Abstract

Shunyi urban management and Law Enforcement Bureau has made outstanding contributions to improve the quality of urban environmental public services in Shunyi district. From the perspective of public service quality management, this paper explores the work stressors of Shunyi urban management grassroots law enforcement personnel. The study found that the grass-roots law enforcement officers of Shunyi urban management and Law Enforcement Bureau have greater work stress; the work stressor mainly focus on the factors of work itself, organizational mechanism, career development, work family conflict and role pressure; there are obvious differences in the perception of work stress of grass-roots law enforcement officers of urban management under the background of demography. In response to the findings of the research, we propose suggestions to alleviate the work stress of Shunyi city management grassroots law enforcement officers in a targeted manner from different aspects of work stressor.

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