The role of service-oriented architecture as a part of the business model

Abstract

Digitalisation is affecting business models of many enterprises and changing the way information work is done. Service-oriented architecture SOA is one way of implementing this change, but despite its capability to model services on a business level, the enterprises are not able to link the value of the services with the related investments. This paper proposes the use of ontology as a tool to make service-oriented architecture an integrated part of the business model. This linkage enables the SOA investments to be evaluated as a part of the value delivery process of the enterprises.