Abstract

IJITSA is pleased to include in this issue an interview with Dr. Steven Alter. Dr. Alter is Professor of Information Systems at the University of San Francisco. He holds a BS in mathematics from MIT and a PhD from MIT’s Sloan School of Management. After teaching at the University of Southern California, he served for eight years as co-founder and Vice President of Consilium, a manufacturing software firm that went public in 1989 and was acquired by Applied Materials in 1998. While at Consilium he started departments for customer service, training, documentation, technical support, and product management. Upon returning to academia, he wrote four editions of an information systems textbook. His latest book is The work system method: Connecting people, processes, and IT for business results. Dr. Alter’s articles have appeared in journals such as Harvard Business Review, Sloan Management Review, MIS Quarterly, IBM Systems Journal, European Journal of Information Systems, Decision Support Systems, Interfaces, Communications of the ACM, Communications of the Association for Information Systems and CIO Insight, and in many conference proceedings.

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