Abstract

In this study, staff job satisfaction were evaluated according to their personality differences by assessing five personality factors, based on NEO-FFI scoring and those components, which are directly associated with job satisfaction. In this regard, three data collection tools including communication satisfaction questionnaires, job descriptions index and five personality trait questionnaire were used. Based on the findings there was a positive and significant relationship between job satisfaction and personality traits (r = 0.97), and job satisfaction was depended on communication satisfaction. This research showed that communication satisfaction and job satisfaction could be predicted based on the five personality traits, which are nervousness, extraversion, empiricism, responsibility, and compatibility with others.

Highlights

  • This study presents an empirical investigation to find a meaningful relationship between the five major factors of employee’s personality, job satisfaction and communication satisfaction (Judge, 1993; Judge & Bretz, 1993; Judge & Hulin, 1993; Judge et al, 1998; Chao, 1990)

  • This study describes the relationship between personality traits, job satisfaction and communication satisfaction in a public company to realize whether it is possible to predict job satisfaction and communications satisfaction based on employees 'characteristics

  • Since job satisfaction lead to better performance and high efficiency of the organization, so this study examines the relationship between personality traits, job satisfaction and communication satisfaction in order to use its results to help managers to achieve organizations objectives and increase efficiency and productivity

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Summary

Introduction

This study presents an empirical investigation to find a meaningful relationship between the five major factors of employee’s personality, job satisfaction and communication satisfaction (Judge, 1993; Judge & Bretz, 1993; Judge & Hulin, 1993; Judge et al, 1998; Chao, 1990). The pattern of five personality traits is considered as a discovery for researchers interested in identifying individual’s underlying differences in personality (McCrae & Costa, 1997; Rolland et al, 1997; Spector et al, 1994). This pattern is measured through several studies concentrated on personality traits using factor analysis (Spector & O’Connell, 1994). Since job satisfaction lead to better performance and high efficiency of the organization, so this study examines the relationship between personality traits, job satisfaction and communication satisfaction in order to use its results to help managers to achieve organizations objectives and increase efficiency and productivity

Job Satisfaction
Communication satisfaction and job satisfaction
Conceptual model
Five main factors of personality and their scales
Communication satisfaction
Methodology and sampling
Questionnaires
Communication Satisfaction Questionnaire
Statistical results and analysis
The results
Findings
Conclusions and recommendations
Full Text
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