nurses’ performance.
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