The Role of the University Library in Supporting International Students: A Survey of Practices Across UK Universities

Abstract

The recruitment of international students continues to be an increasing priority for higher education institutions concerned with strengthening their approach to internationalization. As numbers have continued to grow, the university library has been required to self-evaluate how it supports such a diverse student population. The University of Chester’s Learning and Information Services department in the United Kingdom undertook sector-wide research within higher education libraries to try and identify examples of best practice in relation to international student support prior to reviewing its own provision. The results from a survey of sector-wide best practice formed the basis for a series of recommendations considered by the University of Chester to develop the library service aimed at improving the performance and engagement of international students.